17
9
Frequently Asked Questions
9.1
Nothing happens when Connect is clicked.
a)
Ensure the power is turned on.
b)
Try cycling the power OFF then ON and reconnecting the UC5
Toolsuite Software.
c)
Check the COM port settings (under
Settings
) to make sure it is
set up correctly with the proper COM port chosen.
d)
Check all cable connections to be sure everything is properly
connected.
9.2
Sensor information does not display after connecting.
Cycle the power OFF then ON and exit the software and restart.
9.3
The correct COM port is not displayed in the Settings window.
a) In Windows go to
Start->Control Panel->System
b) Click on the
Hardware
tab and then the
Device Manager
button.
c) Click the
+
sign beside
Ports (COM & LPT)
d) Check for the com port with
USB-to-Serial
in the title. If that port
is not listed reinstall the supplied driver. If it is listed make sure the
UC5 Toolsuite software is set up to connect to that COM port.
This is the correct
COM port
Summary of Contents for UC3
Page 1: ...Procedure for Testing UC4 UC4 and UC3 Sensors ...
Page 23: ...20 Date Serial Number Temperature Analog Gain Percentage Signal Strength Distance ...
Page 24: ...21 Date Serial Number Temperature Analog Gain Percentage Signal Strength Distance ...
Page 25: ...22 Date Serial Number Temperature Analog Gain Percentage Signal Strength Distance ...
Page 28: ...25 Notes ...
Page 29: ...26 Notes ...
Page 30: ...27 Notes ...