Night Owl Elite Series 16CH User Manual Download Page 80

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Chapter 21: Remote Access

21.1 Connecting the DVR and Router/Modem

Use this section to learn how to connect the DVR to your router/modem.

DVR

1. Make sure that your DVR is connected to a power outlet.

2. Connect the DVR directly to the router through an open Ethernet

port with the included Ethernet cable.

3. Connect a computer directly to the same router through another

open port with an Ethernet cable.

Do not connect the DVR to a wireless router.

Summary of Contents for Elite Series 16CH

Page 1: ...PRO Series 16CH T Series 16CH Elite Series 16CH...

Page 2: ...16 Chapter 7 DVR Installation 17 7 1 Connecting the Power Supply 17 7 2 Connecting the DVR to a TV or Monitor 18 Chapter 8 Camera Installation 19 8 1 Connecting Cameras to the DVR 19 8 2 Mounting the...

Page 3: ...4 1 Basic Menu 39 14 4 2 Bit Rate Menu 40 14 4 3 Resolution 41 14 4 4 Schedule Menu 42 14 5 User Menu 43 14 5 1 User Management Menu 45 Chapter 15 Advanced Menu 46 15 1 Alarm Menu 47 15 1 1 Motion Me...

Page 4: ...9 Information Menu 69 19 1 Device Menu 70 19 2 Network Menu 71 19 2 1 LAN Menu 71 19 2 2 PPPoE Menu 72 19 3 Online Menu 73 19 4 Record Menu 74 Chapter 20 Maintenance Menu 75 20 1 Basic Menu 76 20 1 1...

Page 5: ...DVR Login 93 24 3 Using Nightowl View 94 24 4 Using Control Management Software CMS Nightowl View 101 Chapter 25 Night Owl Pro Mobile Application 115 Chapter 26 Specifications of DVR 122 Chapter 27 In...

Page 6: ...o radio communication However there is no guarantee that interference will not occur in television reception which can be determined by turning the equipment off and on The user is encouraged to try a...

Page 7: ...Contents 7 Chapter 2 Package Contents Your DVR Security Kit includes the following items...

Page 8: ...nts Please be sure the computer that you will use with the DVR Security Kit complies with the following specifications Windows XP VISTA 7 or 8 Mac OS 10 6 and above Internet Explorer 7 8 9 or 10 web b...

Page 9: ...ces clean and dry To clean the outside case of the DVR use a lightly dampened cloth Do not use cleaning solutions or solvents Do not install near any heat sources Do not install the DVR near any heat...

Page 10: ...ed to severe electrical shock if you remove the cover of the DVR Handle the DVR carefully If you drop the DVR on any hard surface it may damage the device If the DVR doesn t work properly due to physi...

Page 11: ...eshooting If a problem occurs you may be able to easily correct it yourself The following table describes the most common problems and their solutions Please refer to the table before calling Night Ow...

Page 12: ...Chapter5 Troubleshooting...

Page 13: ...13 Chapter 6 DVR Components 6 1 Back Panel of DVR...

Page 14: ...Chapter 6 DVR Components 6 2 Front Panel of DVR...

Page 15: ...ck of the DVR Use the mouse buttons to perform the following 1 Left Button Click to select a menu option During live viewing in split screen view double click on a channel to see the selected channel...

Page 16: ...ENU Enter Exit Menu Up Down SEL Select Rewind Play Fast Forward Record Pause Playback Stop PTZ Allows you to view cameras in Quad view Controls PTZ camera MUTE Enable or disable Sound 6 4 Remote Contr...

Page 17: ...g the Power Supply 1 Plug the included power adapter cable into the back of the DVR 2 Plug the other end of the power adapter cable into an available wall outlet or if you are using an uninterruptable...

Page 18: ...video input channel on your TV or monitor to view the DVR Note If your TV does not have an HDMI port you will need to purchase a VGA or a BNC to RCA video cable For a VGA connection attach one end of...

Page 19: ...Input ports on the back panel of the DVR 3 Connect the provided four way power splitter cable into the DC connectors of the cables 4 Plug the power splitter into the camera power supply 5 Plug the ca...

