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T-Mobile High-Speed Internet Gateway Operator
Manual
ChapterTitleVariable
Issue: DRAFT
Nokia 3TG-01275-AAAA-TCZZA
49
“No messages” appear when there are no SMS messages.
5.6.6
Alerts
The T-Mobile High-Speed Internet Gateway has two types of information:
•
Notifications: Appears on the LCD at any time during operation (See Section
•
Alerts: Alarm information that is displayed on the Alerts LCD screen.
Swipe the LCD screen five times to view the alerts. The Alerts screen shows the type
and number of alerts. The types of alerts include:
•
Critical (CRI)
•
Major (MAJ)
•
Minor (MIN)
•
Warning (WARN)
•
NO ALERTS
The number of alerts is indicated by the number in parenthesizes beside the type of
alert.
Tap the LCD once to see the description of the alert. Table
describes the actions
you may take for each type of alert.
Table 5
Troubleshooting alerts
Alarm
Severity
Action
NO ALERTS
Do nothing
WARN (#)
See Table
for the action to clear the notification(s).
SIMBlock
Warning
Call operator to recover service.
InternalBatteryInUse
Warning
Plug DC cable or UPS cable to device to draw power from DC or UPS.
InternalBatteryLowPower
Warning
Low power of internal battery. Plug DC cable or UPS cable to device to draw
power from DC or UPS and charge the internal battery.
UPSBatteryLowPower
Warning
Lower power of UPS battery. Plug AC cable or UPS to draw power from AC and
charge the UPS.
UPSBatteryMissing
Warning
UPS battery is missing. Install UPS battery. See Section
for the procedure.
UPSBatteryReplacementRequired
Warning
Replace UPS battery with new one. See Section
for the procedure.
ModemChipDown
Warning
Reset or power cycle the device.
ApplicationProcessExit
Warning
Reset or power cycle the device.
ApplicationHeartBeatFailure
Warning
Do nothing. Recovered by the device automatically.
CPUOverload
Warning
Reset or power cycle the device.
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