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Nokia Lumia 920, User Manual

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Nokia Lumia 920 User Manual Download Page 117

Find your model number and serial number (IMEI)

If you need to contact Nokia Care or your service provider, you may need info such as the model

number and the serial number (IMEI). To see the info, tap 

 Settings

 > 

about

.

You can also find the info on your phone label, which is located under the SIM holder.
To open the SIM holder, push the SIM door key into the hole until the holder is released, and pull the

holder out.
To see the phone label tray, put the door key into the hole on the side of the tray, and pull the tray

out.

© 2013 Nokia. All rights reserved.

117

Summary of Contents for Lumia 920

Page 1: ...User Guide Nokia Lumia 920 RM 821 Issue 3 0 EN ...

Page 2: ...one it s always with you available when needed On the start screen swipe left and tap Nokia Care Check out the videos at www youtube com NokiaSupportVideos For info on Nokia Service terms and Privacy policy go to www nokia com privacy 2013 Nokia All rights reserved 2 ...

Page 3: ...unt 40 Browse your SIM apps 40 Store 41 People messaging 43 Calls 43 Contacts 46 Social networks 50 Messages 52 Mail 56 Camera 61 Camera basics 61 Advanced photography 65 Photos and videos 67 Maps navigation 72 Switch location services on 72 HERE Maps 72 HERE Drive 78 Positioning methods 82 Internet 83 Define internet connections 83 Web browser 83 Search the web 85 Close all internet connections 8...

Page 4: ... high speed connection 103 Wi Fi 103 NFC 104 Bluetooth 106 Memory and storage 108 Copy content between your phone and computer 109 Security 110 Wallet 112 Access codes 114 Troubleshooting and support 116 Find your model number and serial number IMEI 117 Product and safety information 118 2013 Nokia All rights reserved 4 ...

Page 5: ... OTHER ACCESSORIES Use only batteries chargers and other accessories approved by Nokia for use with this device Third party chargers that comply with the IEC EN 62684 standard and that can connect to your device micro USB connector may be compatible Do not connect incompatible products KEEP YOUR DEVICE DRY Your device is not water resistant Keep it dry GLASS PARTS The device screen is made of glas...

Page 6: ...y 8 Search key 9 Micro USB connector 10 Start key 11 Loudspeaker 12 Back key 13 SIM door key 14 Camera flash 15 Camera lens Back start and search key The back start and search keys help you navigate your phone To switch between open apps press and hold swipe left or right and tap the app you want To go back to the previous screen you were in press Your phone remembers all the apps and websites you...

Page 7: ... Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation The antenna areas are highlighted Insert the SIM card Read on to learn how to insert a SIM card into your phone Important Your device uses a mini UICC SIM card also known as a micro SIM card Use of incompatible SIM cards or use of SIM card adapters may damage the card or ...

Page 8: ... your phone until it locks into place Remove the SIM card Got a new SIM card Learn how to remove the previous card from your phone 1 Switch the phone off 2 Unlock and pull out the holder 3 Pull the card out of the holder Charge your phone Learn how to charge your phone 2013 Nokia All rights reserved 8 ...

Page 9: ... charge for up to 20 minutes before you can use your phone The charging indicator may not be displayed in this time Tip You can use USB charging when a wall outlet is not available Data can be transferred while charging the device The efficiency of USB charging power varies significantly and it may take a long time for charging to start and the device to start functioning Make sure your computer i...

Page 10: ...ng 1 Make sure the wireless charger is switched on 2 Place your phone on the wireless charger so that the charging areas touch 3 When the battery is full remove your phone from the charger The charging area is highlighted Warning Make sure there s nothing between the charger and the device Do not attach any objects such as stickers on the device surface near the charging area For more info on wire...

Page 11: ... Unauthorised battery replacement may invalidate your warranty First start up Learn how to get your new phone up and running Your new phone comes with great features that will be installed when you start your phone for the first time Allow some minutes for your phone to be ready Switch the phone on Are you ready Switch your phone on and start exploring it Press and hold the power key until the pho...

Page 12: ...r People hub To learn more about Microsoft account and what can you do with it go to www windowsphone com Create your Microsoft account Spice up your life and get more from your phone create a Microsoft account To create a Microsoft account you need an internet connection If you don t have a data plan the data transmission costs may pile up quickly For info about possible data costs contact your n...

Page 13: ... the service Tip When you create your Microsoft Account your contacts are backed up automatically To restore the backed up contacts when setting up a new phone sign in using the same Microsoft Account You can then choose the backup you want to use Your old phone needs to support Bluetooth The contacts on your old phone need to be stored in the phone memory not on the SIM 1 On your old phone switch...

Page 14: ... the screen 1 To select what you want to back up to your Microsoft account on your previous Nokia Lumia on the start screen swipe left and tap Settings backup Your contacts and calendar are backed up automatically to your Microsoft account 2 On your new Nokia Lumia sign in to your Microsoft account and your contacts calendar and text messages are automatically transferred to your new Nokia Lumia T...

