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(1)  Open a hot water fixture and confirm that the Burner On lamp comes on, and that hot water is 

being produced. (If necessary, repeat until the air in the gas piping is bled out).

*  White smoke may be noticed from the exhaust vent during cold weather. However, this is not a 

malfunction of the unit.

* If an “11” error code appears on the remote controller, turn the unit off and then back on again, 

and then open a hot water fixture again.

(2) Change the temperature setting on the remote controller and check that the water temperature changes.
• If the water heater does not operate normally, refer to “Troubleshooting” in the Operation Manual.

*  After the trial operation, clean the filter in the cold water inlet.

<If installed with a quick connect multi-system>

• Turn the system power ON with the remote controller.

•  Slowly open a hot water fixture and check that the units ignite sequentially. Check to see that the 

hot water temperature is the same as the temperature displayed on the remote controller (*1)

* If both units do not ignite, switch which unit will ignite first by pressing the Max. or Min. Mani-fold

Pressure Set Button on the circuit board. (*2)

* If an 11 or F11 error code flashes on the remote controller, hit the Power Button on the remote  

controller off and on 2 -3 times.

* If (*1) and (*2) cannot be done, the Quick Connect Cord may not be properly connected.

 Check that the cord is properly connected.

12.

 

Maintenance

Periodically check the following to ensure proper

operation of the water heater.

•  The venting system must be examined periodically by a qualified service technician to check for 

any leaks or corrosion.

•  The burner flame must be checked periodically for a proper blue color and consistency. 

•  If the flame does not appear normal, the burner may need to be cleaned.

•  If the burner needs to be cleaned, it must be performed by a qualified service technician.

•  Do not obstruct the flow of combustion and ventilation air.

• The pressure relief valve must be operated once a year to ensure that it is functioning properly and 

there is no obstruction. Turn the power off to the unit before opening the relief valve, and make sure 

that water draining out of the valve will not cause any damage.

• If the relief valve discharges periodically, it may be due to thermal expansion in a closed water 

system. Contact the water supplier or a local plumbing inspector on how to correct this situation. 

 Do not plug the relief valve.

• See Operation Manual for further maintenance.

Warning: 

There is a scald potential if the output temperature is set too high.

 Should overheating occur, or the gas supply fail to shut off, turn off the manual gas control valve to the appliance.

 

Do not use this appliance if any part has been under water. Immediately call a qualified service  

technician to inspect the appliance and to replace any part of the control system and any gas control 

which has been under water.

 

Periodically check and clean the filter inside the cold water inlet of the unit.

13.

 

Trial Operation

The installer should test operate the unit, explain to

the customer how to use the unit, and give the owner

this manual before leaving the installation.

Unit A Ignites

Unit B Doesn't Ignite

Press Max. or Min. Manifold

Pressure Set Button on Unit B 

Unit A Doesn't Ignite

Unit B Ignites

•  Preparation ........... (1)  Open a hot water fixture to confirm that water is available, and then close 

the fixture.

  

(2) Open the gas supply valve.

  

(3) Turn on the power supply. Using the remote controller, turn on the Power 

On/Off button (the Operation lamp will turn on).

Summary of Contents for pro TOUGH NR981-OD

Page 1: ...al carefully and follow the installation instructions Failures and damage caused by erroneous work or work not as instructed in this manual are not covered by the warranty Check that the installation...

Page 2: ...ies The accessories listed below are not included with the units but may be necessary for installation Cross Recessed Head Screw Quick Connect Cord QC 2 Q ty Shape Part Part Shape Q ty 1 1 Remote Cont...

Page 3: ...ater temperature will become unstable as the pipe length increases Quick Connect cord Union Gas Valve Union Shutoff Valve Shutoff Valve Hot Water Cold Water Leave enough clearance around the plumbing...

Page 4: ...ater supply as unexpected accidents may occur as a result Check Water Supply Quality If the water supply is in excess of 12 grains per gallon 200 mg L of hardness acidic or otherwise impure treat the...

Page 5: ...heat Also consider the surrounding trees and animals The heat and moisture from the water heater may cause discoloration of walls and resinous materials or corrosion of aluminum materials Do not loca...

Page 6: ...f 24 600mm or more in front of the unit to facilitate inspection and repair Do install the unit such as the wall of the second floor where the unit is out of reach When installing the unit in a common...

Page 7: ...a mechanical air supply inlet 6 ft 1 83 m L Clearance above paved sidewalk or paved driveway located on public property Clearance under veranda porch deck or balcony 7 ft 2 13 m M 1 In accordance with...

