Nokia FastMile 5G-24W-A User Manual Download

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FastMile 5G Gateway User Guide

Issue 1.0

Technical specifications

Gateway dimensions

240 mm (9.4 in) x 140 mm (5.5 in)
2.2 kg (4.9 lbs)

Model

5G-24W-A

Operating environment 0

C to 45

C (32

F to 113

SIM card

4 FF / nano

Power

12 VDC
Consumption: 41W maximum DC power
supply

Connectivity

•

Supports 802.11b/g/n and 802 .11ac

•

1 GigE WAN port

•

3x GigE LAN ports

•

USB 3.0 Type A port

Security

•

Adheres to strict Nokia security
standards

•

WiFi Protected Access (WPA) support,
including WPA Pre-Shared Key (PSK) and
WPA2

Built-in antennas

•

Omni-directional antenna depending
on 4G/LTE band

•

Five cross-polarized 5G antenna panels
that point in five different directions.
Best antenna panel(s) are automatically
selected at start up.

Radio

–

cellular

•

3GPP, release December 15

–

5G Non-Standalone (NSA) option 3x

• Dual connectivity (EN

-DC)

–

1 4G/LTE + DC 5G (1+n78, 3+n78, 7+n78, 20+n78, 28+n78, 38+n78,

41+n78)

Summary of Contents for FastMile 5G-24W-A

Page 1: ...FastMile 5G Gateway 5G 24W A Release 1 0 03 January 2020 Nokia Proprietary and confidential Use pursuant to applicable agreements ...

Page 2: ...2 FastMile 5G Gateway User Guide Issue 1 0 ...

Page 3: ...nal Direction LEDs 13 Understanding the LED colors 15 Center LED 15 5G LED 16 Ethernet WAN 17 Repositioning for a better 4G LTE or 5G signal 18 When you might consider repositioning the Gateway 18 If there is no 4G LTE signal 18 If 4G LTE signal found but 5G signal is weak 18 Want to improve Medium 5G service 19 Connecting WiFi devices to the Gateway 21 Nokia WiFi Mesh 22 Nokia WiFi app download 2...

Page 4: ... network parameters 37 Configuring 5 GHz WiFi network parameters 38 Configuring the Wireless schedule 39 Security configuration 41 Setting up your Parental Controls 41 Add a policy name 42 Configure the parental control policy 42 Maintenance 43 Changing a WebGUI password 43 Navigate to password 43 Identifying and assigning an alias to connected devices 45 FastMile Radio Management 46 Access Point ...

Page 5: ...w RSRP Current Parameter Value 54 Forgot your password 56 Resetting the WiFi Key to factory default 56 Technical specifications 57 Radio cellular 57 Radio WiFi 58 Compatible Nokia WiFi Beacons Software Versions 58 Management 58 Terms and privacy 59 Manufacturer information 59 ...

Page 6: ...ou install and setup the FastMile 5G Gateway To manage the FastMile 5G Gateway a connection is established to the WebGUI web based graphical user interface where configuration maintenance and monitoring procedures are performed The FastMile 5G Gateway configuration procedures are described in the order that matches how the tabs appear in the WebGUI The WebGUI allows you to monitor the FastMile 5G ...

Page 7: ... by using visual guidance to locate the best area in your home to ensure best possible connection to a mobile network It has an integrated Nokia WiFi router for excellent performance in your home Compatible with Nokia s WiFi solution Beacon1 and Beacon 3 the FastMile 5G Gateway ensures an ultra broadband experience in every corner of your house Visit nokia com fastmile and nokia com wifi for more ...

Page 8: ... and Nokia WiFi connectivity in the home networks LAN Local Area Network direction as shown below The FastMile 5G Gateway also has three Gigabit Ethernet LAN ports for cable connection to your other devices Nokia FastMile 5G Gateway supports also 5G NSA 5G New Radio Non standalone standard which means that a 4G connection is a mandatory mobile network connectivity to provide 5G network experience ...

Page 9: ...nano sized SIM card power plug 12VDC one RJ45 WAN port for backup Ethernet Gigabit connection three RJ45 LAN ports for Gigabit Ethernet for cable connection of PC laptop etc devices one USB 3 0 type A port for connecting a USB connected storage device buttons for On Off Power WPS WiFi Protected Setup TM and button for resetting the Gateway Radio interfaces 3GPPP 4G LTE 3GPPP 5G NR WiFi 802 11b g n...

