Nokia support and contact information
For the latest guides, additional information, downloads, and
services related to your Nokia product, see
www.nokia.com.cn/support or your local Nokia website. You
may also download free configuration settings such as MMS,
GPRS, e-mail, and other services for your device model at
www.nokia.com.cn/settings.
If you need to contact customer service, check the list of local
Nokia Care contact centres at www.nokia.com.cn/contactus.
For maintenance services, check your nearest Nokia Care
point at www.nokia.com.cn/repair.
Additional applications
There are various applications provided by Nokia and
different third-party software developers that help you do
more with your device. These applications are explained in
the guides that are available on the product support pages
of the Nokia website.
Settings
Your device normally has MMS, GPRS, streaming, and mobile
internet settings automatically configured in the device,
based upon your network service provider information. You
may have settings from your service providers already
installed in your device, or you may receive or request the
settings from the network service providers as a special
message.
You can change the general settings in your device, such as
language, standby mode, display, and keypad lock settings.
Access codes
If you forget any of the access codes, contact your service
provider.
Personal identification number (PIN) code — This code
protects your SIM card against unauthorised use. The PIN
code (4 - 8 digits) is usually supplied with the SIM card. After
three consecutive incorrect PIN code entries, the code is
blocked, and you need the PUK code to unblock it.
UPIN code — This code may be supplied with the USIM card.
The USIM card is an enhanced version of the SIM card and is
supported by 3G mobile phones.
PIN2 code — This code (4 - 8 digits) is supplied with some
SIM cards, and is required to access some functions in your
device.
Lock code (also known as security code) — The lock code
helps you to protect your device against unauthorised use.
The preset code is 12345. You can create and change the code,
and set the device to request the code. Keep the new code
secret and in a safe place separate from your device. If you
forget the code and your device is locked, your device will
require service. Additional charges may apply, and all the
personal data in your device may be deleted. For more
information, contact a Nokia Care point or your device dealer.
Find help 17
www.nokia.com/support
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