NOOA NOBS1255, Instruction Manual

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11
10
Troubleshooting Troubleshooting
Error Prompt
Error Description Solution
The scale is overloaded
and will automatically
switched off.
Step off the scale to avoid causing
damage to the scale.
The batteries are too
weak and the scale will
automatically switch off.
Refer to the section "REPLACING
BATTERIES" to replace batteries.
Check:
- if the Bluetooth of your mobile/ portable
device is ON
- if the App in your mobile/ portable device is ON
- if the scale and your mobile/ portable
device are within the transmission distance
of Bluetooth.
Pair-Up of the scale and
your mobile/ portable
device is not successful.
Problem Cause Solution
Incorrect posture
Abnormal
measuring results:
- Too high; OR
- Too low; OR
- Huge difference
between two recent
measurements
Step on the platform
barefooted and stand still.
The scale is located on
soft ground such as a
carpet OR uneven surface.
Place the scale on a flat, even,
hard surface.
Warm up your hands and feet to
resume blood circulation and then
measure again.
Cold body that may
results in bad blood
circulation.
When Measuring ...
Problem Cause Solution
Cold Electrodes.
Either your hands or your
feet are too dry.
Abnormal
measuring results:
- Too high; OR
- Too low; OR
- Huge difference
between two recent
measurements
No display on
LCD when the
device powers on.
CANNOT proceed
to analyze body fat
The device
powers off
automatically.
Place the scale in a warm
room for a while and then
measure again.
Wipe your feet with a damp
cloth, keeping them slightly damp
when starting the measurement.
Batteries not yet installed.
Worn batteries.
Low battery level.
Install the batteries.
Replace all four batteries at the
same time.
Waering socks or shoes
on the scale.
keep barefooted during
the measurement, and keep full
contact with the electrodes
.
Replace all four batteries at the
same time.