Page 10: ...ue 1 0 Visual Guidance There are seven LEDs on the top of the Nokia FastMile 5G Gateway Five 5G Signal Direction LEDs A Center LED to indicate 4G LTE signal quality and Gateway status A 5G LED to indicate 5G signal quality Overview of LEDs ...

Page 11: ... NOTE The SSID and WiFi Key are located on the sticker on the bottom of your FastMile 5G Gateway While following the Quick Start Guide it recommends taking a photo of the sticker on the bottom of your FastMile 5G Gateway or write down the user name and password while inserting the SIM If you need to flip or move the gateway take care to place the gateway in the same direction as was the recommende...

Page 12: ... Start up sequence Press the Power On button on the bottom of the FastMile 5G Gateway and place it on intended location The Center LED and 5G LED turn purple at the beginning Later the five 5G Signal Direction LEDs turn on for a few seconds and turn off The Center LED turns red and remains red until the antenna s begin to scan for a signal The Center LED in red indicates that the Gateway has no WA...

Page 13: ... and see Repositioning for a better 4G LTE or 5G signal for tips Connection to 5G depends on obtaining a good 4G LTE signal After searching and connecting to the 4G LTE signal the FastMile 5G Gateway searches for the best 5G signal Each 5G Signal Direction LED blinks one by one indicating the search progress Searching for a signal takes about a minute Do not turn off the FastMile 5G Gateway while ...

Page 14: ... turned on indicating the 5G signal strength The color of the 5G LED is either green yellow orange or red Example 5G signal is good medium weak and 4G LTE signal is strong Once you have the 5G LED showing green yellow or orange the Gateway has acquired a 5G connectivity Do not relocate or rotate the Nokia FastMile 5G Gateway unless you want to optimize the signal strength See Repositioning for a b...

Page 15: ...e 5G Gateway for a better signal Orange Solid Off Weak 4G LTE signal You may reposition the FastMile 5G Gateway for a better signal Red Solid Off No Service Reposition the FastMile 5G Gateway for a better signal Connection is lost for more than 1 minute Red Blinking slow Off No SIM card or SIM is abnormal or ethernet WAN connection has no IP address if used Check that SIM card is properly in place...

Page 16: ...u may consider doing Off No 5G signal Reposition the FastMile 5G Gateway for a better 5G signal or remain using 4G LTE Purple Solid Center LED is Purple when you turn on Gateway No action Green Solid Solid Good signal No action Yellow Solid Solid Good Medium signal You may reposition the FastMile 5G Gateway for a better 5G signal Red or Orange Solid Solid Weak signal You may reposition the FastMil...

Page 17: ...d 5G fails If 5G and 4G LTE signals are weak you may notice slower internet speeds You can connect the ethernet cable to the WAN port in the bottom of the device If the FastMile 5G Gateway successfully switches the signal to Ethernet WAN and successfully receives a WAN IP address the Center LED turns blue If the Center LED is blinking red there is no ethernet WAN connection ...

Page 18: ...LEDs are turned off 1 Power off the Nokia FastMile 5G Gateway and disconnect it from the electrical outlet 2 Move the Nokia FastMile 5G Gateway to a different location where 4G LTE signal is better This could be a different side of the house apartment or a position closer to a window If the house has more than one floor moving the device to a higher floor might be a solution 3 Connect the Nokia Fa...

Page 19: ...n Visual Guidance chapter Follow the actions to consider in the tables Want to improve Medium 5G service The 5G Signal Direction LED is yellow and one of 5G Signal Direction LED is turned on and solid 1 Power off the Nokia FastMile 5G Gateway and disconnect it from the electrical outlet 2 Move the Nokia FastMile 5G Gateway to a different location This could be a different side of the house apartme...

Page 20: ... of the room closest to the base station if known Your service provider might provide guidance about the direction to the closest base station at your location On an upper floor of your home Not in locations where radio signals from a base station are naturally blocked or weak such as in a basement far inside a home or behind a massive wall Away from metal fixtures enclosures cabinets appliances b...

