Warranty period
The warranty period starts at the time of Product's original purchase by the first end-
user. The Product may consist of several different parts and different parts may be
covered by a different warranty period (hereinafter “Warranty Period”). The different
Warranty Periods are:
a) twelve (12) months for the mobile device and accessories (whether included in the
mobile device sales package or sold separately) other than the consumable parts and
accessories listed in (b) and (c) below;
b) six (6) months for the following consumable parts and accessories: batteries, chargers,
desk stands, headsets, cables and covers; and
c) ninety (90) days for the media on which any software is provided, for example, CD-ROM
or memory card
As far as your national laws permit, the Warranty Period will not be extended or renewed
or otherwise affected due to subsequent resale, repair or replacement of the Product.
However, repaired part(s) will be warranted for the remainder of the original Warranty
Period or for sixty (60) days from the date of repair, whichever is longer.
How to get warranty service
If you wish to make a claim under the Limited Warranty, you may call the Nokia call center
(where this is available and please note national rates apply to calls) and/or where
necessary, return your Product or the affected part (if it is not the entire Product) to a
Nokia care centre or Nokia designated service location. Information about Nokia care
centres, Nokia designated service locations and Nokia call centres can be found at local
Nokia web pages where available.
You must return your Product or the affected part (if it is not the entire Product) to a
Nokia care center or Nokia designated service location before the expiry of the Warranty
Period.
When making a Limited Warranty claim you have to present: a) the Product (or affected
part thereto), b) the legible and unmodified original proof of purchase, which clearly
indicates the name and address of the seller, the date and place of purchase, the product
type and the IMEI or other serial number.
This Limited Warranty extends only to the original first end-user of the Product and is
not assignable or transferable to any subsequent purchaser/end-user.
What is not covered?
1. This Limited Warranty does not cover user manuals or any third party software,
settings, content, data or links, whether included/downloaded in the Product, whether
included during installment, assembly, shipping or at any other time in the delivery chain
or otherwise and in any way acquired by you. To the extent permitted by applicable
law(s), Nokia does not warrant that any Nokia software will meet your requirements, will
work in combination with any hardware or software applications provided by a third
party, that the operation of the software will be uninterrupted or error free or that any
defects in the software are correctable or will be corrected.
2. This Limited Warranty does not cover a) normal wear and tear (including, without
limitation, wear and tear of camera lenses, batteries or displays), b) transport costs, c)
defects caused by rough handling (including, without limitation, defects caused by sharp
items, by bending, compressing or dropping, etc.), d) defects or damage caused by misuse
of the Product, including use that is contrary to the instructions provided by Nokia (e.g.
as set out in the Product's user guide) and/or e) other acts beyond the reasonable control
of Nokia.
3. This Limited Warranty does not cover defects or alleged defects caused by the fact that
the Product was used with, or connected to, a product, accessories, software and/or
service not manufactured, supplied or authorised by Nokia or was used otherwise than
for its intended use. Defects can be caused by viruses from your or from a third party's
unauthorised access to services, other accounts, computer systems or networks. This
unauthorised access can take place through hacking, password-mining or through a
variety of other means.
4. This Limited Warranty does not cover defects caused by the fact that the battery has
been short-circuited or by the fact that the seals of the battery enclosure or the cells are
broken or show evidence of tampering or by the fact that the battery has been used in
equipment other than those for which it has been specified.
5. This Limited Warranty does not apply if the Product has been opened, modified or
repaired by anyone other than an authorised service centre, if it is repaired using
unauthorised spare parts or if the Product’s serial number, the mobile accessory date
MANUFACTURER’S LIMITED WARRANTY 61
www.nokia.com/support
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