Page 15: ...yourcomputer use thesync softwareforyourAndroidphone tosync contacts calendarentries and to dos from your Android phone to your computer and set the sync software to sync the items to Outlook 3 In Outlook add the Microsoft account to Outlook using Microsoft Outlook Hotmail Connector Go to www office microsoft com search for Hotmail Connector and download it to your computer You may need to configu...

Page 16: ...Transfer contacts and calendar from an iPhone Sync your contacts and calendar with iTunes from your iPhone to Outlook and transfer them to your Nokia Lumia using your Microsoft account You need a Microsoft account to transfer content to your Nokia Lumia Make sure you have iTunes and Microsoft Outlook Hotmail Connector installed on your computer To install Microsoft Outlook Hotmail Connector go to ...

Page 17: ...and switch Double tap to wake up phone to On Set the keys and screen to lock automatically On the start screen swipe left tap Settings lock screen Screen times out after and select the length of time after which the keys and screen are locked automatically Connect the headset Enjoy your favourite music or free your hands for other things when in a call Connect the headset to your phone 2013 Nokia ...

Page 18: ... volume keys The volume keys control all sounds including the volume of alarms and reminders Tip When you change the volume you can also switch your phone to vibrate silent or normal mode On the volume control bar at the top of the screen tap or The available options vary depending on your mode settings To change the settings on the start screen swipe left and tap Settings ringtones sounds Icons s...

Page 19: ...on is active An app or service is using your location info Your phone is roaming and not on your home mobile network Vibrate mode is switched on Flight mode is switched on Silent mode is switched on Single letters combinations of letters or combinations of letters and numbers show the type of mobile network to which you re connected for example or or to indicate high speed connections Icons vary b...

Page 20: ...etails directly from the start screen Apps menu All your apps are listed here all neatly ordered Got a lot of apps To look one up tap The software in this device includes software licensed by Nokia from Microsoft Corporation or its affiliates To access the Windows Phone software license terms select Settings about Please read the terms Please note that by using the software you accept the terms If...

Page 21: ...r drag 1 To use your phone simply tap or tap and hold the touch screen 2 To open further options place your finger on an item until the menu opens Tip You can even use your phone while wearing gloves On the start screen swipe left and tap Settings touch and switch Touch sensitivity to high Example To open an app or other item tap the app or item To edit or delete a calendar appointment tap and hol...

Page 22: ... an item Place your finger on the item for a couple of seconds and slide your finger across the screen Swipe Place your finger on the screen and slide your finger in the desired direction 2013 Nokia All rights reserved 22 ...

Page 23: ...ickly scroll through a long list or menu slide your finger quickly in a flicking motion up or down the screen and lift your finger To stop the scrolling tap the screen Zoom in or out Place 2 fingers on an item such as a map photo or web page and slide your fingers apart or together 2013 Nokia All rights reserved 23 ...

Page 24: ...e of the device may remain active Comply with the instructions and safety requirements given by for example an airline and any applicable laws and regulations Where allowed you can connect to a Wi Fi network to for example browse the internet or switch Bluetooth and NFC sharing on in flight mode 1 On the start screen swipe left and tap Settings flight mode 2 Switch Status to On Control your phone ...

Page 25: ...esize tiles as you like 1 To pin an app swipe left to go to the apps menu 2 Tap and hold the app and tap pin to start Pin a contact Tap People tap and hold the contact and tap pin to start When you pin contacts their feed updates are shown on the tile and you can call them directly from the start screen Pin a website Go to a website and tap pin to start Move a tile Tap and hold the tile drag and d...

Page 26: ...one is on standby you can easily check the time even when your screen times out 1 On the start screen swipe left and tap Settings glance 2 Switch Glance screen to always on Tip It s easy to wake up your phone even when the power key is not easily accessible for example while your phone is cradled in a car holder Simply double tap the screen Switch double tap on or off On the start screen swipe lef...

Page 27: ...in app purchase such as buy game points define a Wallet PIN Youmust enter the Wallet PIN to make each purchase To define a Wallet PIN on the start screen swipe left and tap Wallet settings PIN Some purchases may not be available for all ages Go to your own start screen Press the power key twice and swipe up on your own lock screen If you ve set a password type it in Go back to the kid s start scre...

Page 28: ...hen playing music to On Personalise your phone tones You can select the best sounds for your phone 1 On the start screen swipe left and tap Settings ringtones sounds 2 Select the type of ringtone or alert you want to change and select the sound Add new ringtones from your PC to your phone Connect your phone to your PC with a USB cable and use the file manager of your PC to move the song you want t...

Page 29: ...e at the cinema or in a meeting 1 Press a volume key to see the volume status bar at the top of the screen and tap Silent mode is switched on If you have set your phone to vibrate vibrate mode is switched on instead of silent mode 2 If you want to set your phone to vibrate on the start screen swipe left tap Settings ringtones sounds and switch Vibrate to On Set your phone to driving mode Driving m...

