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Nokia 650, User Manual

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Nokia 650 User Manual Download Page 18

Your first Lumia?

Let’s get started. Set up your new phone, explore your phone’s views and menus, and learn 

how to use the touch screen.

Learn more about your phone

When you want to learn more about your phone, or if you're unsure how your phone should 

work, there are several support channels for you to check.
To help you get the most out of your phone, there's a user guide in your phone with additional 

instructions. Tap   Lumia Help+Tips.
You can also go to www.microsoft.com/mobile/support, where you can find:
•

Troubleshooting information

•

Instant answers for questions you may have

•

Discussions

•

News on apps and downloads

•

Software update information

•

Further details about features and technologies, and the compatibility of devices and 

accessories

Troubleshooting and discussions may not be available in all languages.
For support videos, go to www.youtube.com/lumiasupport.
If you’re new to Lumia, remember to also check out the Get started app.

© 2016 Microsoft Mobile. All rights reserved.

18

Summary of Contents for 650

Page 1: ...User Guide Lumia 650 Issue 1 0 EN US ...

Page 2: ...our phone 30 Accounts 36 Personalize your phone 41 Cortana 48 Accessibility 50 Take a screenshot 51 Extend battery life 52 Save on data roaming costs 54 Write text 55 Clock and calendar 59 Browse your SIM apps 63 Store 64 People messaging 68 Calls 68 Contacts 72 Social networks 76 Messages 77 Email 81 Camera 86 Open your camera quickly 86 Camera basics 86 Advanced photography 88 Photos and videos ...

Page 3: ... Access Office files through OneDrive 113 Use the calculator 113 Phone management connectivity 114 Update your phone software 114 Use a secure VPN connection 115 Wi Fi 115 NFC 116 Bluetooth 118 Memory and storage 120 Copy content between your phone and computer 123 Security 125 Wallet 128 Access codes 129 Troubleshoot connectivity issues 130 If your phone doesn t respond 131 Find your model number...

Page 4: ...S AND OTHER ACCESSORIES Use only batteries chargers and other accessories approved by Microsoft Mobile for use with this device Third party chargers that comply with the applicable USB requirements and that can connect to your device USB connector may be compatible Do not connect incompatible products KEEP YOUR DEVICE DRY Your device is not water resistant Keep it dry GLASS PARTS The device screen...

Page 5: ... privacy policy for each location based service to learn how location information will be used and protected In addition your Cricket phone may be used to access the internet and to download and or purchase goods applications and services from Cricket or elsewhere from third parties Cricket provides tools for you to control access to the Internet and certain Internet content These controls may not...

Page 6: ...isconnect the charger and any other device before removing any covers Avoid touching electronic components while changing any covers Always store and use the device with any covers attached 1 Turn your phone off 2 Put your fingernail in the recess at the bottom edge of the back cover Press the middle of the back cover bend the cover open and remove it Do not use any tools as they may damage the ph...

Page 7: ...wn until you hear a click 5 If you have a memory card slide the card into the memory card slot It is recommended that you use a fast microSD card from a well known manufacturer 6 Line up the battery contacts and put the battery in 2016 Microsoft Mobile All rights reserved 7 ...

Page 8: ...on Remove the SIM and memory card Got a new SIM or memory card Learn how to remove the previous card from your phone 1 Turn your phone off 2 Put your fingernail in the recess at the bottom edge of the back cover Press the middle of the back cover bend the cover open and remove it 2016 Microsoft Mobile All rights reserved 8 ...

Page 9: ...y damage the phone 3 If the battery is in put your fingernail in the recess on its top edge and lift it out 4 To remove the SIM card push the card to unlock it and pull it out from the slot 2016 Microsoft Mobile All rights reserved 9 ...

Page 10: ...ot 6 Line up the battery contacts and put the battery in 7 Press the top edge of the back cover against the top edge of your phone and snap the cover into place Don t press the keys while attaching the cover 2016 Microsoft Mobile All rights reserved 10 ...

Page 11: ...rn the phone on Turn your phone on and start exploring it Press the power key until the phone vibrates Turn the phone off Press and hold the power key and drag the lock screen down 2016 Microsoft Mobile All rights reserved 11 ...

Page 12: ...eys and screen to lock automatically To lock your keys and screen press the power key Unlock the keys and screen Press the power key and drag the lock screen up Tip If you can hide your navigation bar you can also lock your keys and screen by double tapping the bar To turn this feature on swipe down from the top of the screen 2016 Microsoft Mobile All rights reserved 12 ...

Page 13: ...ically Charge your phone Learn how to charge your phone Charge your phone with a USB charger Your battery has been partially charged at the factory but you may need to recharge it before you can turn the phone on for the first time Make sure you use a compatible USB charger to charge your phone The charger may be sold separately 1 Plug a compatible charger into a wall outlet and connect the cable ...

Page 14: ...o start functioning Make sure your computer is turned on First connect the USB cable to the computer then to your phone When the battery is full first disconnect the USB cable from your phone then from the computer The battery can be charged and discharged hundreds of times but it will eventually wear out When the talk and standby times are noticeably shorter than normal replace the battery Change...

Page 15: ...tap the volume bar for media and apps to set the volume you want The maximum volume level is 30 Switch to silent mode Press a volume key on the side of your phone tap on the volume status bar and tap To turn silent mode off on the volume status bar set the volume you want Turning silent mode on does not affect your alarms If you want to rest make sure you don t have any incoming alarms or turn you...

