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17.
WARRANTY
With this WARRANTY CERTIFICATE, Nolangroup warrants to the purchaser that the product, at the
time of purchase, is free from defects in materials and workmanship.
We kindly ask you to:
•
Read the warnings for safety and proper use.
•
Read the warranty terms and conditions.
•
Keep the original purchase receipt. This receipt must be presented in case of repairs under
warranty. In these cases, the product must be sent to the dealer where the purchase was made.
17.1.
Warranty coverage and validity
If any defect covered by this Warranty Certificate is detected within the period listed on the website
(Support/Instructions Manuals) and based on the country in which the product has been purchased
(proof will be the purchase date on the receipt), Nolangroup will repair or replace the defective
product through its distribution network and after having verified the defect. Nolangroup will provide
all material and labour reasonably necessary to remedy the claimed defect, except in the cases where
damage is caused by one of the items listed in the following paragraph "Exclusions and limitations of
coverage".
17.2.
Exclusions and limitations of coverage
This warranty covers only defects in materials and workmanship.
Nolangroup cannot be held liable for product defects attributable in whole or in part to any other
cause, including but not limited to:
•
Defects or damage resulting from use of the Product in conditions other than the usual ones.
•
Damage caused by improper use and not in compliance with normal operation as indicated in the
instructions for use and maintenance of the product provided by Nolangroup.
•
Neglect and normal wear and tear of internal and external parts.
•
Any damage resulting from an accident.
•
Any modification or tampering made to the helmet or to the N-Com system by the user or third
parties.
•
Use of incompatible accessories not approved by Nolangroup for the purchased N-Com device
model.
•
Consumable parts considered to be subject to wear and tear, such as the rechargeable battery and
the connection cables between N-Com systems and other devices.
•
The proper functioning of the product/peripheral device combination when the product is used
together with accessories or equipment for which Nolangroup has not verified compatibility.
•
All specific and subjective situations that may arise during actual use of the helmet, such as, for
example, problems related to comfort while riding or aerodynamic noise.
Under no circumstances shall Nolangroup be liable for any incidental or consequential damages
(including, without any limitation whatsoever, injuries to one or more persons) resulting from failure
to fulfil the obligations arising from this warranty regarding Nolangroup products.
17.3.
Procedure for submitting claims
In order to submit any claim covered by this warranty, the purchaser must notify directly the dealer
where the N-Com system was purchased of the alleged defect, presenting at the same time the
product which is the object of the claim and a copy of the sales receipt.