P.2
4
P.2
5
Door lock
problem
Door is not closed prope
r
ly.
Rest
a
rt after the door is closed.
Reason
Solution
Description
Display
LED
Please call up
the
service line if there are still
issues
.
Drain problem
while washing
Water injecting
problem while
washing
Tap is not opened or water
flow
is
too slow
.
Inlet valve filter is blocked.
Inlet pipe is twisted.
W
ater is not supplied
.
Open the tap or wait till the
water supply becomes normal.
Check
the
inlet valve filter
.
Straighten the water pipe
.
Check other taps in the room
.
Please call up service line if there are still
issues
.
Please call up
the
service line if there are still
issues
.
Outlet hose is blocked or twisted
Drain pump is block
ed.
Wash and straighten outlet hos
e
.
Wash
and
drain
the
pump filte
r.
Please call up the service line if there is any other problem
s
.
Remove the problems
Troubles
Reason
Solution
Washing machine
cannot start up
Check if the door is closed tightly.
Check if
the
power plug is inserted.
Check if
the
water supply tap is open.
Check if
the
“Start/Pause”
button
is pressed.
Check if “On/Off”
button
is pressed.
Door cannot be
opened
Heating fault
Water leakage
Water is
overflow
ing
from
the bottom of the
machine
Indicator or
display does
not light.
Detergent
residues in the
box
Washing effects
are not good
Abnormal noise
Great vibration
The clothes are too dirty.
Insufficient detergent quantity
.
Washing powder is dampened
and agglomerated
.
The p
ower is disconnected.
The
PC board has problems.
There is a power supply
problem
The inlet pipe is not connected
firmly.
Outlet hose has
a
water leakage.
NTC is damaged and heating
pipe is aging
.
Machine's safety protection
design is working
.
The connection between
the
inlet
pipe
or outlet hose and tap or washing
machine is not tight.
The d
rain pipe
entering
the room is
blocked.
Disconnect the power
and reconnect
.
Should be able to wash clothes
on a cold cycle,
but
cannot
be
wash with heat
ed water.
C
ontact
the service cent
re
promptly.
Check and fasten water pipes.
Clean
the
outlet hose and ask a speciali
s
ed
person to repair it when necessary.
Fix the inlet pipe.
Replace the drain hose
.
Check if the power is shut down and
power plug is connected correctly. If
not, please call
the
service line
.
Clean and wipe the
detergent
box.
Use liquid detergents or
dilute thick
powdered detergents.
Select a
the correct programme.
Add the proper detergent quantity
according to the instructions
on the
detergent package.
Check if the fixing (bolts) ha
ve
been removed.
Check i
f
the appliance has been
installed on
a
solid and level floor.
Check if there are any metal
articles inside
the
machine.
Check if the legs
o
n the washing machine are
adjusted
and
level
.
Troubleshooting
Dimension (WxDxH)
Net Weight
Rated Power
MAX.Current
Standard Water Pressure
Washing Capacity
Power Supply
Product Specifications
595
*
540
*
825
63kg
2000W
10A
0.05MPa~1MPa
7.0kg
220-240V~,50Hz