Page 30: ...ots 3 Tap and hold the screenshot you want to send and tap share Extend battery life Get the most out of your phone while getting the battery life you need There are steps you can take to save power on your phone To save power Charge wisely Always charge the battery fully Select only the sounds that you need Mute unnecessary sounds such as key press sounds Use wired headphones Use wired headphones...

Page 31: ...tness Make sure that Automatically adjust is switched to Off Switch Level to low and switch Automatically adjust to On To lower the screen brightness when the battery saver is on on the start screen swipe left tap Settings display and switch Battery Saver brightness to On Stop apps from running in the background Close the apps you are not using To close most of the apps press Some apps may run in ...

Page 32: ...ttings Data roaming means using your phone to receive data over networks that your network service provider doesn t own or operate Connecting to the internet when roaming especially when abroad can raise data costs substantially Your network service provider can charge you a fixed fee for data transfer or on a pay as you use basis To use the optimal connection method change the Wi Fi mobile data a...

Page 33: ... different apps and languages The language key is only shown when more than one language is selected The example shows the English keyboard Switch between upper and lower case characters Tap the shift key To switch caps lock mode on double tap the key To return to normal mode tap the shift key again Type in a number or special character Tap the numbers and symbols key To see more special character...

Page 34: ...nd tap the accented character Delete a character Tap the backspace key Switch between the writing languages Tap and hold the language key and select the language you want The language key is only shown when more than one language is selected Move the cursor Tap and hold the text until you see the cursor Without lifting your finger drag the cursor to the place you want 2013 Nokia All rights reserve...

Page 35: ...f the suggested word is marked in bold your phone automatically uses it to replace the word you wrote If the word is wrong tap it to see the original word and a few other suggestions Correct a word If you notice that you have misspelled a word tap it to see suggestions for correcting the word Add a new word to the dictionary If the word you want isn t in the dictionary write the word tap it and ta...

Page 36: ...ngs keyboard add keyboards 2 Select the languages you want to write in Tip To remove a pre installed keyboard tap and hold the language you don t want to use and tap remove Switch between the languages when writing Tap the language key repeatedly until the language you want is shown The keyboard layout and word suggestions change according to the language selected The language key is only shown wh...

Page 37: ...e scanning is completely visible in the camera viewfinder Example Try scanning the following code and see what happens Translate or search for text on the web Point the camera at the text tap scan text and the words you want and tap translate or search This feature may not be available in all languages Clock Keep track of time learn how to use your phone as a clock as well as an alarm clock Set an...

Page 38: ... to get up just yet When an alarm sounds you can snooze the alarm When the alarm sounds tap snooze Update the time and date automatically You can set your phone to update the time date and time zone automatically Automatic update is a network service and may not be available depending on your region or network service provider On the start screen swipe left and tap Settings date time Switch Set au...

Page 39: ...in the Photos hub or manage your office documents in the Office hub Tip To easily manage your stuff in the cloud using your phone you can download the SkyDrive app from Store Save your photos and other stuff to SkyDrive You can upload files saved on your phone to SkyDrive for easy access from your phone tablet or computer You need a Microsoft account to connect to SkyDrive 1 Tap Photos and browse ...

Page 40: ... Store to see and manage all types of files on your phone On your tablet or computer you can either manage your stuff online at www skydrive com or you can use the SkyDrive app and access SkyDrive straight from your desktop If you don t yet have the SkyDrive app you can download and install it from www skydrive com Tip With the SkyDrive app on your computer you can simply drag and drop the files y...

Page 41: ...ed content compatible with your phone You can search for and download content directly to your phone or browse Store content on your computer and send links from there to your phone by text message Many items are free of charge some you need to pay for with your credit card or on your phone bill The availability of payment methods depends on your country of residence and your network service provi...

Page 42: ...nd podcasts can be found in the Music Videos hub games can be found in the Games hub and apps can be found in the apps menu For more info on an item contact the publisher of the item Tip Use a Wi Fi connection to download large files View your ongoing downloads While an item is downloading you can continue to browse Store for other content and add items to be downloaded 1 Tap Store 2 To view your ...

Page 43: ...oud or quiet Press the volume keys to change the volume Want to let others hear the conversation Tap speaker Call a phone number Tap type in the phone number and tap call To type in the character used for international calls tap and hold 0 Copy and paste a phone number Tap and hold the phone number and tap copy and in a text box tap View your call history Tap To remove a call record tap and hold t...

Page 44: ...r phone face down Tip Want to silence your phone quickly Press the lock key Call the last dialled number Still have some words to say to your friends Call them again In the call history view you can see info about the calls you have made and received 1 On the start screen tap 2 Tap next to the name or phone number Make a conference call Your phone supports conference calls between two or more peop...

Page 45: ...ng used shown by tap the top of the screen Forward calls to your voice mail Besides forwarding calls to another phone number you can also forward these calls to your voice mail and listen to them later You may need to contact your service provider to get this service 1 Tap settings or tap Settings network depending on your software version 2 On first use type in your default voice mail number in t...

