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Potential dangers from accidents during installation and use are divided into the following three 

categories. Closely observe these warnings, they are critical to your safety.

Prohibited

Disconnect

Power

Ground

Be sure to do

WARNING:

 If the information in this manual is not followed exactly, a fire or explosion may result 

causing property damage, personal injury or death.

NORITZ AMERICA 

CORPORATION

 Installation Manual

CONDENSING TANKLESS GAS WATER HEATER

   NERC98DV (GQ-C2857WS-FF ET US) 

 (Indoor Installation)

DANGER indicates an imminently hazardous situation which, 

if not avoided, will result in death or serious injury.
WARNING indicates a potentially hazardous situation which, 

if not avoided, could result in death or serious injury.
CAUTION indicates a potentially hazardous situation which, 

if not avoided, may result in minor or moderate injury.

DANGER

WARNING

CAUTION

SBB818D-1

Rev. 11/20

Requests to Installers

•  In order to use the water heater safely, read this installation manual carefully, and follow the in-

stallation instructions.

•  Failures and damage caused by erroneous work or work not as instructed in this manual are not 

covered by the warranty.

•  Check that the installation was done properly in accordance with this Installation Manual upon completion.

•  After completing installation, either place this Installation Manual in a plastic pouch and attach it to 

the side of the water heater (or the inside of the pipe cover or recess box if applicable), or hand it 

to the customer to retain for future reference.

CAUTION

*SBB818D*

FOR USE IN RESIDENTIAL OR MANUFACTURED HOME APPLICATIONS.
Installation must conform with local codes, or in the absence of 

local codes, the National Fuel Gas Code, ANSI Z223.1/NFPA 54- 

latest edition and/or the Natural Gas and Propane Installation 

Code CSA B149.1 - latest edition.
When applicable, installation must conform with the Manufactured 

Home  Construction  and  Safety  Standard, Title  24  CFR,  Part 

3280  or  the  Canadian  Standard  CAN/CSA-Z240  MH  Mobile 

Homes, Series M86.
Noritz America reserves the right to discontinue, or change at any 

time, the designs and/or specifications of its products without notice.

CERTIFIED

R

Low NOx  Approved by SCAQMD

14 ng/J or 20 ppm

(Natural Gas Only)

Summary of Contents for GQ-C2857WS-FF US

Page 1: ...he in stallation instructions Failures and damage caused by erroneous work or work not as instructed in this manual are not covered by the warranty Check that the installation was done properly in acc...

Page 2: ...Cord QC 2 1 1 1 each Isolation Valves includes pressure relief valve Owner s Guide Installation Manual this document Bird Screen for 4 100mm PVC VT4 PVCS Bird Screen for 3 75mm PVC VT3 PVCS 2 2 PVC Co...

Page 3: ...Connector Cord Connector 3 Quick Connect Multi System Installation The Quick Connect Multi System allows the installation of two units together utilizing only the Quick Connect Cord Typical Plumbing...

Page 4: ...ures do not get to scalding levels Do not use a solar pre heater with the quick connect multi system Precautions for Mobile Home Installation Verify that the gas supply type matches the gas type liste...

Page 5: ...facturer does not recommend installing the water heater in an attic due to safety issues If you install the water heater in an attic Make sure the unit will have enough combustion air and proper venti...

Page 6: ...ode requirements in your area or call 1 855 960 3434 and request instructions Be sure to do Prohibited Prohibited CAUTION The Commonwealth of Massachusetts The water heater can be used for hot water o...

Page 7: ...t is recommended to leave 8 200mm or more on either side of the unit 24 600mm or more in front of the unit 3 75mm or more above and below the vent pipe Securing of space for repair inspection 24 600mm...

Page 8: ...Clearance in accordance with local installation codes and the requirements of the gas supplier Clearance to opposite wall is 24 inches 60 cm 12 in 30 cm 12 in 30 cm 6 in 15 cm for appliances 10 000 B...

Page 9: ...nda porch deck or balcony is fully open on a minimum of two sides beneath the floor Clearance in accordance with local installation codes and the requirements of the gas supplier Clearance to opposite...

Page 10: ...arts may be damaged and may become highly dangerous Install the unit on a vertical wall and ensure that it is level Locating Screw Holes Mounting Structure When installing with bare hands take caution...

Page 11: ...water into the exhaust accessory on the top of the appliance as illustrated below Or if the vent pipe has already been installed 2 After installing the drain pipe make sure that the area around the ap...

Page 12: ...gas tight and will not leak Support the vent pipe with hangers at regular intervals as specified by these instructions or the instructions of the vent manufacturer All piping must be fully supported...

Page 13: ...ged when adjusting the dip switches to switch the airflow amount The unit can be adjusted to accommodate longer vent runs refer to the below table to find the maximum vent length based on the number o...

Page 14: ...has been approved for use on this appliance with zero clearance to combustibles All piping must be fully supported Use pipe hangers at a minimum of 3 0 9m intervals Do not use the water heater to sup...

Page 15: ...short horizontal section is recommended to prevent debris from falling into the water heater When using a horizontal section slope the horizontal vent 1 4 upwards for every 12 300mm toward the termina...

Page 16: ...prior to the termination 4 100mm pipe requires the use of a reducing coupling just prior to the termination 1 25mm to 2 50mm Insert Bird Screen in End of Termination There must be a 1 25mm to 2 50mm c...

