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IMPORTANT INFORMATION FOR PARENTS

Parental Controls

Nintendo Switch offers a variety of exciting features. However, as a parent, you might want to restrict 

certain things which you deem unsuitable for children. We have prepared special steps to enable 

you to make Nintendo Switch safe for your family.

Nintendo Switch Parental Controls are available on the console itself and can also be controlled by 

an app on your smart device. During the initial setup of your console, you can select how you would 

like to set Parental Controls. Follow the on-screen instructions to finish setting Parental Controls.

On the console itself, you can use a PIN to set and change your desired Parental Controls settings. 

Your PIN can also be used to temporarily disable Parental Controls if you should wish to do so.

You can also change your settings at any time – even when you are away from home – using the 

 dedicated app.

Purchase Restrictions in Nintendo eShop

In order to restrict Nintendo eShop purchases, you must associate your child’s Nintendo Account with 

your Nintendo Account. Access your Nintendo Account on a smart device or PC to create an account 

for your child or associate an existing account with yours and set restrictions as you deem appropriate 

in the Nintendo Account settings.

https://accounts.nintendo.com

Using the Joy-Con Controllers (not applicable to Nintendo Switch Lite) 

Charge and pair controllers before using them for the first time. You can charge and pair controllers by 

 attaching them directly to the console or using the Joy-Con charging grip (HAC-012) (sold separately). 

 

To charge the controllers fully when they are attached to the console, ensure that the console is charging 

at the same time.

When playing with a Joy-Con detached from the console, make sure to use a Joy-Con strap accessory. 

To attach a Joy-Con strap accessory, match the + or – Button on the controller 

 

with the same symbol on the accessory. Slide the Joy-Con strap accessory 

onto the controller and lock it  using the slide lock. Then, put on and tighten 

the wrist strap. Hold the controller securely and do not let go of it. Allow 

 adequate room around you during gameplay. When you are done playing, 

 release the slide lock before detaching the accessory from the Joy-Con.

When attaching a Joy-Con to the console or attaching a Joy-Con strap 

 accessory, make sure that you orientate the Joy-Con  correctly and slide it 

 

into place until you hear a clicking sound. When detaching a Joy-Con from the console 

 

or another device, make sure that you hold the button on the back and slide upwards. 

Activating and Deactivating Wireless Internet Connection

To activate wireless internet connection, go to INTERNET in   (System Settings) on the HOME Menu

 and 

proceed to set up a connection.

To deactivate wireless internet connection in handheld mode, hold down the HOME Button to enter Quick 

Settings, then set Flight Mode to On. Alternatively, in handheld mode, start

   

(System Settings) from the 

HOME Menu, then set Flight Mode to On.

Disposal of this Product

Do not dispose of this product or built-in batteries in household waste.  

 

For details see 

http://docs.nintendo-europe.com

The battery should be removed by a qualified professional. Visit 

https://battery.nintendo-europe.com

 

for more information.

Warranty UK and Ireland 

[121121/UKV-HW]

24-MONTH MANUFACTURER′S WARRANTY – CONSOLES IN THE 

 NINTENDO SWITCH™ FAMILY

This warranty covers Nintendo Switch consoles, Nintendo Switch – OLED Model consoles and 

 Nintendo Switch Lite systems (the "

Nintendo console

"), including the original built-in software 

 included with the respective Nintendo console at the time of purchase (the ″

Nintendo Operating 

Software

″) and any controllers included within the console packaging (the ″

Nintendo Controllers

″). 

In this warranty, the Nintendo console, the Nintendo Operating Software and the Nintendo Controllers 

are referred to together as the ″

Product

″.

Subject to the terms and exclusions below, Nintendo of Europe GmbH, Goldsteinstrasse 235, 

 

60528 Frankfurt, Germany (″

Nintendo

″) warrants to the original consumer purchasing the Product in 

the United Kingdom, any country of the European Economic Area (excluding Spain and Portugal) or 

Switzerland (″

you

″) that, for a period of 24 months from the date of the purchase of the Product by 

you, the Product will be free from defects in materials and workmanship.

EXCLUSIONS

This warranty does not cover:

   software (other than the Nintendo Operating Software) or games (whether included with the 

 Product at the time of purchase or not);

   accessories, peripherals or other items that are intended for use with the Product but are not 

manufactured by or for Nintendo (whether included with the Product at the time of purchase or 

not);

   the Product if it has been resold, or used for rental or commercial purposes;

   defects in the Product that are caused by accidental damage, your and/or any third party′s 

 negligence, unreasonable use, modification, use with products not supplied, licensed or authorised 

for use with the Product by Nintendo (including, but not limited to, non-licensed game enhancements, 

copier devices, adapters, power supplies or non-licensed accessories), computer viruses or 

connecting to the internet or other forms of electronic communication, use of the Product 

 otherwise than in accordance with the respective instructions, or any other cause unrelated to 

 defects in material and workmanship;

   defects in the Product that are caused by the use of faulty, damaged or leaking batteries or 

 battery packs, or any other use of batteries or battery packs not in accordance with the respective 

instructions;

   gradual decrease over time in the capacity and performance of batteries and battery packs for 

the Product (which, for the avoidance of doubt, will not be deemed to be a defect in material or 

workmanship of the Product);

    the Product if it has been opened, modified or repaired by any person or company other than 

 Nintendo or its authorised partners, or if the Product has its serial number altered, defaced or 

 removed; 

    loss of any data that has been loaded onto or stored on the Product by any person or company 

other than Nintendo or its authorised partners; 

    loss of data or any other content, such as software, as a result of formatting the memory of the 

Product (or the microSD card or any other external storage device being used with the Product); 

or

   loss of data or any other content as a result of deleting a Nintendo Account registered or linked 

to the Product.

HOW TO MAKE A CLAIM

To make a valid claim under this warranty, you must: 

   notify Nintendo of the defect in the Product within 24 months of the date of the purchase of the 

Product by you, and 

   return the Product to Nintendo within 30 days of notifying Nintendo of that defect.

To make a claim, please contact 

Nintendo Customer Support

.

Before sending the Product to Nintendo Customer Support, you should remove or delete any private 

or confidential files or data. 

By sending the Product to Nintendo you accept and agree that Nintendo will not be responsible  

for any loss, deletion or corruption of your files or data that has not been deleted or removed.

 

 Nintendo strongly recommends that you make a backup copy of any data that you do not remove or 

delete. Please note that, depending on the type of repair, data or other content stored in the memory 

of the Product may be deleted, and you may not be able to read data or other content saved to your 

microSD card or to any other external storage device, or import it back onto the Product following 

such repair.

When sending the Product to Nintendo Customer Support, please:

1.  use the original packaging where possible;

2.  provide a description of the defect;

3.  attach a copy of your proof of purchase, which indicates the date of purchase of the Product.

Warranty

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