Page 46: ...en someone calls you tap TEXT REPLY 2 Tap type a message and write your message You can only reply by a text message to calls from the contacts saved in your phone Switch text reply on or off Tap settings and switch Text reply to On or Off Edit a pre written text message On the start screen tap settings edit replies and edit the reply you want Call your voice mailbox If you ve forwarded incoming c...

Page 47: ...ontact Tap the contact and delete The contact is deleted both from your phone and with some exceptions such as Facebook Twitter and LinkedIn from the social networking service where it s stored Filter your contact list If you don t want contacts from social networking services to show up in your contact list you can filter them out In the contact list tap settings filter my contact list and the ac...

Page 48: ...most important contacts or contact groups to the start screen Tap and hold a contact and tap pin to start Jump to a letter or character in your contacts list Tap any letter in the contacts list on the left and in the following menu tap the first letter or character for the name you want You jump directly to that point in your contacts list Use a voice command In any view press and hold and say Cal...

Page 49: ...and tap Family Room To invite someone to the room for the first time tap invite someone Create edit or delete a contact group You can create contact groups and send a message to several people at the same time For example you can add family members to the same group and reach them quickly with the same message Tap People and swipe to together 1 Tap Group 2 Write a name for the group and tap 3 Tap ...

Page 50: ...gs email accounts 2 Tap add an account and the name of the service such as Facebook and follow the instructions shown Tip When you sign in to an account contacts in the account are automatically imported To choose which accounts show up in your contact list tap settings filter my contact list See your friends status updates After you set up your social networking services on your phone you can fol...

Page 51: ...Facebook or Microsoft account on your phone your profile photo from one of these social networking services becomes your contact card photo on your phone If you change your photo on your phone you can update your Facebook and Microsoft account profiles at the same time 1 Tap People and swipe to all 2 At the top of your contacts list tap your own contact card and your photo 3 Tap your photo again a...

Page 52: ...ng for example family or colleagues you can send a message to a group In the messaging settings you can set your phone to back up your messages to SkyDrive If you change to a new Windows Phone device you can get your messages to your new phone during the setup You can send text messages that are longer than the character limit for a single message Longer messages are sent as two or more messages Y...

Page 53: ...e file Tip You can also take a new photo while writing your message Tap picture take a photo and tap accept If the item you insert in a multimedia message is too large for the network the device may automatically reduce the size 6 To send the message tap Only compatible devices can receive and show multimedia messages Messages may look different in different devices Read a message You can see on t...

Page 54: ... you can also send your reply to a different number Tap to pick another phone number 4 Tap Forward a message Tap and hold the message and tap forward Before forwarding the message you can edit what s written or add or remove attachments Send a message to a group Need to send a message to a group of people Create a group in the People hub and you can reach them all with a single message or mail 1 T...

Page 55: ...e 1 When writing a message tap voice note 2 Record your message and tap done 3 Tap Use your voice to write a message Too busy to write a message Write and send a text message with your voice This feature is not available in all languages For info on the supported languages go to www windowsphone com To use this feature you must be connected to the internet 1 Press and hold 2 Say Text and the conta...

Page 56: ...ply to mail when you re on the go On the start screen tap To send and receive mail you must be connected to the internet Add a mailbox Do you use different mail addresses for business and leisure You can add several mailboxes to your phone To set up mail in your phone you must be connected to the internet If you didn t sign in to your Microsoft account during the first start up you can do it now W...

Page 57: ...er In addition your company IT administrator must have activated Microsoft Exchange ActiveSync for your account Before starting the setup make sure you have the following A corporate mail address Your Exchange server name contact your company IT department Your network domain name contact your company IT department Your office network password Depending on the Exchange server configuration you may...

Page 58: ...t writing a name You can also write the address Tip To remove a recipient tap the name and Remove 4 Write the subject and your mail Tip Your phone can help you write your mail faster While writing your phone suggests possible next words to complete your sentence To add a word tap a suggestion To browse the list swipe over the suggestions This feature is not available in all languages 5 To attach a...

Page 59: ...on In your mailbox tap the conversation that includes the mail and tap the mail A conversation with unread mail is marked in a different colour Save an attachment With the mail open tap the attachment such as a photo and it downloads to your phone Tap the attachment again and tap save to phone Not all file formats can be saved Reply to mail Do you receive mail that needs a quick answer Reply strai...

Page 60: ...he supported languages go to www windowsphone com 1 On the start screen tap 2 Tap and an account if you have linked inboxes 3 To add a recipient from your contacts list tap You can also write the address Tip To remove a recipient tap the name and Remove 4 Tap Subject and say your subject 5 Tap the message box and and say your message 6 Tap to send the mail Link several mailboxes as a unified inbox...