Page 17: ...e Exhaust Intake 3 Min WARNING If the distance between the air inlet and exhaust vent terminations is too short the water heater will draw in the exhaust gases through the intake There is a risk of in...

Page 18: ...2 0 6m but not more than 6 1 87m in accordance with the National Fuel Gas Code ANSI Z223 1 NFPA 54 or Natural Gas and Propane Installation Code CSA B149 1 Provide vertical support every 3 0 9m or as...

Page 19: ...nt clearance of 4 or more in front of the unit is required A 24 or more clearance is recommended in order to facilitate maintenance and repair If combustion air will be provided through a duct size th...

Page 20: ...the installer The installer must be professionally trained to do such work and must always follow all local and national codes and regulations Gas line sizing calculations must be performed for every...

Page 21: ...ding to total btuh demand of the building and length from the meter or regulator so that the following supply pressures are available even at maximum demand WARNING Natural Gas Supply Pressure Min 4 W...

Page 22: ...se 50 15m 175 000 Btuh requires 1 Outlet E 25 7 5m Use 30 9m 180 000 Btuh requires 3 4 Section 4 45 13 5m Use 50 15m 355 000 Btuh requires 1 1 4 Natural Gas Meter Noritz Condensing Tankless Gas Water...

Page 23: ...t each appliance to verify all appliances are receiving a minimum of 5 WC for NG or 8 WC for LP If all appliances are not receiving the minimum inlet pressure the gas piping system may need to be chan...

Page 24: ...be connected to any heating system or components previ ously used with a nonpotable water heating appliance When water is required in one part of the system at a higher temperature than in the rest o...

Page 25: ...sing abnormal sounds and decreasing the durability of the heat exchanger Total Hardness 200 mg L 12 gpg or less Aluminum 0 05 to 0 2 mg L or less Chloride 250 mg L or less Copper 1 mg L or less Iron 0...

Page 26: ...If this water heater will be installed in an application where the supply water is hard the water must be treated with either the Noritz H2Flow or ScaleShield or a water softener Refer to the below t...

Page 27: ...nd then the other to the circulating pump 4 Connect the drain hose H2 to the circulating pump 5 Connect the drain hose H3 to the drain valve V4 6 Pour 1 gallon of and gallon water into the bucket Nori...

Page 28: ...ctor marked FLUSH near the Circuit Board 3 Then the code CCC is displayed on the 4 Turn on the circulating pump to circulate the flushing solution through the water heater for 1 hour at a rate of 1 5...

Page 29: ...the gas supply valves and water outlet valves 10 Check for correct operation of the water heaters 855 960 3434 is displayed when the Main Water Heater s blue connector is connected is displayed when t...

Page 30: ...Long runs or applications where the nearest drain is above the water heater will require the use of a condensate pump Size the pump to allow for a maximum condensate discharge of 2 GPH from the water...

Page 31: ...h pump Floor drain MAINTAIN CLEARANCE DO NOT ADD ANY VALVES Condensing Tankless Gas Water Heater Condensing Tankless Gas Water Heater Note If the drain line becomes clogged or frozen condensate will b...

Page 32: ...ce valve with unions and a pressure relief valve Notes 1 Noritz recommends the use of an Isolation Kit with the installation These kits include an integrated shut off and service valve with unions and...

Page 33: ...eater will not activate resulting in possible freezing damage Do not let the power cord contact the gas piping Tie the redundant power cord out side the water heater Putting the redundant length of co...

Page 34: ...On Off Button on the remote controller To keep the water heater off let the unit sit for 30 sec to return to the original display This unit can be programmed so that it will default to one of three te...

Page 35: ...e controller cord to the terminal block 5 Replace the terminal block cover and install the screw previously removed in step 3 6 Reconnect electrical power to the water heater External connection termi...

Page 36: ...om a wall circuit to the pump 5 Replace the front cover Pump Wiring This feature is not available when using the Quick Connect Multi System feature Relay connection with larger pumps 85 W 1 Locate and...

Page 37: ...Connect Cord Clamp Ground wire Connector Connector Connecting Quick Connect Cord 2 Caution For Quick Connect Multi System Installation use part QC 2 only sold separately Quick Connect Cord 2 Quick Co...

Page 38: ...r normal the burner may need to be cleaned by qualified service technician Do not obstruct the flow of combustion and ventilation air The pressure relief valve must be operated once a year to ensure t...

Page 39: ...rol manual valve clockwise to the off position Should overheating occur or the gas supply fail to shut off turn off the manual control valve to the appliance Handling after trial operation If the unit...

Page 40: ...00mm 2 8 70mm 1 4 36mm 6 7 170mm 5 5 140mm 3 9 100mm 2 8 70mm 1 4 36mm 1 6 40mm 2 4 61mm 5 5 140mm 9 4 240mm 1 1 28mm 26 2 665mm 23 1 586mm 0 4 10mm 4 0 5 13mm 6 0 24 x 0 4 6mm x 10mm OBLONG HOLE 0 4...

Page 41: ...on the Installation Location The remote should be installed in an easily accessible location Avoid installing in a place where water or steam can come into contact with the con troller Avoid locations...

Page 42: ...ord Phillips Roundhead Wood Screw Wall Anchor 3 Remove the cover of the remote control mark the location of the screw holes and drill holes for the wall anchors 4 Insert the wall anchors screw the rem...

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