Page 20: ...uide marks you placed in the previous step Insert the screw anchors 4 Mount the camera Hold the camera in place and tighten each screw securely into the anchors 5 Make sure the camera is secure Once t...

Page 21: ...9 1 System Initialization After you plug in the power adapter the DVR will automatically start up and display the Night Owl logo on your TV while initializing After initialization your screen will di...

Page 22: ...Date Time Displays the date and time on the system Channel Title Number Displays the channel name which you can set in the Camera Menu By default passwords are disabled on the system However for secur...

Page 23: ...Wizard to enter the security system s basic settings network settings record settings and HDD settings The Startup Wizard will open when the DVR is powered on Refer to the Startup Guide for step by s...

Page 24: ...nter the user name you created in the Startup Wizard or the User Menu If you have not created a user name leave this setting as admin Password Enter the password that you created in the Startup Wizard...

Page 25: ...tad screen view Allows you to enter into 16 split screen Allows you to start stop an auto sequence This will display the cameras as a slide show Opens the color settings menu to adjust the colors of t...

Page 26: ...the Main Menu you will see a line of icons at the top of the screen Each icon represents a different menu The menu names are listed below Basic Menu Advanced Menu Record Search Menu Disk Management I...

Page 27: ...to access the System Date Time Display Record and User menus Be sure to Apply all changes you make in the menus If you do not apply the changes they will not be saved You can also select the Default b...

Page 28: ...tton and then select System from the list on the left side of the screen Device Name Displays the DVR you are using Remote ID Indicates the number of the DVR if there are multiple DVRs at one location...

Page 29: ...lution works best Language Set the language to English French or Spanish Logout Time This will allow the DVR to logout the user that is signed into the DVR after a certain amount of time Startup Wizar...

Page 30: ...Time Input the current date using the date format that has been selected and input the current time using the time format that has been selected If you have selected the 12 hour format you will have t...

Page 31: ...ate Select this box if you would like the DVR to automatically update the date time Keep in mind that this feature will only work if the network settings have been configured properly Time Server You...

Page 32: ...Enable Select this box if you would like to enable the Daylight Saving Time settings Mode Depending on the Daylight Saving Time settings you can choose between the exact date and the week Offset Depe...

Page 33: ...e of the screen CH Indicates the channel that you will be configuring Name Give each channel a descriptive name if you wish for example Warehouse Mask Opens a window that allows you to block out certa...

Page 34: ...ect the Settings button in the Mask column CH Indicates the channel that you will be configuring Once you have selected the channel left click the mouse on the screen Drag the mouse over the area of t...

Page 35: ...Display from the list on the left side of the screen Select the Settings button in the Color column CH Indicates the channel that you will be configuring Hue Adjusts the color of the image by changin...

Page 36: ...the contrast from 0 to 63 Saturation Adjusts the dominance of the hue colors You can Adjust this from 0 to 63 If you want to return to the original settings select Default Once you have made the appro...

Page 37: ...CH Indicates the channel that you will be configuring Time Overlay If you want the time to be displayed in this channel check this box If you do not want the time to be displayed uncheck this box Name...

Page 38: ...tencil 2x2 show each channel in numeric order one by one Custom allows you to change the sequence in which the channels are displayed Sequence Indicates the order the channels will be shown Mode Indic...

Page 39: ...the channel that you will be configuring Record Check this box to enable recording on the channel Audio Check this box to enable audio recording on the channel Mode Select either Schedule or Continuo...

Page 40: ...solution Choose 960H 960x480 Highest D1 704x480 High WCIF 480x240 Medium or CIF 352x240 Lowest resolution Frame Rate Allows you to allocate the frames per second FPS per channel This will determine th...

Page 41: ...his is the best option if you would like to see details Uses the most space on the hard drive WHD1 Resolution 960x240 pixels High resolution D1 Resolution 704x480 pixels Gives you the ability to blow...