Page 61: ...own 4 To take the photo press the camera key down fully Tip Need to capture a moment quickly To switch on the camera when your phone is locked press and hold the camera key for a couple of seconds Keep a safe distance when using the flash Do not use the flash on people or animals at close range Do not cover the flash while taking a photo To view the photo you just took swipe right Photos are saved...

Page 62: ...take the photo press the camera key Tip You can also record videos with the front camera To switch to video recording tap To start recording press the camera key Record a video Besides taking photos with your phone you can also capture your special moments as videos 1 To switch the camera on press the camera key 2013 Nokia All rights reserved 62 ...

Page 63: ...ep small objects such as flowers in focus the closer you get To take sharp and precise photos of even the tiniest details use close up mode 1 To switch the camera on press the camera key 2 To switch close up mode on tap photo settings and switch Scenes to Close up Take a photo of a moving object Are you at a sports event and want to capture the action with your phone Use sports mode to take photos...

Page 64: ...I take Location info can be attached to a photo or video if your location can be determined using satellite or network methods If you share a photo or video that contains location info the location info may be shown to those who view the photo or video You can switch geotagging off in the phone settings Share your photos and videos Share your best shots directly from the camera 1 To switch the cam...

Page 65: ...e taking a photo Advanced photography Take better photos with Nokia Smart Camera Want to take better photos of moving objects or take a group photo where everyone is at their best Use Nokia Smart Camera and snap superb photos 1 To switch the camera on press the camera key 2 Tap Nokia Smart Cam 3 To take a photo press the camera key once Tip To focus the camera on a specific object tap the object o...

Page 66: ...white circles at the bottom of the screen 5 To select which moving object you want to highlight move the circle at the bottom right corner of the screen Tip To highlight all the moving objects tap 6 When you re done tap Focus on an object Use Nokia Smart Camera to emphasise moving objects by blurring the background 1 Take a photo using Nokia Smart Camera Tip You don t need to follow the moving obj...

Page 67: ...ad Nokia Lenses from Store Would you like to make your camera even better and find new fun ways to take great photos Download Nokia Lenses apps from Store 1 To switch the camera on press the camera key 2 Tap find more lenses and follow the instructions Using services or downloading content may cause the transfer of large amounts of data which may result in data costs Photos and videos Shot lots of...

Page 68: ...sily Mark them as favourites and see them in the favourites view in the Photos hub 1 Tap Photos albums and browse to the photo If the photo is in an online album save it to your phone first Tap save to phone 2 Tap add to favourites Tip To quickly mark several photos as favourites select the album where the photos are tap select the photos and tap Tip You can also mark a photo as a favourite right ...

Page 69: ...ou look at it Set it as the background of the Photos hub 1 Tap Photos 2 Tap choose background 3 Select the photo and tap Tip You can also set your phone to periodically change the photo automatically Tap shuffle background Create an album To easily find photos of an occasion a person or a trip organise your photos into albums according to subject for example If your computer is a Mac install the W...

Page 70: ...ne double click the name of the phone There are separate folders for documents music photos ringtones and videos 3 Open the folder for photos and select and copy the photos to your computer Tip If your computer s operating system is Windows 7 or Windows 8 you can also use the Windows Phone app With Windows 7 you can download it from www windowsphone com Edit a photo You can do quick edits such as ...

Page 71: ...5 Swipe left or right to show other photos in the same folder 2013 Nokia All rights reserved 71 ...

Page 72: ... as restaurants hospitals and airports Get driving walking and public transport directions use your current location or any other place as the start point See where you are in a shopping centre or other complex building and find your favourite shops and facilities Have your favourite places backed up and at hand on all HERE apps and at here com save places to your Nokia account Write a review of a...

Page 73: ... the map and tap delete See where you are on a map If you need to get your bearings check where you are on a map You can also explore different cities and countries 1 On the start screen swipe left and tap HERE Maps shows where you are If HERE Maps can t find your location shows your last known location If accurate positioning is not possible a green halo around the location icon shows the general...

Page 74: ...ocation is shown on the map Tip Want toseemoreinfoabout aplace Theplacedetails viewcancontaingeneralinfo photos reviews links to guides and further suggestions of nearby places When the location is shown on the map to see the place details view tap the info bubble Tip When you tap a public transport station you can see the public transport lines that pass through the station if public transport in...

Page 75: ...rticular shop HERE Maps can guide you through maze like shopping centres and other vast buildings On the start screen swipe left and tap HERE Maps To use this feature you must be connected to the internet and indoor map data must be available Indoor map data may not be available in all countries or regions or for all buildings 1 When the building is shown on the map zoom in until you can see the p...

Page 76: ... with an estimate of how long it takes to get there To see detailed directions swipe up from the bottom of the screen Tip To get directions to a place you can also tap the place on the map or tap and hold a point on the map and tap the info bubble Tap directions to here or directions from here Get walking directions After creating your route tap and at the top of the view tap start navigation To s...