Page 8: ...arts may be damaged and may become highly dangerous Install the unit on a vertical wall and ensure that it is level Locating Screw Holes Mounting Structure When installing with bare hands take caution...

Page 9: ...Z223 1 Natural Gas Meter See next page for the pipe capacity charts Noritz Tankless Gas Water Heater 199 900 Btuh Clothes Dryer 35 000 Btuh Barbecue 50 000 Btuh Gas Range Stove 65 000 Btuh 10 3m 10 3...

Page 10: ...787 1496 55 112 213 440 675 1260 Maximum Capacity of Flex TracPipe in Cubic Feet per Hour of Natural Gas 0 60 Specific Gravity 0 5 WC Pressure Drop Length in Feet Pipe Size 3 4 1 1 1 4 1 1 2 2 206 383...

Page 11: ...be connected to any heating system or components previously used with a nonpotable water heating appliance When water is required in one part of the system at a higher temperature than in the rest of...

Page 12: ...r resistance Use shower heads with low pressure loss If necessary use a pump or other means to ensure that the supply water pressure to the inlet of the heater does not fall below 29 PSI when the maxi...

Page 13: ...nt Required Treatment Required Treatment Required Install Noritz Isolation Valves to allow for flushing Flushing is required if a water treatment device is not installed Suggested Suggested Install No...

Page 14: ...tat if the water heater is not controlling the pump Set the Aquastat to 10 F 5 C below the set output temperature 4 Noritz recommends the use of an Isolation Kit with the installation These kits inclu...

Page 15: ...ly required by the water heater is 120VAC at 60 Hz The power consumption may be up to 228W or higher if using optional accessories Use an appropriate circuit Do not disconnect the power supply when no...

Page 16: ...ation press the Power On Off Button on the remote controller To keep the water heater off let the unit sit for 30 sec to return to the original display This unit can be programmed so that it will defa...

Page 17: ...the end of the remote controller cord to the terminal block 5 Replace the terminal block cover and install the screw previously removed in step 3 6 Reconnect electrical power to the water heater Exter...

Page 18: ...m a wall circuit to the pump 5 Replace the front cover Pump Wiring This feature is not available when using the Quick Connect Multi System feature Relay connection with larger pumps 85 W 1 Locate and...

Page 19: ...mp Ground wire Connector Use one of the vacant holes Connector Connecting Quick Connect Cord 2 Caution For Quick Connect Multi System Installation use part QC 2 only sold separately Quick Connect Cord...

Page 20: ...r a proper blue color and consistency If the flame does not appear normal the burner may need to be cleaned If the burner needs to be cleaned it must be performed by a qualified service technician Do...

Page 21: ...ower to the unit 8 The unit will now operate whenever hot water is called for If the unit will not operate follow the shutdown instructions and call a service technician Shutdown Instructions 1 Stop a...

Page 22: ...ONG HOLE NR981 OD 1 8 45mm 2 2 55mm 2 2 56mm GAS INLET COLD WATER INLET HOT WATER OUTLET AIR INLET AIR INLET WIRING THROUGHWAY WATER DRAIN VALVE WATER FILTER HOT WATER OUTLET WATER DRAIN VALVE WIRING...

Page 23: ...s on the Installation Location The remote should be installed in an easily accessible location Avoid installing in a place where water or steam can come into contact with the controller Avoid location...

Page 24: ...ord Phillips Roundhead Wood Screw Wall Anchor 3 Remove the cover of the remote control mark the location of the screw holes and drill holes for the wall anchors 4 Insert the wall anchors screw the rem...

Page 25: ...he wall pipe containing the remote controller wires through the hole 4 Slide the junction box packing and the junction box over the remote controller wires and wall pipe protruding from the outside wa...

Page 26: ...r In order to use this product safely read this installation manual carefully and follow the installation instructions Potential dangers from accidents during installation and use are described below...

Page 27: ...t The value in indicates the quantity Remote Controller Mounting bracket Raised countersunk head wood screw Wall anchor Raised countersunk head screw For junction box installation Machine screw When a...

Page 28: ...f the remote controller and the frame pull the entire decorative frame forward while pressing the sections indicated where the fingers are in the figure below If it does not come off insert a flat hea...

Page 29: ...F 50 C To access higher temperature settings through the remote controller follow the below steps When setting the maximum temperature to 125 140 F 55 60 C 1 Turn the water heater off by pressing the...

Page 30: ...e controller 2 Disconnect then reconnect electrical power to the water heater 3 Press the MENU Button inside the cover select Initial settings using the Buttons 4 Press the ENTER button the Initial se...

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