NIX Labs NIX4, User Manual

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NIX4 and NIX6 User’s Guide
NIX4 and NIX6 User’s Guide 17
Cannot connect
via USB
Unplug clock, wait a few seconds, and re-connect,
making sure USB connector is firmly attached. Ensure
the USB cable is working by trying in another device
such as a mobile phone or camera. Do not use charge-
only USB cables.
Replacement cables can be
ordered from NIXlabs.
LEDs Change
Colour
Randomly
Use Web App to check if the hourly or random-minute
LED changer is enabled. The Web App also allows
setting of the LEDs to different colours depending on
whether the Time, Date or Temperature screen is
being shown.
Adjust settings as desired Using the
Web App .
Other
unexpected
behaviour
Unplug clock, wait a few seconds, and re-connect.
If the problem occurs frequently,
take note of what seems to trigger
the fault, and contact NIXlabs for
support.
Perform a firmware upgrade by selecting “Firmware
Update” from the “More Options” icon in
the Web
App. Refer to Using the Web App .
Unplug clock and force a reset by pressing the red
button under the clock with a bent paperclip. This will
clear the time and settings.
12. Firmware Upgrade
Your NIXlabs clock can be upgraded to the latest firmware version in less than one minute using the online Web
App. Click the gear icon and select Firmware Update from the menu. From here you can see the changes and new
features in the latest version, and start the upgrade if desired. The display will turn off during the upgrade and a
single LED will be lit to show the status
– this is referred to as Bootloader Mode (refer to below table). The time/date
and all of your settings are preserved during the update, which usually takes 30 seconds.
LED Colour Meaning
Red Device is in bootloader mode, but no PC is connected
Yellow Device is in bootloader mode and connected to the PC
Purple Firmware download in progress
Green Upgrade completed (see note below)
Note : during a successful firmware upgrade, the green LED will flash only very briefly. If the green LED stays lit, but
the tubes do not glow, then the firmware upgrade was corrupted. In this case, follow the steps below to manually
enter the bootloader and try the firmware upgrade again.
If the firmware has become corrupt or behaviour is erratic, you can manually enter the bootloader and still connect
to the Web App to do a firmware upgrade. To do this, unplug the clock then hold down all three buttons whilst
plugging back in. A single LED should now be shown according to the table above. To exit the bootloader mode,
simply disconnect then reconnect the USB cable.