Page 21: ...stMile 5G Gateway User Guide Issue 1 0 Connecting WiFi devices to the Gateway Connect WiFi devices to your Nokia FastMile 5G Gateway by using the SSID and WiFi Key listed in sticker on the bottom of Gateway ...

Page 22: ...y as the access point can be done through the WebGUI described in this document Alternatively you can use Nokia WiFi App to manage a network of Nokia WiFi Mesh network with Nokia WiFi Beacon products See Nokia WiFi app download chapter If you will be using the Nokia FastMile 5G Gateway in a mesh network of Nokia WiFi Beacons refer to the Nokia WiFi Beacon documentation for more information about m...

Page 23: ...oad The FastMile 5G Gateway supports the Nokia WiFi mesh For a Nokia Wifi mesh network to work you need Nokia Beacon 1 or Beacon 3 The Nokia Beacon s can then be connected to the FastMile 5G Gateway to enhance indoor coverage in your home To manage the mesh network use either the WebGUI or Nokia WiFi app The Nokia WiFi app can be downloaded from Google Play or the Apple App store See https www nok...

Page 24: ...and how to log in to the WebGUI NOTE It will take you less than five minutes to complete the FastMile 5G Gateway set up procedure Prerequisite for all procedures You need to use the default IP address https 192 168 1 254 or http 192 168 1 254 of the Nokia FastMile 5G Gateway the default user name and password are located on the bottom Use one of the following methods to connect to the Nokia FastMi...

Page 25: ...sue 1 0 Establish a Nokia WiFi connection between the PC and the Nokia FastMile 5G Gateway Remember to position the device on same direction Ensure the Local Area Connection setting for your PC is set to Obtain an IP address automatically ...

Page 26: ... forget the current username and password press the reset button on the bottom of the FastMile 5G Gateway for 10 seconds or proceed to Setting the gateway to factory default NOTE The SSID and WiFi Key are located on the sticker on the bottom of your FastMile 5G Gateway While following the Quick Start Guide it recommends taking a photo of the sticker on the bottom of your FastMile 5G Gateway while ...

Page 27: ...nformation Device Info Internet and WiFi Status List and Number of connected devices 5G and 4G LTE connection status It is recommended that you promptly change Username and Password from default to prevent unauthorized access to your FastMile 5G Gateway See Changing a WebGUI password for the procedure Once you have changed your password you must reconnect to the Nokia FastMile 5G Gateway ...

Page 28: ...G Gateway and connection status It is easy to find the status of your FastMile 5G Gateway and connection including the WAN 5GNR and 4G LTE networks Displaying the WAN status Select Status tab and click WAN Status from the FastMile 5G Gateway menu Ethernet WAN Cellular WAN ...

Page 29: ...tMile Radio from the FastMile 5G Gateway menu Observe the FastMile Radio gateway information There are six categories of statistics that can be viewed from the FastMile Radio page Signal Strength Device Info Cellular Packets Ethernet Packets Cell APN Name from network Most of these statistics keep track of counters for 5G and 4G LTE connection and data transfer If you are having difficulty with ac...

Page 30: ...Statistics 5GNR Cell Information LTE Cell Information Most of these statistics keep track of counters for 5G and 4G LTE connection and data transfer If you are having difficulty with achieving 5G or 4G LTE connection access you may need to note some of these parameters Click Refresh to update the displayed information Home Networking status Nokia recommends that you change the SSID and WiFi Key fr...

Page 31: ...uration using Beacon1 and Beacon3 the SSID encryption and WiFi Key for 2 4 GHz and 5 GHz must be the same Rebooting the FastMile 5G Gateway will not reset the SSID or the WiFi Key See Setting the gateway to factory default to reset the SSID or WiFi Key to the default value ...

Page 32: ...ng the SSID from default value 1 Select Status tab and click Home Networking from the FastMile 5G Gateway menu 2 From the LAN Wireless Info table Wireless 2 4 GHz or Wireless 5 GHz parameter click Setting The SSID Config Table appears Wireless 2 4 GHz ...

