13
The adapter is specifically designed for this frame, use of an alternative model might
cause problems, both for frames with re-chargeable batteries, and standard frames.
In case of loss or failure of the adapter, please contact our service department via
www.nix-digital.com
telling us the model of frame, where and when purchased,
your address and we will send you a new adapter.
For USA, Canada and Europe this is a free service. For other areas we will let you
know in advance if there will be a postage charge.
Cleaning your Digital Photo Frame
▪ Before cleaning your Digital Photo Frame, make sure it is turned off.
▪ Never spray or pour liquid directly onto the screen or plastic casing.
▪ To clean the screen, wipe the screen with a clean, soft, lint-free cloth. This removes dust
and other particles. If it is still not clean, apply a small amount of non-ammonia, non-alcohol
based, mildly non-abrasive detergent on a clean, soft, lint-free cloth to clean the surface.
Disclaimer: We do not recommend the use of any ammonia or alcohol-based cleaners on the
screen or plastic casing. Some chemical cleaners have been reported to damage the screen or
display case. The manufacturer will not be liable for any damage resulting from the use of any
ammonia or alcohol-based cleaners.
Frequently Asked Questions and Troubleshooting
▪ Take care when inserting and removing memory cards, USB flash drives and cables. The
copper connectors inside the frame that connect to your memory card and USB flash drive are
by their nature, delicate. Repeated rough use will almost certainly cause wear on the delicate
copper connectors. Also note that the memory card slots are in turn, directly mounted on the
Digital Photo Frame’s main circuit board. Do not push too hard when inserting memory devices
as this can eventually damage the internal circuit board.
▪ In the event the USB Flash Drive becomes unreadable or it is not functioning correctly, you
can restore it by reformatting. Under ‘file system’ you need to select ‘FAT 32’. This will
however, delete any files you have stored on the device.
Q: Why will my Digital Photo Frame not turn on?
A: This frame has a physical ON/OFF switch at the back. Make sure it is switched to the ON
position. If you suspect the power adapter might be faulty, contact us and we will send you a
new one.
Be sure to provide the model of frame you have and your address.
