Known Issues
WebUI starts before ReaderService
™
ReaderService
™ takes a couple of minutes longer to start than the WebUI. If the WebUI is accessed
during this time, it results in the error message:
"Failed to connect to reader service
at http://<<ip_address>>:19040". I
t's recommended to wait a couple of minutes and then refresh
the page to try again.
USB connection interferes with ReaderService
™
If a USB cable is plugged in, the reader module does not communicate properly. When
ReaderService
™
attempts to use the module in this state, it results in the error message: "Problem
connecting reader - Error while trying to query Reader Information. Invalid Reader Serial Number;
Serial = null". If this occurs, ensure the USB cable is disconnected and then try reconnecting.
