Nokia 500s, Installation Manual

Page: 93 / 136

General Troubleshooting Information
Nokia 500s Installation Guide 93
Problem Entered wrong password.
Solution
Obtain a valid password or set the password to a default value.
Note
You must have local serial access to your appliance console to perform
this procedure. With a keyboard and monitor directly connected to the
appliance, the boot: prompt does not appear, and you cannot perform this
procedure.
To reset the admin password to a default value
1.
Boot up the appliance in single-user mode by restarting or power cycling
the appliance.
When the boot: prompt appears, enter
-s
before the appliance goes into
multiuser mode; you have about 10 seconds to do this.
2. After the appliance boots up, the following text appears:
Enter pathname of shell or RETURN for sh:
Press Enter.
3.
Type
/etc/overpw
at the pound-sign (
#)
prompt.
When the response asks if you want to continue, type
y
.
4.
The admin password defaults to no password for admin.
Continue to boot to multiuser mode.
5.
Enter the following command to reset the password from the command
line by using a blank password:
dbpasswd admin newpassword ""
The two double quotation marks at the end of the command properly
indicate a blank password.