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Troubleshooting
If the camera fails to function as expected, check the list of common problems
below before consulting your retailer or Nikon-authorized service representative.
Display, Settings, and Power Supply
Problem
Cause/Solution
A
Monitor is blank.
•
Camera is off.
•
Battery is exhausted.
•
Standby mode for saving power: press the power
switch, the shutter-release button,
A
button,
c
button, or
b
(movie-record) button.
•
When flash lamp blinks, wait until flash has charged.
•
Camera and computer are connected via USB cable.
•
Camera and TV are connected via A/V cable or HDMI
cable.
•
When connecting to an electrical outlet using a
Charging AC Adapter, the camera cannot be turned
on.
Monitor is hard to read.
•
Adjust monitor brightness.
•
Monitor is dirty. Clean monitor.
Camera turns off without
warning.
•
Battery is exhausted.
•
Camera has turned off automatically to save power.
•
Battery is cold.
•
The camera turns off if the Charging AC Adapter is
connected while the camera is on.
•
The camera turns off if the USB cable connecting it to
a computer or printer is disconnected. Reconnect
the USB cable.
Date and time of
recording are not correct.
•
If camera clock has not been set, “Date not set”
indicator blinks with shooting and movie recording.
Pictures and movies recorded before clock is set are
dated “00/00/0000 00:00” or “01/01/2010 00:00”
respectively. Set the correct time and date from the
Date
option in the setup menu.
•
Check camera clock regularly against more accurate
timepieces and reset as required.
No indicators displayed
in monitor.
Hide info
is selected for
Photo info
.
Select
Show info
.
Date imprint
not
available.
Camera clock has not been set.
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