Page 33: ...ct drop down box select the SSID to change 4 From the SSID Name enter a new name 5 Click Save 6 Repeat this procedure for 5 GHz if necessary Changing the WiFi Key from the default value 1 Select Status tab and click Home Networking from the FastMile 5G Gateway menu Wireless 5 GHz ...

Page 34: ... Issue 1 0 2 From the LAN Wireless Info table Wireless 2 4 GHz or Wireless 5 GHz parameter click Setting The SSID Config Table appears Wireless 2 4 GHz Wireless 5 GHz 3 Select the Encryption Mode from the Encryption Mode drop down box ...

Page 35: ...erprise WEP Open 5 GHz WPA2 AES WPA WPA2 Enterprise NONE OPEN The parameters associated with each type of encryption mode differs NOTE When encryption mode is set to open other people might be able to see info you send over your network NOTE When the encryption mode is set to WEP WPS will be disabled Viewing Home Networking 1 Select Status tab and click Home Networking from the FastMile 5G Gateway...

Page 36: ...ddress of the wireless access point Local Devices table displays the status connection type device name IPv4 address hardware address IP address allocation lease remaining and last active time for each locally connected device Routing Domain Details displays the Domain Name WAN Name Nbr of IP IP Range LAN List and option to Delete 2 To view the last time a device was used view Last Active Time for...

Page 37: ...Lease Remaining column When the lease time expires and the device is inactive the device is automatically removed from the Local Device table If the lease is renewed the device remains connected and the DHCP address is automatically updated 5 Click Refresh to update the 5GNR Status displayed information Network configuration Configuring 2 4 GHz WiFi network parameters Select the Network tab and cl...

Page 38: ... is 32 Configuring 5 GHz WiFi network parameters Select the Network tab and click Wireless 5 GHz from the FastMile 5G Gateway menu Use this information to monitor the 5 GHz network parameters NOTE The same SSID for both 2 4 and 5 GHz WiFi are required for mesh and band steering ...

Page 39: ...rnet is not being used to save power 1 Select the Network and click Wireless Schedule from the FastMile 5G Gateway menu 2 Check the Schedule Function box to turn the wireless signal off for the configured period 3 Click the plus sign to add a scheduling rule Another window displays for configuring wireless schedule rules ...

Page 40: ...you want the wireless signal off 5 Choose Everyday or Individual Days from the drop down menu 6 If you chose Individual Days select the checkboxes for the desired days The Recurrence Pattern column shows the rules created to date 7 If desired click the plus sign to add more rules 8 Click Save changes 9 Click Close ...

Page 41: ...41 FastMile 5G Gateway User Guide Issue 1 0 Security configuration Setting up your Parental Controls 1 Select the Security tab and click Parent Control from the FastMile 5G Gateway menu ...

Page 42: ... 3 Enter a New Policy Name Configure the parental control policy 1 Enter a new MAC Address or choose a MAC address from the list The MAC address identifies the device Click Add 2 Enter a new IPv4 address for the device or choose an IPv4 address from the list Click Add 3 Select the check boxes for the Days of the week for which the policy applies 4 Enter the times for the policy to be in effect 5 C...

Page 43: ...cters numbers letters or special characters the same character must not appear more than 8 times in a row When the password meets the password rules the application displays the message Your password has been changed successfully When the password does not meet the password rules the application displays a message to indicate which password rule has not been followed for example o the password is ...

Page 44: ... a password prompt message 6 Click Save 7 Click Refresh icon NOTE Follow these suggestions to protect your network Recommendation to change from default password Keep the password at a safe place where it can be retrieved at all time If the password is lost only a factory reset will re enable the default password See Setting the gateway to factory default for the procedure Note that also all other...

Page 45: ...ying and assigning an alias to connected devices 1 Select the Maintenance tab and click Device Management from the FastMile 5G Gateway menu 2 Choose a Host Name from the drop down menu 3 Enter a Host Alias for the chosen host 4 Click Add 5 Click Refresh ...

Page 46: ...nal If the time is not defined checking is done during restart only Nokia recommends sweeping for the best antenna signal when the 5G network connection is not used such as night time Select the Maintenance tab and click FastMile Radio Management from the FastMile 5G Gateway menu Click the plus Add Antenna sweeping time window appears ...