Page 42: ...d Times Allows you to choose times to record and how you would like to record The days of the week are arranged in rows The hours of the day are arranged in columns and are set to military 24 hour tim...

Page 43: ...o make changes to a user double click on the user s name User Type Displays the Administrator only one administrator is allowed and Normal users up to 5 normal users Hardware Access This will say Unli...

Page 44: ...er or double click an existing user User Name Type the name you would like to assign to the user Password Enter a password that you will use to log in to the DVR Passwords are case sensitive Retype Pa...

Page 45: ...from the list on the left side of the screen select User and then select Add User or double click an existing user You will need to select the Authority Tab to limit access to certain menus for the u...

Page 46: ...this menu to access the Alarm Network Comm and PTZ menus Be sure to Apply all changes made to the menus If you do not apply the changes they will not be saved You can select the Default button on any...

Page 47: ...motion detection It is recommended that you keep this checked Sensitivity Indicates the level of sensitivity of the camera The lower the sensitivity the more motion will be needed to start recording...

Page 48: ...ccess the Area Screen select the Advanced button select Alarm from the list on the left side of the screen and then select Motion Select Settings in the Area column for the channel you are customizing...

Page 49: ...cord and how you would like to record The days of the week are arranged in rows The hours of the day are arranged in columns and are set to military 24 hour time Recording types o Alarm Recording is i...

Page 50: ...re of what has triggered the alarm Send Email Sends a snapshot to an email address that has been configured Alarm output This has no function Alarm output duration This has no function Buzzer Causes t...

Page 51: ...eo Loss CH Indicates the channel that you will be configuring Enable Allows you to activate the video loss alarm Trigger Select Settings to open a new window that will allow you to generate different...

Page 52: ...t the camera is being blocked or covered Sensitivity Indicates the level of sensitivity of the camera The lower the sensitivity the more motion will be required to begin recording Schedule Select sett...

Page 53: ...s Disk Error If you enable this option you will be alerted if the hard drive fails Disk Full If you enable this option you will be alerted if the hard drive becomes full Trigger Select Settings to ope...

Page 54: ...ct Obtain an IP address automatically and Obtain DNS server address automatically You can manually enter the IP address DNS server information into the DVR by selecting Use the following IP address an...

Page 55: ...n the left side of the screen and then select PPPoE You will need to use this option if you are using broadband dial up network access You will have to enter a user name and password that are provided...

Page 56: ...he Port Menu select the Advanced button select Network from the list on the left side of the screen and then select Port Media Port This needs to be set to 9000 It will allow you to access to the DVR...

Page 57: ...hannel that you will be configuring Resolution Choose WCIF WQCIF CIF or QCIF resolution Frame Rate Allows you to allocate the FPS per channel This will determine the smoothness of the video during pla...

Page 58: ...list on the left side of the screen DDNS This should be set to Enable if you are using a DDNS service Server This should be set to NightOwl when using Night Owl s free domain name service Host Name T...

Page 59: ...at triggered the alarm Sending Interval The period in between each email alert Mail Server SMTP The SMTP Address that is determined by the settings of your email provider Port Determined by the settin...

Page 60: ...o access the UPnP Menu select the Advanced button select COMM and then select UPnP from the list on the left side of the screen UPnP Choose Enable to allow the DVR to use UPnP This enables your router...

Page 61: ...isable the PTZ controls To enable the controls ensure that there is a check mark in the box Protocol Select PELCO D or PELCO P for the selected channel Baud Rate Select 1200 2400 4800 or 9600 Address...

Page 62: ...se this menu to find play back and back up recorded video Be sure to Apply all changes made to the menus If you do not apply the changes they will not be saved You can also select the Default button o...

Page 63: ...search End Time Select the time of day that you would like to end Record Type Select the type of recording you will be searching CH Place a check mark in the box es beside the channel s that you would...

Page 64: ...ormal Status Indicates whether the file has been locked or unlocked First Takes you to the first page of the list Prev Takes you to the previous page of the list Next Takes you to the next page of the...

