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1-877-646-5288
Cleaning and Maintenance
CAUTION: Make sure that the power head is unplugged from power source before inserting or removing
any attachment and before cleaning.
DO NOT
immerse the power head into water or any other liquid. Clean with a damp sponge or cloth and wipe dry.
The processing bowl, splash guard /storage lid, and chopping blade are all dishwasher safe. It is recommended to place
the storage lid and the chopping blade on the top rack. Use extreme caution when handling the chopping blades as they
are very sharp.
Clean the Ninja
®
Express Chop
®
and all parts before first use and immediately after each use.
Please call customer service if any servicing needs to be performed on the appliance at 1-877-646-5288.
To purchase replacement parts, please visit our website: www.ninjakitchen.com
or contact customer service: 1-877-646-5288.
PROBLEMS
POSSIBLE REASONS & SOLUTIONS
Motor Doesn’t Start or Blades
Don’t Rotate.
Check that the bottom of motor head is clean and there is no food blocking
connection when placing on containers.
There is too much food in the container.
The unit has overheated. Unplug and wait approximately 10 minutes before
using again.
Make sure the power head is securely placed on splash guard.
Check that the plug is securely inserted into the electrical outlet.
Check fuse or breaker. Replace fuse/reset breaker.
Food is Unevenly Chopped.
Either you are chopping too much food at one time, or the pieces are too big.
Try cutting the food into smaller pieces of even size and processing smaller
amounts per batch.
Food is Chopped Too Fine or
is Too Watery.
The food has been over processed. Use brief pulses or process for shorter
time. Let blades stop completely between pulses.
Troubleshooting Guide
