43
9. Delivery Terms and Conditions
c) Repairs or interventions performed by unauthorised persons, or use of nonoriginal parts.
d) Accidents or other circumstances after delivery to the customer that lie outside the control of the supplier/dealer, includ-
ing voltage fluctuations /- 10 % of the rated voltage, lightning strikes, and electrical power outages.
e) Corrosion/deposits due to the surroundings.
f) Normal wear. (See point 1)
6. Disputes
Disputes that concern the application of these terms and conditions may, via the consumer council’s complaints mechanism,
be brought in for resolution by the industry’s complaints tribunal.
9.2. Business purchase
What is to be understood by business purchase is everything that is not a consumer purchase and which is used for exam-
ple in cafes, restaurants, snack bars, hotels, motels, companies, or other business-related activity. As well as use in schools,
institutions, rented rooms, preschools, athletics facilities, shared households, and housing cooperatives, plus instances where
the customer in full or in part receives payment for use of the device, or where it is included in a shared house, possibly
a leasing relationship. Or where the device is used to maintain a good that the customer sells. All these things are busi-
ness purchases. The period for filing claims and the warranty period is then 6 months. This applies for any losses that the
deficiency might cause, for example such as operating losses, lost earnings and other consequential financial losses. This
limitation to the supplier’s liability does not apply if it is guilty of acting with gross negligence.