Page 16: ...n from the top of the screen tap All settings Extras Touch and turn Vibrate when I tap the navigation keys on or off Changing the vibration setting for incoming calls doesn t affect the vibration of the keys Connect the headset Enjoy your favorite music or free your hands for other things when in a call The headset may be sold separately Connect the headset to your phone Do not connect to products...

Page 17: ...possible performance Avoid touching the antenna area while the antenna is in use Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation The antenna areas are highlighted 2016 Microsoft Mobile All rights reserved 17 ...

Page 18: ...additional instructions Tap Lumia Help Tips You can also go to www microsoft com mobile support where you can find Troubleshooting information Instant answers for questions you may have Discussions News on apps and downloads Software update information Further details about features and technologies and the compatibility of devices and accessories Troubleshooting and discussions may not be availab...

Page 19: ...Microsoft account and you can use them to sign in You can use the same username and password on your computer and phone 1 Turn your phone on and follow the instructions shown on your phone 2 When asked create a Microsoft account or sign in to an existing one Make sure you remember the credentials for the Microsoft account you added to your phone You need them if you want to reset your phone or cha...

Page 20: ... the power key and drag the lock screen up Update your apps App updates bring important bug fixes and new functionalities To get the best out of your new phone make sure your apps are up to date 1 Tap Store 2 Tap Downloads and updates Tip By default your phone automatically updates the apps when you re connected to Wi Fi 3 Tap Check for updates Update All Turn off automatic updates Tap Store Setti...

Page 21: ...ght Tip To go back to the start screen from any view tap the start key The apps menu is the home to all your apps in neat alphabetical order All the installed apps end up here To look up an app in the apps menu tap the search bar at the top of the screen or tap a letter 2016 Microsoft Mobile All rights reserved 21 ...

Page 22: ... and hold the app and tap Pin to Start Check notifications and change settings quickly Swipe down from the top of the screen In the action center you can quickly see notifications such as your missed calls and unread emails and messages open the camera and access all phone settings 2016 Microsoft Mobile All rights reserved 22 ...

Page 23: ...ions use the options menu In most apps to go to another view swipe left Tip To switch between views you can also tap the tab heading at the top of the screen Find more options in an app Tap or In the options menu you can find additional settings and actions that are not shown as icons 2016 Microsoft Mobile All rights reserved 23 ...

Page 24: ... to open further options Place your finger on an item until the menu opens Tap and hold to drag an item Place your finger on the item for a couple of seconds and slide your finger across the screen Swipe Place your finger on the screen and slide your finger in the direction you want 2016 Microsoft Mobile All rights reserved 24 ...

Page 25: ...oll through a long list or menu Slide your finger quickly in a flicking motion up or down the screen and lift your finger To stop the scrolling tap the screen Zoom in or out Place 2 fingers on an item such as a map photo or web page and slide your fingers apart or together 2016 Microsoft Mobile All rights reserved 25 ...

Page 26: ...bers all the apps and websites you ve visited since the last time your screen was locked To go to the start screen tap the start key The app you were in stays open in the background If your phone has a large screen to bring the action center closer to your thumb tap and hold the start key The screen goes back to the normal view automatically To search the web or for items on your phone tap the sea...

Page 27: ...s using Bluetooth Have your nearest and dearest instantly at your fingertips Use the Transfer my Data app to easily copy your contacts Tip If your old phone is a Lumia or if you have previously backed up your contacts to your Microsoft account to import your contacts from OneDrive just sign in to your account on your phone The contacts are imported automatically Your old phone needs to support Blu...

Page 28: ...o OneDrive Transfer content using OneDrive Use the OneDrive app to upload your Office documents photos and videos to OneDrive No matter if your old phone is a Windows phone an Android phone or an iPhone you can copy your files to your new Lumia To easily upload and manage your content in OneDrive download and install the OneDrive app from Google Play for an Android phone App Store for an iPhone St...

Page 29: ... Suite to transfer your contacts calendar entries music and photos from a Symbian or S40 phone to your Lumia phone Make sure you have the latest Nokia Suite installed on your PC You can download it from www microsoft com mobile nokiasuite You need a Microsoft account to sign in to OneDrive 1 Use a compatible USB cable to connect your Symbian or S40 phone to your PC 2 Open Nokia Suite on your PC 3 ...

Page 30: ...xpand the shortcut view to find more shortcuts in the action center Act quickly on your notifications in the action center For example reply to a text message without opening the Messaging app Check out the new Get started app or use Cortana to find the information you need Get to know your phone Your phone has 2 views the start screen and the apps menu To switch between the views simply swipe lef...

Page 31: ...running on your phone and switch between the apps To see all the apps on your phone on the start screen simply swipe left To return to the start screen swipe right Tip To find an app quickly tap any letter in the apps menu and in the following menu tap the first letter or character for the app you want View switch between and close open apps To view the open apps tap and hold the back key To switc...

Page 32: ...screen and start typing the name of the setting Hide the navigation bar when you don t need it All Lumia phones have 3 keys across the bottom the back start and search key You can hide this navigation bar from the start screen when you don t need it To hide the navigation bar from the start screen when it s not needed swipe up from the bottom of the screen To see the navigation bar again swipe up ...

Page 33: ...ipe down from the top of the screen Tip To see more shortcuts tap Expand In this screen you can See your missed calls and recent unread emails and messages Check any notifications such as available app updates in Store Act quickly on notifications even without opening the app You can for example reply to a text message straight from the action center Open apps Quickly jump to all settings Tap a sh...

Page 34: ...with the instructions and safety requirements given by for example an airline and any applicable laws and regulations Where allowed you can connect to a Wi Fi network to for example browse the internet or turn Bluetooth on in airplane mode 1 Swipe down from the top of the screen and tap All settings Network wireless Airplane mode 2 Switch Status to On Icons shown on your phone The status bar at th...

