2. Firmware Update
2.1 Download the Update ZIP File and USB Drivers
Before connecting the modem to your workstation, download the USB drivers and
firmware update packages and extract them to a known location.
● USB Driver:
https://source.sierrawireless.com/resources/airprime/software/hl7588-usb-drivers/
● AT&T Firmware (A2.13) and Verizon Firmware (V3.15)
Note: Verizon firmware version V3.13 is not supported, please use V3.15)
https://source.sierrawireless.com/resources/airprime/software/hl7588-firmware/
● Verizon Airborne LTE Operations(ALO) Firmware (V3.14) can be requested from
2.2 Install the USB Driver
Unzip the downloaded file co a known location. Navigate to that location, open the
WMC_comneon8_v4.xx.0
folder, and, as Administrator, run the
setup.exe.
Follow the on-screen instructions to install the driver.
Note: you may have a newer driver version than indicated in the below pictures.
Note: This may take several minutes to complete.
Below are screenshots of various stages of the process:
PN 30270 rev 5
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