Page 47: ...e SIM card or it s received from network Modify these parameters only by service provider guidance Select the Maintenance tab and click APN Management from the FastMile 5G Gateway menu Use this information to manage the access point name You must have advance networking knowledge to modify the parameters ...

Page 48: ...0 Rebooting the FastMile 5G Gateway Occasionally an error may be cleared by rebooting the FastMile 5G Gateway 1 Select the Maintenance tab and click Reboot Device from the FastMile 5G Gateway menu 2 Click Reboot The FastMile 5G Gateway reboots ...

Page 49: ...l be lost and returned to default values If you press the reset button on the bottom of the FastMile 5G Gateway for less than 10 seconds the device reboots and the reset does not occur Pressing the factory reset button for 10 seconds the Center LED turns red and blinks with a fast pulse at a rate of 10th of a second for three seconds Pressing the factory reset button for more than 13 seconds the C...

Page 50: ...ab and click Factory Default from the FastMile 5G Gateway menu 2 Click Factory Default The FastMile 5G Gateway resets all parameters to factory default settings Viewing logs Log files are available for maintenance and to help Customer Service resolve issues with the FastMile 5G Gateway You must have advance networking knowledge to modify the parameters Select the Maintenance tab and click Logs fro...

Page 51: ...51 FastMile 5G Gateway User Guide Issue 1 0 Logging out Click Logout from the FastMile 5G Gateway header or banner The Login window appears ...

Page 52: ... webpage Also if the results of your internet speed test are poor Check the LED status by reviewing the Center LED and 5G LED If 5G LED is orange or red and the Signal Direction LED is solid If Center LED is indicating red or weak 4G signal LED is orange If you want to further improve your service when Center LED or 5G LED indicate medium 4G or 5G signal LED is yellow Follow the recommendations in...

Page 53: ...53 FastMile 5G Gateway User Guide Issue 1 0 LAN Tab WAN Tab 3 Select the LAN or WAN tab ...

Page 54: ...d Power RSRP parameters are collected for 4G LTE and 5G cellular statistics The FastMile 5G Gateway begins to collect these statistics after the antenna locks onto a signal or a signal point The RSRP Current value impacts the throughput of the device If there is a strong radio connection the bandwidth is maximized As the device is moved away from the RAN the throughput decreases If there is no RSR...

Page 55: ... Issue 1 0 3 From the LTE Cell Information table view the RSRP Current value Ethernet WAN port can be used as a backup connection if the radio signal is not available Connect ethernet cable to WAN port on bottom of FastMile 5G Gateway ...

Page 56: ...See Setting the gateway to factory default Changing a WebGUI password Resetting the WiFi Key to factory default If you need to reset the WiFi Key to the factory default see Setting the gateway to factory default chapter Just rebooting the FastMile 5G Gateway will not reset the WiFi Key Push the Reset button on bottom of the device for 10 seconds NOTE All configuration changes will be lost and retu...

Page 57: ...port 3x GigE LAN ports USB 3 0 Type A port Security Adheres to strict Nokia security standards WiFi Protected Access WPA support including WPA Pre Shared Key PSK and WPA2 Built in antennas Omni directional antenna depending on 4G LTE band Five cross polarized 5G antenna panels that point in five different directions Best antenna panel s are automatically selected at start up Radio cellular 3GPP re...

Page 58: ...0 MHz B7 2600 MHz B28 700 MHz B20 800 MHz 1 TDD B40 2300 MHz B38 2600 MHz 1 TDD B41 2500MHz 1 5G NSA band n78 TDD 3300 MHz 3800 MHz Extensive carrier aggregation between supported bands Radio WiFi Dual band concurrent IEEE 802 11b g n 3x3 2 4 GHz and 802 11ac 4x4 5 GHz Mesh topology with Nokia WiFi Beacon 1 and Beacon 3 Seamless roaming IEEE 802 11k 802 11v Compatible Nokia WiFi Beacons Software V...

Page 59: ...kia We create the technology to connect the world Powered by the research and innovation of Nokia Bell Labs we serve communications service providers governments large enterprises and consumers with the industry s most complete end to end portfolio of products services and licensing From the enabling infrastructure for 5G and the Internet of Things to emerging applications in digital health we are...

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