Page 35: ...on is shared with other devices over Wi Fi Data is transferred over Wi Fi Bluetooth device A Bluetooth device is connected to your phone Battery Battery power level The battery is charging Battery saver mode is turned on Battery power or state of the battery isn t currently known Notifications You have unread notifications such as new messages To check the notifications swipe down from the top of ...

Page 36: ...a single username and password on your computer or phone You can also use the same username and password on your Xbox Bring your phone to life and get connected to all Microsoft services with a Microsoft account With your Microsoft account you can for example Install apps and download content from Store Upload store and share pictures and documents using OneDrive Back up your contacts and other st...

Page 37: ...th a Microsoft account instead Create one 3 Fill in your account details Make sure you remember the credentials for the Microsoft account you added to your phone You need them if you want to reset your phone or change the reset protection settings Reset protection prevents a thief from resetting and reusing your phone if your phone gets stolen 4 Type in your phone number or an alternative email ad...

Page 38: ...Sign in with a Microsoft account instead 2 Sign in with your existing Microsoft account username and password Tip You can also sign in using your existing Microsoft account phone number and password 3 Select how you want to get your one time verification code The verification code is required to confirm your identity Your account and personal information are safe even if someone else finds your pa...

Page 39: ... t need to worry about freeing memory for your favorite or new apps OneDrive is cloud storage for all your documents photos and music so you can access share or restore them if needed You can also set OneDrive to back up your stuff automatically so when you take a photo or record a video it s copied to your cloud album With OneDrive you can access your photos documents music and more from your pho...

Page 40: ...the file you want to download tap and save the file in the folder you want You can easily find your downloaded files in the File Explorer app Share your photos and other stuff between your devices With OneDrive you can easily access your photos documents and other stuff you have uploaded from any of your devices To upload your photos documents or other stuff saved on your phone tablet or computer ...

Page 41: ...rd aspx and follow the instructions Personalize your phone Learn how to personalize the start screen and how to change ringtones Personalize the start screen Make your start screen yours choose your background photo and pin your favorite apps and much more to the start screen With live tiles you can see updates on news weather finance and more immediately on your start screen without opening the a...

Page 42: ...our color scheme background and other settings to all your Windows devices Swipe down from the top of the screen tap All settings Accounts Sync your settings and switch Sync settings to On Then switch Theme to On Move a tile Tap and hold the tile drag and drop it to the new location and tap the screen Resize or unpin a tile To resize tap and hold the tile and tap the arrow icon The tiles can be ei...

Page 43: ...g and drop it on top of the tile or folder you want to group it with To open an app from the folder tap the folder then tap the app you want To change the name of the folder tap and hold the name and type in the name you want To remove a folder unpin the tiles in it Pin an app Swipe left to go to the apps menu tap and hold the app and tap Pin to Start 2016 Microsoft Mobile All rights reserved 43 ...

Page 44: ...rsonalization Lock screen Tap Browse select a photo adjust it to get the best possible fit and tap Tip You can also choose an app to show information on your lock screen or let Bing shuffle photos there Just change the setting for Background to your liking Decide which apps show notifications on the lock screen You can decide which app notifications such as missed calls or new messages you want to...

Page 45: ...on Add a background photo to the glance screen If you ve set a background photo to the lock screen you can set it to appear on your glance screen too Swipe down from the top of the screen tap All settings Extras Glance screen and turn Background photo on Turn night mode on Swipe down from the top of the screen tap All settings Extras Glance screen and change the setting for Night mode to your liki...

Page 46: ...nd swipe up on your own lock screen If you ve set a sign in PIN type it in Go back to the kid s start screen On your own lock screen swipe left and on the kid s lock screen swipe up Turn the kid s start screen off On your own start screen swipe down from the top of the screen tap All settings Accounts Kid s Corner and switch Kid s Corner to Off Personalize your phone tones Change the notification ...

Page 47: ...ve Windows Vista Windows 7 Windows 8 Windows 8 1 or Windows 10 Alternatively you can use OneDrive to transfer files to your phone After the file is in the ringtones folder in your phone the song appears in the ringtones list in Sounds You can use a song as your ringtone if it is not protected with digital rights management DRM and it s smaller than 30 MB The supported formats are WMA MP3 and M4R T...

Page 48: ...n t want your phone to vibrate press a volume key on the side of your phone and tap Vibrate on Cortana Let Cortana make your daily life easier Cortana voice assistant Keep your busy life in check Cortana is your personal assistant on your phone only a word away Cortana is not available in all regions and languages For information on the supported regions and languages go to www microsoft com mobil...

Page 49: ... shown on your phone To later change your settings tap the search key and tap Notebook SETTINGS Install a speech language Depending on your region and Cortana version you may need to download and install the appropriate speech language to use Cortana Swipe down from the top of the screen and tap All settings Time language Speech Tap Add a language and follow the instructions to install the languag...

Page 50: ...rom the top of the screen tap All settings Ease of Access 2 Tap More options and drag the Text scaling slider Turn high contrast on Swipe down from the top of the screen tap All settings Ease of Access High contrast and switch High Contrast to On Magnify the screen Swipe down from the top of the screen tap All settings Ease of Access Magnifier and switch Screen magnifier to On To magnify the scree...

Page 51: ...wn from the top of the screen tap All settings Ease of Access Narrator and switch Narrator to On 2 To hear the names of the items on the screen move your finger on the screen To open an item double tap the item When the screen reader is turned on some touch screen actions such as swipe are disabled Unlock the keys and screen when using the screen reader Press the power key to wake up the screen ta...