Page 77: ...iew tap the info bubble 4 In the place details view tap Tip You can also pin a place to the start screen for easy access When the place is shown on the map tap the info bubble and View a saved place In the main view tap Remove a saved place In the main view tap and the place and tap Sync your saved places Have your favourite places always backed up and at hand sync your favourites with your Nokia ...

Page 78: ... use HERE Drive offline to save data costs Get a warning when you exceed the speed limit Avoid ferries and tunnels or certain types of roads such as unpaved roads Have your favourite places backed up and at hand on all HERE apps and at here com save places to your Nokia account Tip Use this QR code to download the latest version of HERE Drive to your phone Press and tap Point the camera at the cod...

Page 79: ...ving should be road safety 1 Swipe up from the bottom of the screen tap Set destination and search for your destination 2 Tap your destination 3 If you want to avoid tunnels and ferries or certain types of roads such as unpaved roads tap the route options toolbar and switch road types on or off Tip To change the road types later during navigation swipe up from the bottom of the screen and tap Sett...

Page 80: ... up from the bottom of the screen and tap Favourites and the place Tip You can pin a favourite destination to the start screen so you can navigate to it quickly Swipe up from the bottom of the screen tap Favourites tap and hold a place and tap pin to start Get voice guidance Voice guidance if available for your language helps you find your way to a destination leaving you free to enjoy the journey...

Page 81: ...e if my speed exceeds the limit by slider You can set a separate limit for lower and higher speeds Change the look of the Drive view Are you using HERE Drive at night when it s dark With day and night modes you can see the screen clearly at all times You can also change other settings to suit your needs Tap HERE Drive 1 Swipe up from the bottom of the screen and tap Settings Map options 2 Switch C...

Page 82: ...ulating your current location A GPS and other enhancements to GPS and GLONASS may require transferring small amounts of data over the cellular network If you want to avoid data costs for example when travelling you can switch the mobile data connection off in your phone settings Wi Fi positioning improves positioning accuracy when satellite signals are not available especially when you are indoors...

Page 83: ... left and tap Settings mobile network and switch Data connection to on Use a mobile data connection when roaming Connecting to the internet when roaming especially when abroad can raise data costs substantially Data roaming means using your phone to receive data over networks that your network service provider doesn t own or operate On the start screen swipe left tap Settings mobile network and sw...

Page 84: ... Tip You can also double tap the screen Open a new tab When you want to visit several websites at the same time you can open up to 6 browser tabs and switch between them Tap Internet Explorer Tap tabs Switch between tabs Tap tabs and a tab Close a tab Tap tabs Add a website to your favourites If you visit the same websites all the time add them to your favourites so you can access them quickly Tap...

Page 85: ...s that support NFC Send a web page in a mail or text message or post to your social networks While browsing tap share page and how you want to share Clear the browser history When you ve finished browsing you can delete your private data such as your browsing history and temporary internet files 1 Tap Internet Explorer 2 Tap settings delete history A cache is a memory location that is used to stor...

Page 86: ... your battery by closing internet connections that are open in the background You can do it without closing any apps 1 On the start screen swipe left and tap Settings WiFi 2 Switch WiFi networking to Off Close a mobile data connection On the start screen swipe left tap Settings mobile network and switch Data connection to off 2013 Nokia All rights reserved 86 ...

Page 87: ...by changing the equaliser settings On the start screen swipe left and tap Settings audio Pause or resume playback Tap or To play songs in a random order tap Fast forward or rewind Tap and hold or Listen to music wirelessly With the JBL PowerUp wireless speaker you can listen to music in high audio quality and charge your phone all without any wires Nokia wireless speakers such as JBL PowerUp are s...

Page 88: ... your favourite FM radio stations on the go To listen to the radio you need to connect a compatible headset to the device The headset acts as an antenna 1 On the start screen swipe left and tap Music Videos radio 2 Connect a compatible wired headset 2013 Nokia All rights reserved 88 ...

Page 89: ... associated with your Nokia account do not close it If you do all these will be lost Downloading and streaming music and other content may involve transfer of large amounts of data through your service provider s network For info about data transmission charges contact your network service provider Mix radio Discover new music with Mix radio Mix Radio The easiest way to check out new artists and s...

Page 90: ...vourite artists 1 On the start screen swipe left and tap Nokia Music 2 Tap create a mix 3 Tap 4 Write an artist name you can add up to 3 names 5 Tap to create a mix based on the selected artists Buy music Keep up with the beat and download your favourite music from Nokia Music Tip Where available use a Wi Fi connection to stream and download music from Nokia Music 1 On the start screen swipe left ...

Page 91: ...andom order tap Skip to the next or previous song Tap or Sync music and videos between your phone and computer Do you have media on your computer that you want to listen to or watch on your phone Use a USB cable to sync music and videos between your phone and computer 1 Connect your phone to a compatible computer with a USB cable 2 In your computer s file manager such as Windows Explorer or Finder...

Page 92: ...p install 4 To try a game for free tap try 5 To buy a game tap buy Tip To uninstall a game tap and hold a game in the collection view and tap uninstall The availability of payment methods depends on your country of residence and your network service provider Play a game Gaming on your phone is a truly social experience Xbox Microsoft s gaming service lets you play games with your friends and use y...

