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www.ninjakitchen.eu
PROBLEMS
POSSIBLE REASONS & SOLUTIONS
Motor doesn’t start or
attachment doesn’t rotate.
•
Make sure the container is securely aligned and locked, (bowl or pticher)
on the motor base.
•
For the Nutri Ninja
™
cup, make sure that the tabs are seated in the slots
and turned to the left.
•
Make sure the lid is securely on the bowl in the correct position with the
arrows aligned.
•
Check that the plug is securely inserted into the electrical outlet.
•
Check the fuse or circuit breaker in your electrical box.
•
The unit could be overloaded. Unplug and wait approximately 30
minutes before using again.
•
The unit could be overheated. Unplug the unit and wait 30 minutes to
reset.
Food is unevenly chopped.
•
Either you are chopping too much food at once, or you are not pulsing
properly. Remove some of the food items.
Food is too finely chopped or
too watery.
•
The food has been over processed. Pulse ingredients for best results.
Press down on the Nutri Ninja
™
cup or lid handle in short intervals.
You cannot achieve snow
from ice cubes.
•
For best results use ice straight from the freezer. Try using short pulses
instead of one long one.
Nutri Ninja
™
cup is leaking.
•
Make sure that the Nutri Ninja
™
blade set is tightly screwed on to the
cup before blending. Turn the lid tightly clockwise.
Unit doesn’t turn on.
•
Make sure the unit is plugged in.
•
Rotate and press down on the Nutri Ninja
™
cup or the “pulse” handle on
the lid to turn the unit on.
Unit doesn’t turn off.
•
Release your hand from the Nutri Ninja
™
cup or the “pulse” handle on
the lid to turn the unit off.
Doesn’t mix well.
•
Pulse ingredients for best results. Press down on the cup in short
intervals for even blending and chopping. For frozen ingredients, pulse in
short intervals of 2-5 seconds and repeat.
Troubleshooting Guide