Page 52: ...ds Swipe down from the top of the screen tap All settings Personalization Sounds and select which sounds to keep Use wired headphones Use wired headphones rather than the speakerphone Use Battery saver You can set your phone to automatically save power when the battery charge level is low To check the battery status and to turn Battery saver on swipe down from the top of the screen and tap All set...

Page 53: ... background Close the apps you are not using To close most of the apps tap and hold the back key and tap at the top right corner of the apps you want to close Some apps may run in the background unnecessarily Swipe down from the top of the screen tap All settings System Battery saver Battery use Change background app settings and turn the app you want to stop from running in the background off Use...

Page 54: ...on data roaming costs You can cut data roaming costs and save on your phone bills by changing cellular data settings To use the optimal connection method change the Wi Fi cellular data and email download settings Data roaming means using your phone to receive data over networks that your network service provider doesn t own or operate Connecting to the internet when roaming especially when abroad ...

Page 55: ...how often to sync If you have several email accounts change the setting for all your accounts Write text Learn how to write text quickly and efficiently using your phone s keyboard Use the on screen keyboard Writing with the on screen keyboard is easy You can use the keyboard when holding your phone in portrait or landscape mode You can write your messages by tapping the letters or by swiping thro...

Page 56: ...character Tap the numbers and symbols key To see more special character keys tap Some special character keys bring up more symbols To see more symbols tap and hold a symbol or special character Tip To quickly type in a number or special character while holding the numbers and symbol key slide your finger to the character and lift your finger 2016 Microsoft Mobile All rights reserved 56 ...

Page 57: ...er To move the cursor from one character or line to another tap and hold the cursor controller and drag your finger to the direction you want Use keyboard word suggestions Your phone suggests words as you write to help you write quickly and more accurately Word suggestions may not be available in all languages When you start writing a word your phone suggests possible words When the word you want ...

Page 58: ...yboard and switch between the languages when writing 1 Swipe down from the top of the screen and tap All settings Time language Keyboard Add keyboards 2 Select the languages you want to write in and tap Tip To remove a pre installed keyboard tap and hold the language you don t want to use and tap remove Tip To add a language to your phone swipe down from the top of the screen and tap All settings ...

Page 59: ...ck and how to keep your appointments tasks and schedules up to date Set an alarm You can use your phone as an alarm clock and even set your favorite song as your alarm tone 1 Tap Alarms Clock 2 Set the time and tap 3 Fill in the other alarm details and tap 2016 Microsoft Mobile All rights reserved 59 ...

Page 60: ...t want to get up just yet when the alarm sounds tap Snooze Before snoozing you can change the snooze time Turn an alarm off Tap Alarms Clock and switch the alarm to Off Delete an alarm Tap the alarm and delete Update the time and date manually If you don t want your phone to update the time and date automatically you can also set them manually 1 Swipe down from the top of the screen and tap All se...

Page 61: ...line Use the countdown timer No more overcooking use the countdown timer to measure your cooking times 1 Tap Alarms Clock Timer 2 Set the duration and tap 3 To start the countdown tap Tip To pause tap To start the countdown again tap See the timer in full screen Tap To go back to the normal view tap Use the stopwatch Use the stopwatch to see how you improve on the running track 1 Tap Alarms Clock ...

Page 62: ...se Example You can create an event to a calendar you are sharing with other people such as your work calendar so they know when you are busy Change your status for an event When creating an event tap and select the status you want Create a private appointment When creating an event tap Private The event does not show in shared calendars Delete an appointment Tap Outlook Calendar and tap the event ...

Page 63: ... the week number menu and tap the option you need Switch between calendar types If you have friends and colleagues around the world you may want to know when they celebrate their traditional holidays or what their date is today Just switch between different calendar types 1 Tap Outlook Calendar Settings Calendar Settings 2 Tap the Enable checkbox 3 Tap and the language and the calendar you want Th...

Page 64: ...re recommendations with your friends The availability of Store and the selection of items available for download depend on your region To download from Store you need to be signed in to your Microsoft account on your phone When you re signed in you are offered content compatible with your phone Many items are free of charge but some you need to pay for with your credit card or on your phone bill T...

Page 65: ...phone 1 Tap Store 2 Tap an item to view its details 3 If the item has a price tap the price If the item offers a free trial tap Free trial to try the item for free for a limited time If the item is free tap Free The availability of payment methods depends on your country of residence and your network service provider 4 If you re not signed in to your Microsoft account sign in now 5 Follow the inst...

Page 66: ...ownloads and updates Check for updates To install available updates tap Update All Write a review for an app Share your opinion on an app with other Store users rate and review the app You can post one review per app that you download 1 In the apps menu tap and hold the app and tap Rate and review 2 Rate the app and write your review Tip You can rate and review your other items in the same way Rec...

Page 67: ... Check that the time and date are set correctly 2016 Microsoft Mobile All rights reserved 67 ...

Page 68: ...d The character may not work in all regions In this case enter the international access code directly Search your call history To search for a call record tap History and type in the contact s name or phone number Remove a call record To remove a call record tap History tap and hold the call record and tap Delete Copy and paste a phone number On the start screen tap People and a contact Tap and ho...

Page 69: ...peed dial tap and the contact you want to add 3 To call a contact you have added to 1 touch dial in the Speed dial view tap the contact Call the last dialed number Call your friend again if you forgot to say something In the call history view you can see information about the calls you have made and received 1 Tap History 2 Tap the name or phone number Use your voice to make a call You can use you...