Page 93: ...ap pin to start Get more games You can get new games from Store Swipe to collection and tap get more games Accept an invitation to play a game Sign in to Xbox swipe to notifications and tap the invitation If you don t have the game but it is available in your area in Store you can either download a trial version or buy it right away Resume playing a game When you return to a game there may be a re...

Page 94: ...phone tablet computer or Xbox When you stop working on a document and go back to it later you re in the same place where you left it no matter which device you re using Microsoft Office Mobile consists of the following Microsoft Word Mobile Microsoft Excel Mobile Microsoft PowerPoint Mobile Microsoft SharePoint Workspace Mobile Windows SkyDrive Read Microsoft Office documents In the Office hub you...

Page 95: ...ld the document and tap pin to start Add a comment Tap Search for text in a document Tap the Word file and Send a document in a mail Tap the Word file and share Create an Excel workbook With Microsoft Excel Mobile you can create new Excel workbooks Tap Office and swipe to recent 1 Tap 2 Tap a blank Excel file or a template 3 Tap a cell and the text box at the top of the page 4 Enter values or text...

Page 96: ...ft PowerPoint Mobile 1 Tap Office swipe to places and tap the location of the PowerPoint file you want to view 2 Tap a PowerPoint file and turn your phone to landscape mode 3 To browse between slides swipe left or right 4 To go to a specific slide tap and the slide you want to see 5 To add a note to a slide turn your phone to portrait mode and tap the blank area under the slide 6 To edit a slide t...

Page 97: ...ur notes to SkyDrive and view and edit them with OneNote on your phone on your computer or online in a web browser 1 On the start screen swipe left and tap OneNote 2 Tap 3 Write your note 4 To format the text tap format 5 To add a picture tap 6 To record a sound clip tap 7 To save the changes press If you have a Microsoft account set up on your phone your changes will be saved and synced to your d...

Page 98: ... it to your calendar 1 On the start screen swipe left and tap Calendar 2 Swipe to day or agenda and tap 3 Fill in the fields 4 To add a reminder tap more details Reminder and set the reminder time 5 Tap Edit or delete an appointment Tap and hold the appointment and tap edit or delete View your schedule You can browse your calendar events in different views 1 On the start screen swipe left and tap ...

Page 99: ...re gives you access to documents or info from inside the company s network and even provides apps or Hubs that help you do your job If your company has apps available you are given the option to download them as soon as you ve finished adding the company account to your phone If an app isn t available until after you ve already set up your account your company can let you know how to get it A comp...

Page 100: ...ts lost not available in all regions For more info see the Security section in this user guide or go to www nokia com gb en products nokia for business nokia lumia security windows phone security Be productive with Office apps Your phone has the mobile versions of Microsoft Office apps You can Review your notes and documents make last minute changes or create new documents View and edit PowerPoint...

Page 101: ...nt messages Make phone calls Start or join audio video or web conferences Lync is built to fully integrate with Microsoft Office You can download the Microsoft Lync 2010 mobile version to your phone from Store For more info see the user documentation on the Microsoft Lync support pages at lync microsoft com en us resources pages resources aspx title downloads See also the Office section in this us...

Page 102: ...ing the software may also improve your phone performance Warning If you install a software update you cannot use the device even to make emergency calls until the installation is completed and the device is restarted Before starting the update connect a charger or make sure the device battery has enough power After the update go to www nokia com support to get your new user guide Update your phone...

Page 103: ...ar the Automatically download updates if my data settings allow it check box Use a high speed connection Why not make the most of your network connections Use a 4G connection when available and if supported by your phone 1 On the start screen swipe left and tap Settings mobile network 2 Switch Highest connection speed to 4G Tip When using your phone in an area where 4G might not be available switc...

Page 104: ...o On 3 Select the connection you want to use Tip Your connection closes when the phone screen switches off To change this setting on the start screen swipe left and tap Settings Close the connection Tap WiFi and switch WiFi networking to Off NFC Explore the world around you Tap accessories to connect to them and tap tags to call someone or open a website Near Field Communication NFC makes connecti...

Page 105: ...t listen to music using wireless speakers You only need to tap the compatible accessory with your phone Tap the NFC area of the accessory with the NFC area of your phone and follow the instructions on the screen Accessories such as the Nokia Purity Pro wireless stereo headset by Monster are sold separately The availability of accessories varies by region Disconnect the accessory Tap the NFC area o...

Page 106: ... the service contact your network service provider 2 To make a payment tap the reader with the NFC area of your phone Your service provider may ask you to confirm the payment Note Payment and ticketing apps and services are provided by third parties Nokia does not provide any warranty or take any responsibility for any such apps or services including support functionality transactions or loss of a...

