15
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www.ninjacoffee.eu
0800 862 0453
Care & Maintenance
CLEANING AFTER A BREW
CAUTION:
Make sure that the brewer is unplugged
from the power source before cleaning.
CAUTION:
Be sure to allow the brewer to cool before
cleaning.
NOTE: Do not leave coffee in the thermal carafe for an
extended period of time after a brew.
NOTE: Do not leave water in the reservoir unused for
multiple days. Rinse and replace with fresh water.
1
Before cleaning, close the Drip Stop.
2
After each brew is complete and the coffee grounds have
cooled, carefully remove the brew basket from the brewer,
discard the coffee grounds, rinse and wash with warm soap
and water.
NOTE: The brew basket and thermal carafe are not
dishwasher safe.
NOTE: The flip top water resevior lid is not dishwasher
safe
NOTE:
If coffee grounds spilled over into the brew basket or
in the overflow channels, remove and rinse under water until
grounds are removed.
3
Wash the thermal carafe and brew-through lid with soap and
warm water. Use a bottle brush or a cloth to wash the inside
of the carafe.
4
Wipe machine down with a warm cloth with soap and water
to clean the base plate and outer parts.
Do not immerse
the base in water.
NOTE:
For best results, use a bottle brush. This will allow you
to scrub all of the inside with soap and hot water.
CLEANING YOUR THERMAL CARAFE
We recommend rinsing your carafe with warm
soapy water.
NOTE
: Do not place the thermal carafe in the
dishwasher.
If you want to clean the carafe more thoroughly, we
recommend using a soft foam brush such as the one shown.
H
M
Fig. 21
CLEANING YOUR WATER RESERVOIR
1
Empty the water reservoir.
2
Hand wash with dish soap and rinse or place on the top rack
of your dishwasher.
HOW TO CLEAN & DESCALE THE BREWING SYSTEM
CAUTION:
Be sure to allow the brewer to cool before
cleaning.
CAUTION: DO NOT immerse the coffeemaker into water
or any other liquid.
CAUTION: DO NOT place the thermal carafe in the
dishwasher.
NOTE:
Cleaning and descaling shall be performed
on a weekly basis. Cleaning your Ninja
Coffee Bar
®
is
recommended to keep your brewer brewing hot, rich, and
smooth coffee.
The Clean button will illuminate when your Ninja
Coffee Bar
®
senses there is a calcium build up on your machine which
may be affecting the
flavour
of your coffee. To clean your
machine and keep the same great taste of Ninja
®
coffee,
follow the directions below.
1
Select the carafe size and set the carafe in place beneath the
brew basket.
2
Use a descaling solution and follow the directions on the
package and fill up to, but not exceeding the Max Fill Line
(1.35 L).
OR
Fill the water reservoir to the mug line 325 ml with white
vinegar, then fill the rest of the water reservoir with water up
to, but not exceeding the Max Fill line (1.35 ml)
IMPORTANT: Use only white vinegar.
3
Once the water reservoir is filled with your cleaning solution
and water mixture (
not exceeding the
Max Fill Line
), simply
press the Clean button to activate the clean cycle.
(Fig. 21)
NOTE:
The clean cycle takes approximately 8 minutes to fully
descale and clean the machine.
4
Once the clean cycle is complete, empty and rinse the carafe
and water reservoir. Please take special care to thoroughly
clean the carafe and water reservoir to remove any cleaning
solution that could affect the
flavour
of your coffee.
5
Once the clean light turns off, fill the water reservoir with
water up to, but not exceeding the Max Fill Line (1.35 L) and
run 2 more clean cycles with fresh water to rinse the internal
parts of the brewer.
NOTE:
If the Clean light illuminates on the next brew after
a clean cycle, this means there is still calcium build up on
the brewer. Repeat steps above and the clean light will
automatically shut off when it senses your Ninja Coffee Bar
®
is clean and free of calcium build up!
Please call customer service if any servicing needs to be
performed on the brewer at 0800 862 0453.
If you continue to use your Ninja Coffee Bar after the Clean
light has illuminated it will continue to remain illuminated
and over time it will alert you to clean and descale your unit
through a series of beeps.
Troubleshooting Guide
PROBLEMS
POSSIBLE REASONS & SOLUTIONS
Sediment in my coffee.
If there is sediment at the bottom of the brewed coffee, this may be due to finely ground coffee in a
permanent filter.
To reduce the amount of sediment in the brewed coffee use a slightly coarser grind or use a paper
filter.
Grounds in my coffee.
If there are grounds in your coffee, check to make sure the brew basket did not overflow.
If there are too many grounds in the brew basket, or you are using a fine ground coffee, the
grounds will flow into an overflow channel designed to make sure overflow is captured in the brew
vessel. For best results use medium ground coffee in the recommended measurements.
Brew basket dripping
after brew.
Check to see if the Drip Stop toggle is set to the closed, no drip position.
If the Drip Stop is set to the closed, no drip position and the brewer continues to drip, run a clean
cycle or wash the brew basket thoroughly with warm, soapy water.
Paper filter falling
over.
The Ninja Coffee Bar
®
is designed to take a #4 cone filter. Be sure you are using this size and shape
for best results.
Be sure the paper filter is firmly pressed into the brew basket.
Wet the corners of the filter for best results.
If problem persists, try using a permanent filter.
Coffee is not hot
enough.
To keep your coffee hotter longer, preheat your mug or carafe by rinsing it with hot water from the
tap.
If using a microwave safe mug with milk, try preheating the milk in the microwave for 30 seconds.
NOTE:
Never place carafe in the microwave.
Over Ice Brew is not
cold.
The Over Ice Brew is designed to brew hot coffee over ice to lock in the
flavour
for rich, smooth
iced coffee. Make sure your mug, travel mug, or carafe is filled all the way to the top with ice
cubes.
Weak coffee.
If the coffee tastes weak, try adding more coffee grounds into the brew basket for the next brew
cycle.
If the coffee is still weak after adding more coffee grounds, try Rich Brew to make a stronger more
concentrated mug.
Coffee too strong.
Try using a more coarse grind.
If the coffee is still too strong, try using less coffee grounds.
Brew will not start.
Check to make sure the brewer is plugged in and water is in the water reservoir.
If the drip stop is in the open position, check that the brew basket is pushed all the way into the
brewer.
If you hear 5 beeps, check that the drip stop is in the open position.
NOTE
: The brew will begin, stop, and be quiet for a short period of time before it begins again. This
process is used to evenly saturate your coffee grounds.
Brew cycle is too slow.
A carafe brew will take approximately 8 minutes and the single mug will take approximately 4
minutes.
If the brew cycle is taking longer than normal, run the clean cycle with the descaling solution.