Page 70: ... you can also forward these calls to your voice mail and listen to them later For availability of this feature contact your network service provider Swipe down from the top of the screen tap All settings System Phone and type in the voice mail number given by your service provider if needed Depending on your phone you may either forward all your calls to your voice mail or make the choice separate...

Page 71: ...dy in one Call waiting helps you answer or hold one of the calls Hold the first call and answer the new call Tap Answer End the first call and answer the new call Tap End call answer Ignore the new call Tap Ignore Hold one call and make another Tap Hold Add call and call the person you want Switch between calls Tap Tap to swap Turn call waiting off Swipe down from the top of the screen tap All set...

Page 72: ...he way you like by filtering it by account or hiding the contacts without phone numbers Check out What s New to see your friends social network status updates conveniently in one place Contact groups make it easy to see the status updates from only the people you want You can also send emails or messages to all of them at once Add or delete a contact Keep your friends with you Save their phone num...

Page 73: ...contacts without phone numbers to On Save a number from a received call When you ve received a call you can easily save the number if it s not yet saved in your contacts You can save the number in a new or existing contacts list entry 1 Tap History 2 Tap next to a phone number and tap 3 Tap edit the details select the account you want to save the contact to and tap Save a number from a received me...

Page 74: ... Data app to easily copy your contacts Tip If your old phone is a Lumia or if you have previously backed up your contacts to your Microsoft account to import your contacts from OneDrive just sign in to your account on your phone The contacts are imported automatically Your old phone needs to support Bluetooth The contacts on your old phone need to be stored in the phone memory not on the SIM 1 On ...

Page 75: ...ample you can add family members to the same group and reach them quickly with the same message 1 Tap People GROUPS 2 Write a name for the group and tap 3 Tap Add Member and a contact To add another contact tap Add Member again Tip To quickly add multiple contacts to the group tap and the checkboxes next to contacts names 4 Tap Add a new group contact Tap People GROUPS Tap the group and tap Add Me...

Page 76: ...t the contacts in the account are automatically imported To choose which accounts show up in your contacts list on the start screen tap People Settings filter contact list See your friends status updates After you set up your social networking services such as Twitter on your phone you can follow your friends status updates in the People app Tap People What s New Comment on a friend s status updat...

Page 77: ...p the message box and write your message Tip To add a smiley tap 4 To add an attachment such as a photo tap and select the attachment type and the attachment 5 To send the message tap If you re unable to send a multimedia message check the following Your mobile subscription supports multimedia messages Your data connection is turned on Swipe down from the top of the screen tap All settings Network...

Page 78: ...messages Your data connection is turned on Swipe down from the top of the screen tap All settings Network wireless Cellular SIM and switch Data connection to On You can send text messages that are longer than the character limit for a single message Longer messages are sent as two or more messages Your service provider may charge accordingly Characters with accents other marks or some language opt...

Page 79: ... and send your message Tip To create a group in GROUPS tap Chat using Skype You can use your phone to send Skype to Skype instant messages You need a Microsoft account to send messages using Skype 1 Tap Messaging 2 Switch Send on to Skype 3 To add a recipient from your Skype contacts list tap or start writing a name Skype contacts connected with your Microsoft account sync automatically with your ...

Page 80: ...iting a message tap voice note 3 Record your message and tap 4 Tap Troubleshoot messaging issues If you can t send a multimedia message MMS Restart your phone with the SIM card inserted and retry sending a multimedia message your phone loads the settings from the SIM card Send a multimedia message to your own phone number This way you can test if you re able to send and receive multimedia messages...

Page 81: ...nt To set up email in your phone you must be connected to the internet If you are signed in to your Microsoft account the Outlook mailbox associated with it is added automatically 1 Tap Outlook Mail 2 Tap Get started Add account 3 Choose your account type and sign in 4 When you are done adding all the accounts you want tap Ready to go Tip Depending on your email account you can also sync other ite...

Page 82: ...t content between your phone and a Microsoft Exchange server Exchange can be set up only if your company has a Microsoft Exchange server In addition your company IT administrator must have activated Microsoft Exchange for your account Before starting the setup make sure you have the following A corporate email address Your Exchange server name contact your company IT department Your network domain...

Page 83: ...nbox tap 3 To add a recipient from your contacts list start writing a name You can also write the address Tip To remove a recipient tap the name and Remove 4 Write the subject and your email Tip Your phone can help you write your email faster While writing your phone suggests possible next words to complete your sentence To add a word tap a suggestion To browse the list swipe over the suggestions ...

Page 84: ...ncludes the email and tap the email A conversation with unread email is marked in a different color Save an attachment With the email open tap the attachment such as a photo and it is downloaded to your phone Tap and hold the attachment and tap Save Not all file formats can be saved Copy a link With the email open tap and hold the web link and tap copy link Reply to mail If you receive a mail that...

Page 85: ...ou selected are deleted Depending on your email account the email may be deleted from your email server too Delete one email Open the email and tap Send automatic replies If you are on vacation or otherwise out of the office you can send automatic replies to the emails that arrive during your absence 1 Tap Outlook Mail Settings options 2 Switch Send automatic replies to On and write your reply 201...

Page 86: ...photo or recording a video is quick and easy as is sharing it with your friends Take a photo Shoot sharp and vibrant photos capture the best moments in your photo album 1 Tap Camera Tip To open the camera with Cortana tap the search key tap say Open camera and follow the instructions Cortana is not available in all regions and languages For information on the supported regions and languages go to ...

