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UK
De-scaling
In hard water areas limescale can build up within the appliance after prolonged use. For best taste and
extended appliance life, de-scale it regularly. Nisbets Essentials recommend de-scaling your unit every 3
months or more frequently in hard water areas.
To de-scale the appliance:
1. Turn off and disconnect the appliance from the power
supply.
2. Remove the cleanser inlet cap. Then pour a solution of
de-scaler and water into the appliance via the inlet.
Cleanser inlet cap
Note: Always use a suitable de-scaler and follow the manufacturer’s instructions on the length of time
required to soak, water temperature and on how to dispose of the solution safely.
3. Drain the solution and discard safely.
4.
Re-start the appliance and let it run 2 or 3 boiling cycles to flush out the system and remove any de-scaler
residue. Empty the appliance afterwards.
5. The appliance is now ready for use.
IMPORTANT: Failure to de-scale or maintain will invalidate your guarantee.
Troubleshooting
If your Nisbets Essentials appliance develops a fault, please check the following table before making a call to
the Helpline.
Fault
Probable Cause
Solution
The unit is not
working
The unit is not switched on
Check the unit is plugged in correctly and switched on
Plug and lead are damaged
Call Nisbets Essentials agent or qualified Technician
Fuse in the plug has blown
Replace the plug fuse
Power supply
Check power supply
Internal wiring fault
Call Nisbets Essentials agent or qualified technician
“ELL” on Display
It is normal in case of the first time filling
Water shortage
Check water supply is normal and water inlet hose is
not blocked. If problem persists, call Nisbets Essentials
agent or qualified technician
“Er1” on Display
Water supply
Check water supply is normal and water inlet hose is
not blocked. If problem persists, call Nisbets Essentials
agent or qualified technician
“Er2” on Display
Heating element is faulty
Call Nisbets Essentials agent or qualified technician
“Erd” on Display
Thermoprobe for the water
readiness is faulty
Call Nisbets Essentials agent or qualified technician
“ErH” on Display
Thermoprobe for the water
heating is faulty
Call Nisbets Essentials agent or qualified technician
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