18
Anomaly
Type of
anomaly
Possible causes
Actions
Glasses and dishes are not
dried properly.
Loss of
performance.
The container of rinse aid is empty.
Check that there is rinse-aid in the
container and if necessary top it up.
Rinse aid pump does not work.
Call detergent and rinse aid service
centre.
The rinse water temperature is too
low.
Check if the rinse water temperature
is between 82
℃
- 90
℃
.
Call detergent and rinse aid service
centre to set the temperature in
according to the rinse aid
specifications.
Foamy detergent present in the
wash tank.
Check if the dishes were not
immersed in foamy detergent (e.g.
hand wash detergent) before being
put in the dishwasher.
Only use “non-foaming“ products for
professional dishwashers.
Condensation on glasses.
Loss
performance.
The container of rinse aid is empty.
Check that there is rinse-aid in the
container and if necessary top up.
Rinse aid pump does not work.
Call detergent and rinse aid service
centre.
Stains on the glasses.
Loss of
performance.
Foamy detergent present in the
wash tank.
Only use “non-foaming“ products for
professional dishwashers.
The dosing of rinse aid is not
correct.
Call detergent and rinse aid service
centre.
the hardness of the water is too
high or too low.
Adjust the amount of detergent and
rinse aid.
Call detergent and rinse aid service
centre.
Excessive foam in the tank.
Loss
performance.
Residuals of food or detergent,
used for manual prewash, remains
in the dishes.
Remove residuals of food or detergent
from the dishes.
Wash water temperature is too low. Check if the water temperature of the
wash module is between 55
℃
- 65
℃
.
Call detergent and rinse aid service
centre to set the temperature in
according to the detergent
specifications.
Foamy detergent present in the
wash tank.
Empty and refill the tank with water
until the foam has been removed.
Smears or spots on the
glasses.
Too much rinse-aid.
Reduce the amount of rinse-aid.
Call detergent and rinse aid service
centre.
Low pressure from wash arms. Loss of
performance
The tank filter is clogged.
The wash pump filter is clogged.
The water drainage hose is
clogged.
The wash pump does not work
properly.
Clean the tank filter.
Clean the wash pump filter.
Call service centre.
Call service centre.
Low pressure from rinse arms.
Loss of
performance
The rinse arms are clogged.
The water pressure after pressure
reducer is less than 1 bar.
Clean the rinse arms.
Call service centre.
The wash pump does not
work.
Blocking
The wash pump is clogged.
Call service centre.
The drain pump does not
work.
Loss of
performance
The drain pump is clogged.
Call service centre.
The dishwasher is switched
off, but the appliance contin-
ues to fill water.
Loss of
performance
Inlet valve is damaged.
Close the water supply tap or taps and
call service centre.