Page 87: ...und thumbnail at the corner of the screen The video is saved in Photos Take a selfie To take a selfie easily use the front camera of your phone 1 Tap Camera 2 Look into the front camera and frame your selfie on the screen 3 Tap Take photos that seem alive Living Images capture a brief moment of video with every photo you take so they seem alive when you browse them in Photos 1 Tap Camera Settings ...

Page 88: ...se who view the photo or video You can turn off geotagging in the phone settings Share your photos and videos You can share your photos and videos quickly and easily for your friends and family to see 1 Take a photo or record a video 2 On the start screen tap Photos and browse to your photo or video 3 Tap the photo or video and select how you want to share and follow the instructions Tip To share ...

Page 89: ...xposure value steps are tap Exposure range 4 Tap The photos you take from now on are taken in bracketing mode 5 To take the photos tap The camera takes the selected number of photos which are saved separately in Photos Turn bracketing mode off Tap Camera Bracketing Record high definition videos When you want to keep your memories of the important events in your life crystal clear remember to recor...

Page 90: ...y or move your photos and videos to the computer If your computer is a Mac install the Lumia Photo Transfer for Mac app from www microsoft com en us mobile support product nokia photo transfer for mac 1 Connect your phone to a compatible computer with a compatible USB cable 2 On your computer open a file manager such as Windows Explorer or Finder and browse to your phone Tip Your phone is shown un...

Page 91: ...ve Studio may not be available for all phone models Reframe your photo Tap Lumia Creative Studio and the photo you want to edit tap and select the new aspect ratio or rotate your photo Apply a filter Tap Lumia Creative Studio and the photo you want to edit tap and select a filter Enhance your photo Tap Lumia Creative Studio and the photo you want to edit tap select the type of enhancement and drag...

Page 92: ... want Find a location Maps helps you find specific locations and businesses 1 Tap Maps 2 Write search words such as a street address or place name in the search bar 3 Select an item from the list of proposed matches as you write or tap on the keyboard to search The location is shown on the map If no search results are found make sure the spelling of your search words is correct Add a location to y...

Page 93: ...rrent location as the start point tap and next to the route you want to take there may be several options tap Go To close the navigation view tap Exit Get walking directions After creating your route tap Tip You can also listen to voice guided turn by turn directions so you don t have to look at the phone screen all the time Next to the route tap Go Get directions for public transportation Tap and...

Page 94: ...example your location surroundings and third party sources and may be limited Location information may not be available for example inside buildings or underground For privacy information related to positioning methods see the Microsoft Privacy Statement The Assisted GPS A GPS network service and other similar enhancements to GPS and GLONASS retrieve location info using the cellular network and as...

Page 95: ...On 3 Select the connection you want to use Use a cellular data connection Swipe down from the top of the screen tap All settings Network wireless Cellular SIM and switch Data connection to On Use a cellular data connection when roaming Swipe down from the top of the screen and tap All settings Network wireless Cellular SIM Then switch Data roaming options to roam Connecting to the internet when ro...

Page 96: ...for data transfer to save on data costs use a Wi Fi network to connect to the internet 1 Tap Microsoft Edge 2 Tap the address bar 3 Write a web address Tip To quickly write a web address suffix such as org tap and hold the suffix key on the keyboard and tap the suffix you want 4 Tap Tip To search the internet write a search word in the address bar and tap Zoom in or out Place 2 fingers on the scre...

Page 97: ...ference Switch to the reading view Tap on the address bar To set the font size for the reading view tap Settings Reading view font size Add a website to your favorites If you visit the same websites all the time add them to your favorites so you can access them quickly 1 Tap Microsoft Edge 2 Go to a website 3 Tap add to favorites 4 Edit the name if you want to and tap ADD Tip You can also pin your...

Page 98: ...ta such as your browsing history and temporary internet files Tap Microsoft Edge Settings Choose what to clear and select the data you want to clear A cache is a memory location that is used to store data temporarily If you have or have tried to access confidential information or a secure service requiring passwords clear the cache after each use Delete an individual item in your browsing history ...

Page 99: ...wireless Cellular SIM and check that Data connection is switched to On Check your Wi Fi connection Swipe down from the top of the screen tap and hold Wi Fi and check that Wi Fi networking is switched to On and you are connected to a network Check that battery saver mode is not turned on Swipe down from the top of the screen and tap All settings System Battery saver If you are abroad check that you...

Page 100: ...r rewind Drag the slider left or right Tip To subscribe and listen to podcasts in the apps menu tap Podcasts The service may not be available in all countries and regions Subscribe to Groove Music Pass Go to www microsoft com store music groove music pass With Groove Music Pass you can download and play an unlimited amount of songs and sync them with your phone stream music on your phone PC or Xbo...

Page 101: ...creen it is cropped to fit the screen Hide the navigation bar during playback If it s possible to hide the navigation bar in your phone to hide it and make the video wider tap To show the navigation bar again tap Loop your video Tap Watch more movies You can also buy or rent movies and television shows directly from your phone Tap Store Movies TV and browse for what you feel like watching You can ...

Page 102: ...creen and tap All settings Devices NFC 2 Switch Tap to share to On Before using NFC make sure the screen and keys are unlocked 3 Touch the NFC area of the speaker with the NFC area of your phone The speaker connects to your phone automatically Tip You can also connect using Bluetooth Swipe down from the top of the screen tap and hold switch Status to On and pair your phone with the speaker 2016 Mi...

Page 103: ...he next or previous station Swipe left or right on the frequency bar Listen to the radio through the speakerphone Tap switch to speaker The headset must still be connected to your phone Close the FM radio app Tap to stop playback Tap the back key to close the app Save a radio station Save your favorite radio stations so you can easily listen to them later 1 Tap FM Radio 2 To save the station that ...