Page 65: ...ded video Pauses the recorded video Plays back the recorded video in slow motion Select repeatedly to access different playback speeds Fast forwards the recorded video Select repeatedly to access diff...

Page 66: ...nd then converting Download and install the AVI Generator from www NightOwlSP com Launch the program and select Open to browse to the 264 recording you would like to convert and then select Open again...

Page 67: ...e maximum HD capacity is 2 TB Format Check this box to enable the HD to be formatted Format Button Select this button to format the HD Formatting the HD will erase all data and allow the DVR to read a...

Page 68: ...ernal SATA storage device Please keep in mind that your eSATA storage device can only be used to backup previously recorded files that have been stored on your DVRs internal HD Status Indicates whethe...

Page 69: ...nu to access the Device Network Online and Record Information menus Be sure to Apply all changes made to the menus If you do not apply the changes they will not be saved You can also select the Defaul...

Page 70: ...nformation button and then select Device Device Name The DVR s name Remote ID The ID of the DVR if there are multiple DVRs in one location Serial No The serial number of the DVR Firmware Version The D...

Page 71: ...uld always be set to 255 255 255 000 It describes the range of IP addresses that can be found in the network Default Gateway The connection between two networks This should be the router s IP address...

Page 72: ...the PPPoE Menu select the Information button select Network and then select PPPoE Network Status Shows whether the DVR is properly connected to the internet IP Address The identification of the DVR wh...

Page 73: ...access the Online Menu select the Information button and then select Online User Name The name of the computer that is accessing the DVR IP Address The identification of the device that is accessing t...

Page 74: ...ion button and then select Record CH Indicates the channel Resolution Shows the recording resolution of each channel Frame Rate Shows the frames per second of the channels when recording Quality Shows...

Page 75: ...menu to access the Basic Maintenance Settings and Settings menus Be sure to Apply all changes made to the menus If you do not apply the changes they will not be saved You can also select the Default b...

Page 76: ...en you would like your system to automatically reboot The DVR will reboot automatically on a specified schedule to help prevent system and hard drive failure and to preserve the life your DVR Time All...

Page 77: ...to your desktop and open the folder 4 This folder will contain a folder titled dvrupgrade and a Word document with instructions 5 Drag the folder labeled dvrupgrade to the empty USB flash drive 6 Safe...

Page 78: ...ess the Settings Menu select the Maintenance button and then select Settings Export Settings Allows you to copy all of the settings on the DVR to a flash drive Import Settings Allow you download all o...

Page 79: ...urations and DDNS registration You will need to have the following in order to be able to successfully connect the DVR to the internet High speed internet connection at least 512K of bandwidth downloa...

Page 80: ...ur router modem DVR 1 Make sure that your DVR is connected to a power outlet 2 Connect the DVR directly to the router through an open Ethernet port with the included Ethernet cable 3 Connect a compute...

Page 81: ...ve a Windows computer connected to the same router Follow these steps to determine the basic information about your network 1 Press the Windows key and the R key at the same time on your computer s ke...

Page 82: ...ep Example Say you wrote down the IP Address 192 168 0 104 When the last digits are changed the IP address will be 192 168 0 150 5 Write down this number You will use this number as the IP address of...

Page 83: ...ou will have to enter a zero in front of any numbers that do not have three digits Using the example from the last section the address would be 192 168 000 150 after the necessary zeros are added Subn...

Page 84: ...Open Network Preferences option 3 Select Ethernet wired 4 Select the Advanced button in the lower right corner 5 Select the TCP IP tab at the top to display your computer s network information 6 Make...

Page 85: ...have to enter a zero in front of any numbers that do not have three digits Using the example from the last section the address would be 192 168 000 150 after the necessary zeros are added Subnet Mask...

Page 86: ...Server Below are some general considerations to keep in mind to make sure that the appropriate ports are forwarded 1 Go to http www whatismyip com Your IP address will appear at the top of the page T...

Page 87: ...your router you will typically be asked to enter the following information in order to forward a port keep in mind that the wording may be different depending on the model of your router a Application...