Page 107: ...our computer during a call 1 On the start screen swipe left and tap Settings Bluetooth 2 Switch Status to On 3 Make sure the headset is on You may need to start the pairing process from the headset For details see your headset user guide 4 To pair your phone and the headset tap the headset in the list 5 You may need to type in a passcode For details see your headset user guide Connect to your frie...

Page 108: ...onnect your phone to a computer running Windows 2 Find your phone on your computer s Windows Explorer screen 3 Right click the Windows Phone icon and open your phone s properties view 4 Change the default name to whatever you like The default name is usually Windows Phone Your phone s Bluetooth name is the same as its device name Memory and storage Learn how to manage your photos apps and other st...

Page 109: ...elete an app from your phone You can remove installed apps that you no longer want to keep or use to increase the amount of available memory 1 On the start screen swipe left to the apps menu 2 Tap and hold the app and tap uninstall You may not be able to remove some apps If you remove an app you may be able to reinstall without buying again as long as the app is available in Store If an installed ...

Page 110: ...or Windows 8 you can also use the Windows Phone app Windows 8 installs the app automatically With Windows 7 you can download it from www windowsphone com For info on which app works with which computer see the following table Windows Phone app Windows Phone app for desktop Windows Phone app for Mac Nokia Photo Transfer for Mac app photos and videos only Windows Explorer Windows 8 x x x Windows 8 R...

Page 111: ...it or if you enter the wrong code too many times your phone will require service Additional charges may apply and all the personal data on your phone may be deleted For more info contact Nokia Care or your phone dealer Unlock your phone Press the power key drag the lock screen up and type in your security code Use your phone when it s locked You can use certain features of your phone when it is lo...

Page 112: ... to www windowsphone com 2 Sign in with the same Microsoft account as on your phone 3 Select find my phone You can Locate your phone on a map Make your phone ring even if silent mode is switched on Lock your phone and set it to show a message so it can be returned to you Delete all data from your phone remotely The available options may vary Tip Set your phone to automatically save its location ev...

Page 113: ...embership cards in your Wallet To keep your Wallet secure define a PIN code for it Define a PIN code for Wallet Keep your virtual wallet secure 1 On the start screen swipe left and tap Wallet 2 Tap settings PIN switch Wallet PIN to On and type in a PIN code for your Wallet 3 Tap done Your phone asks for the PIN code you defined every time you access Wallet Tip To protect your Store purchases tap t...

Page 114: ... app after repair of your device Access codes Ever wondered what the different codes on your phone are for PIN code 4 8 digits This protects your SIM card against unauthorised use or is required to access some features You can set your phone to ask for the PIN code when you switch it on If you forget the code or it isn t supplied with your card contact your network service provider If you type in ...

Page 115: ...n contact Nokia Care or your phone dealer IMEI This is used to identify phones in the network You may also need to give the number to Nokia Care services To view your IMEI number dial 06 2013 Nokia All rights reserved 115 ...

Page 116: ...t be available in all languages For support videos go to www youtube com NokiaSupportVideos If your phone freezes Try the following Press and hold the volume down key and power key at the same time for about 10 seconds The phone restarts Update your phone software Reset your phone This restores the factory settings and erases all your personal content including apps you ve purchased and downloaded...

Page 117: ...EI To see the info tap Settings about You can also find the info on your phone label which is located under the SIM holder To open the SIM holder push the SIM door key into the hole until the holder is released and pull the holder out To see the phone label tray put the door key into the hole on the side of the tray and pull the tray out 2013 Nokia All rights reserved 117 ...

Page 118: ...bers vary by location 7 Select call 8 Give the necessary info as accurately as possible Do not end the call until given permission to do so When you switch your phone on for the first time you are asked to create your Microsoft account and set up your phone To make an emergency call during the account and phone setup tap emergency call Important Activate both cellular and internet calls if your ph...

Page 119: ...licences or the content may limit your ability to use the same content on your device again For more info contact your service provider Battery and charger info Your device has an internal non removable rechargeable battery Do not attempt to open the back cover or remove the battery as you may damage the device To replace the battery take the device to the nearest authorised service facility Charg...

Page 120: ...ference is taking place Follow the manufacturer directions for the implanted medical device If you have any questions about using your wireless device with an implanted medical device consult your health care provider Accessibility solutions Nokia is committed to making mobile phones easy to use for allindividuals including those withdisabilities For more information visit the Nokia website at www...

Page 121: ...ity of approved accessories check with your dealer An extensive range of accessories is available for your device For more details see www nokia com accessories Practical rules about accessories Keep all accessories out of the reach of small children When you disconnect the power cord of any accessory grasp and pull the plug not the cord Check regularly that accessories installed in a vehicle are ...

Page 122: ...ion Please check with your local Nokia dealer for further details and availability of language options FCC NOTICE This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For more info go to...

Page 123: ... use Additional information including that related to promotional internal and commercial uses may be obtained from MPEG LA LLC See www mpegla com The Qi symbol is a trademark of the Wireless Power Consortium 2013 Nokia All rights reserved 123 ...

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