Page 104: ...ndows Phone app Windows 8 and Windows 8 1 install the app automatically when you connect your phone to your computer For more information go to support microsoft com Tip If your computer s operating system is Mac you can use the Lumia Photo Transfer for Mac app to transfer your photos and videos For more information go to www microsoft com en us mobile support product nokia photo transfer for mac ...

Page 105: ...r kid s phone is running Windows Phone 8 1 or Windows 10 Mobile you can use the My Family website to manage game and app downloads and settings To set up My Family go to account microsoft com family sign in to your Microsoft account and add your kid s account to My Family by sending an invitation to their email address When your kid has accepted the invitation you can change the settings for your ...

Page 106: ...ates making gaming on your phone a truly social experience On the start screen swipe left to the apps menu and tap the game Get more games Tap Store Games Resume playing a game When you return to a game there may be a resume icon in the game itself If not tap the screen Get social with the Xbox app Tap Xbox In the Xbox app you can share your gaming experiences with friends You can also check what ...

Page 107: ...ifestyle apps and services Keep up to date with what s going on in the world with a glance at your phone Keep an eye on the stock market Find out what s happening in the stock market with the Money app 1 Tap Money 2 To see the current stock exchange rates tap Markets Follow your favorite stocks Tap Watchlist and search for what you want to follow Check the exchange rate between different currencie...

Page 108: ...nd cloud maps tap Some apps and services may not be available in all countries or regions or have content in your language Follow your favorite sports Catch up with the latest sports news and results while on the go 1 Tap Sports 2 Tap and a category 3 To find other categories tap More Sports Tip To easily follow your favorite sport or team add it to your favorites Tap My Favourites and search for ...

Page 109: ... Your phone now collects data about the places you visit and the routes you take Some apps and services may not be available in all countries or regions or have content in your language 2016 Microsoft Mobile All rights reserved 109 ...

Page 110: ...to do it You can find your files on OneDrive Tip If you want to save the document on your phone tap Save choose the location for the file tap write a name for the file and tap Create a new document Tap Word New Search for text in a document With the file open tap at the top of the screen and write your search word To go to the next or previous match in the document tap or For advanced search optio...

Page 111: ...w Add a row or column With the file open tap the row or column header and Insert Tip To move a row or column tap and hold the row or column header and drag it to the new location You can also cut copy clear delete or hide rows and columns Tap the header and the option you want Add a comment to a cell With the file open tap Review Comment write your comment and tap Done Tip To show all the comments...

Page 112: ...p To cut copy paste duplicate delete or hide the slide you re on tap the highlighted thumbnail and select what you want to do with it Add notes to a slide Tap View your presentation as a slide show To start a slide show with the file open tap For more slide show options tap Slide show To stop the slide show tap the top of the screen and Tip To point out specific parts of your slide tap and hold th...

Page 113: ... note To add an attachment tap and browse to the file Access Office files through OneDrive All the Office files you work on are stored in the OneDrive cloud storage so you can continue working on them on any device connected to your Microsoft account You can open any Office document from the OneDrive app You need a Microsoft account to use OneDrive Tap OneDrive Documents and the document you want ...

Page 114: ... to make emergency calls until the installation is completed and the device is restarted By default your phone automatically downloads available updates whenever the data connection settings allow it When your phone notifies you that an update is available just follow the instructions shown on your phone If your phone is short on memory you may need to move your apps photos and other stuff to the ...

Page 115: ...profile and Remove Wi Fi Find out more about using the Wi Fi connection Connect to Wi Fi Connecting to a Wi Fi network is a handy way of accessing the internet When out and about you can connect to Wi Fi networks in public places such as a library or internet café 1 Swipe down from the top of the screen and tap and hold Wi Fi 2 Switch Wi Fi networking to On 3 Select the connection you want to use ...

Page 116: ...munication NFC makes connecting easy and fun Get started with NFC Turn the NFC features on in your phone and start tapping to share stuff or connect to devices With NFC you can Connect to compatible Bluetooth accessories that support NFC such as a headset or a wireless speakerphone Send things such as your own photos to your friend s phone PC or tablet running Windows 8 or later Tap tags to get mo...

Page 117: ...a of the accessory again For more info see the accessory s user guide Read NFC tags NFC tags can contain info such as a web address a phone number or a business card The info you want is just a tap away Tap a tag with the NFC area of your phone Pay with your phone Forgot your wallet or purse at home Not a problem you can pay with your phone or use it as a ticket if supported by your network servic...

Page 118: ...t need to be in direct line of sight Bluetooth devices must however be within 10 meters 33 feet of each other although the connection may be subject to interference from obstructions such as walls or from other electronic devices Paired devices can connect to your phone when Bluetooth is turned on Other devices can detect your phone only if the Bluetooth settings view is open Do not pair with or a...

Page 119: ... and hold 2 Switch Status to On 3 Tap select the content you want to send and tap Bluetooth For example in the Photos app tap select a photo and tap Bluetooth 4 Tap the device to connect to You can see the Bluetooth devices within range 5 If the other device needs a passcode type in the passcode The passcode which you can make up must be typed in on both devices The passcode in some devices is fix...

Page 120: ... phone Accidents can happen so set your phone to back up your settings such as your start screen layout and other stuff to your Microsoft account You need a Microsoft account to back up your phone When you have set up your Microsoft account your contacts and calendar events are backed up automatically and kept in sync with your Microsoft account You can also set your phone to automatically back up...

