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© 2006 Nordic ID Oy
RF601 User Manual
May 2006
Version 1
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15. Warranty, support and service information
If you encounter problems during the use of the Nordic ID RF601, please contact your system integrator or local Nordic
ID dealer.
15.1 Warranty coverage
Nordic ID grants warranty to its products according to Nordic ID General Sales Conditions.
Only service companies authorized by Nordic ID have the qualified service maintenance facilities and know-how for the
servicing of RF601.
NOTE: Service attempts by unauthorized personnel will void warranty.
15.2 Returning the unit for service
The Product shall be returned to the Manufacturer for repair in case the System Integrator or the local Nordic ID dealer
cannot help with the problem. Each party will bear the cost of freight of the Product to be repaired to the intended
destination.
Please include a detailed description of the problem encountered and a copy of the original purchase order / receipt
together with full return address and contact information (name of the sender, contact phone number, email address) with
the shipment and send it to authorized service location.
15.3 Extending the normal warranty
Repair service done by the Manufacturer after the warranty period will be charged according to the valid service price list.
The repair service is valid for five years after shipping the Product to the System Integrator or the local Nordic ID dealer.
Upon request the Manufacturer may extend the normal warranty period. This must be requested using a separate
quotation request addressed and sent to the System Integrator or local Nordic ID dealer.
Summary of Contents for RF601
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