Page 121: ...ce select the music file you want to upload and tap Restore backed up data You can restore your backed up data after resetting or updating your phone software or when setting up a new phone Sign in to your Microsoft account and follow the instructions shown on your phone To reset your phone swipe down from the top of the screen and tap All settings System About Reset your phone Resetting restores ...

Page 122: ...ly asked questions The memory card is sold separately Select where you want to store your new apps 1 Tap Storage 2 Under New apps will save to choose if you want to store your new apps to your phone memory or memory card Move apps to the memory card Tap Storage This Device Apps games tap the app you want to move and tap Move You can later move the apps back to your phone from the memory card The t...

Page 123: ...vious folder tap the folder you want on the file path at the top of the screen Create a new folder Tap and write a name Move or copy a file or folder to another location Tap and hold the file or folder you want and select what you want to do with it Tip To move or copy several files or folders at once tap select the files or folders you want and tap to move or to copy them Share a file or folder T...

Page 124: ...our computer to the phone Make sure you put the files in the right folders on your phone or you may not be able to see them You can t copy text messages or contacts to your computer but you can sync them with your Microsoft account Tip If your computer s operating system is Windows 7 Windows 8 or Windows 8 1 you can also use the Windows Phone app for desktop Windows 8 and Windows 8 1 install the a...

Page 125: ...Require sign in set the length of time after which the locked phone requires a sign in PIN to unlock it Keep the sign in PIN secret and in a safe place separate from your phone Make sure you have a Microsoft account on your phone if you have an account and you forget the sign in PIN you can reset your PIN at account microsoft com using the Find My Phone option If you forget the sign in PIN and can...

Page 126: ...from the top of the screen and tap Camera Change how incoming calls are notified Press the power key then press a volume key on the side of your phone and tap the volume bar at the top of the screen Turn Bluetooth off Press the power key swipe down from the top of the screen and tap Bluetooth If the Bluetooth icon is not visible tap Expand Turn the flashlight on Press the power key swipe down from...

Page 127: ...ke sure you have a Microsoft account set up on your phone If you added a Microsoft account and selected the recommended settings while setting up your phone Reset Protection is on by default If you add a Microsoft account to your phone later Reset Protection is off Reset Protection prevents a thief from resetting and reusing your phone if your phone gets stolen To turn Reset Protection on swipe do...

Page 128: ...reen and tap All settings Accounts Apps Corner Go to your own start screen In Apps Corner press and hold the power key and swipe right Manage your advertising ID To give you more relevant advertising your phone allows apps to access an advertising ID on your phone You can control if you want the apps to access the ID or not 1 Swipe down from the top of the screen and tap All settings Privacy Adver...

Page 129: ...ll as the payment or ticketing app after repair of your device Access codes Learn what the different codes on your phone are for SIM PIN code 4 8 digits This protects your SIM card against unauthorized use or is required to access some features You can set your phone to ask for the SIM PIN code when you turn it on If you forget the code or it isn t supplied with your card contact your network serv...

Page 130: ...etwork wireless Cellular SIM and check that Data connection is switched to On Check your Wi Fi connection Swipe down from the top of the screen tap and hold Wi Fi and check that Wi Fi networking is switched to On and you are connected to a network Check that battery saver mode is not turned on Swipe down from the top of the screen and tap All settings System Battery saver If you are abroad check t...

Page 131: ... ve purchased and downloaded Swipe down from the top of the screen and tap All settings System About Reset your phone If your issue remains unsolved contact your network service provider or the manufacturer for repair options Before sending your phone for repair always back up your data as all personal data in your phone may be deleted Tip If you need to identify your phone to view the unique IMEI...

Page 132: ...ssages or use cellular data connections To make sure your device works seamlessly when full 4G LTE service is not available it is recommended that you change the highest connection speed from 4G to 3G To do this swipe left on the start screen and tap Settings Network wireless Cellular SIM Select the SIM and tap SIM settings Switch Highest connection speed to 3G For more information contact your ne...

Page 133: ...tteries and packaging materials to dedicated collection points This way you help prevent uncontrolled garbage disposal and promote the recycling of materials Electrical and electronic products contain a lot of valuable materials including metals such as copper aluminum steel and magnesium and precious metals such as gold silver and palladium All materials of the device can be recovered as material...

Page 134: ... battery leaks do not let liquid touch skin or eyes If this happens immediately flush the affected areas with water or seek medical help Do not modify attempt to insert foreign objects into the battery or immerse or expose it to water or other liquids Batteries may explode if damaged Use the battery and charger for their intended purposes only Improper use or use of unapproved or incompatible batt...

Page 135: ...harmful content Your device may be exposed to viruses and other harmful content Take the following precautions Be cautious when opening messages They may contain malicious software or otherwise be harmful to your device or computer Be cautious when accepting connectivity requests browsing the internet or downloading content Do not accept Bluetooth connections from sources you do not trust Only ins...

Page 136: ...onments such as near gas station pumps Sparks may cause an explosion or fire resulting in injury or death Note restrictions in areas with fuel chemical plants or where blasting operations are in progress Areas with a potentially explosive environment may not be clearly marked These usually are areas where you are advised to turn your engine off below deck on boats chemical transfer or storage faci...

Page 137: ... FCC notice This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For more information go to transition fcc gov oet rfsafety rf faqs html Any changes or modifications not expressly approv...

Page 138: ...Portions 2016 Cricket Wireless LLC All rights reserved Cricket and the Cricket logo are registered trademarks under license to Cricket Wireless LLC 2016 Microsoft Mobile All rights reserved 138 ...

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