Page 88: ...yougetsignal com tools open ports 2 Type in port 9000 and select the Check button to see if the port tests as open or closed 3 Type in port 2051 and select the Check button to see if the port tests a...

Page 89: ...int back to the DVR regardless of whether the IP Address changes If you do not have a static IP Address you should use this option Follow the steps below to register a free domain name DDNS 1 Go to ht...

Page 90: ...omain name that you have chosen is available you will see a window that tells you that your domain was successfully created If the domain name is taken try again until you find an available name Write...

Page 91: ...is should be set to Enable Server This should be set to NightOwl Host Name This should be set to the domain name that you created during DDNS registration An example is shown above Username Your user...

Page 92: ...veX Controls Before you can access the DVR using an Internet browser you will need to configure the ActiveX Controls Follow the below steps for configuration Windows only 1 Open the Internet Explorer...

Page 93: ...ed in the Password Menu of the DVR Password Enter the password that was assigned to the User Language If you would like the information to be displayed in another language you can change it to English...

Page 94: ...rer to access one or more DVRs It allows you to view live and recorded video over the Internet Channel Information The channel names date and time will be indicated on every channel in real time Menu...

Page 95: ...s Main Stream on all channels This requires a fast network for transmission Enables Sub Stream on all channels This requires a normal network for transmission and is the default for all channels This...

Page 96: ...function Allows you to fill in the light if your camera has this function Allows you to adjust the type of lens to get the best picture in different lighting conditions Allows you to zoom the camera i...

Page 97: ...selected Ch Allows you to sort the file list by a particular channel Type Allows you to sort the file list by a particular type of recording such as alarm motion detection and normal continuous Start...

Page 98: ...he video Slows down the video Speeds up the video Shows each frame during playback Captures an image Allows you to configure the timeline to show hours Adjusts the volume on channels with audio Displa...

Page 99: ...pe Allows you to sort the file list by a particular type of recording such as alarm motion detection or normal continuous State Shows a status bar when backing up any file First Takes you to the first...

Page 100: ...ls on configuration Display Refer to Chapter 14 3 for details on configuration Record Refer to Chapter 14 4 for details on configuration User Refer to Chapter 14 5 for details on configuration Alarm R...

Page 101: ...hapter of this manual before trying to access the DVR using this software The CMS software can be downloaded from www NightOwlSP com or from the installation CD that was included with your DVR system...

Page 102: ...e the Night Owl DDNS Server Server This will be left blank if you chose Local If you chose Server you will need to enter the name of the server such as Night Owl Server User The initial user will be a...

Page 103: ...ewing 103 Device List This menu shows all DVRs that have been added to the CMS Device List Lists all DVRs that have been added to the CMS Allows you to refresh devices Allows you to add groups Allows...

Page 104: ...as Home or Office IP Enter the IP Address that was configured in the DVR Port Enter the Media Port that was configured in the DVR Web Port Enter the Web Port that was configured in the DVR Channel Cou...

Page 105: ...ht click your mouse on the channel you would like to add to the Channel Group Then select the arrow that points to the right 5 If you added a channel that you do not want to include in that particular...

Page 106: ...like to add to the Patrol Group Then select the arrow to the right 5 If you added a Channel Group that you do not want to include in that particular Patrol Group right click your mouse on the channel...

Page 107: ...recorded video and configure the setting of the DVRs Allows you to view the channels live Allows you to play back recorded videos Allows you to set the location for saved files Allows you configure a...

Page 108: ...igure the color of the channels and control a PTZ camera Play Control Allows you to change the way that the channels are displayed You can view up to 64 channels on one screen Switches the viewing pag...

Page 109: ...109 PTZ Control Allows you to move the camera manually in the direction of the arrows Focuses the camera Allows you to adjust the type of lens to get the best picture in different lighting conditions...

Page 110: ...ewing 110 Live View Color Settings Adjusts the color of the image by changing the levels of red green blue and yellow Adjusts the brightness of the image Adjusts the contrast of the colors Adjusts the...

Page 111: ...list Displays the calendar The days that have recorded videos are highlighted in red Displays the playback screens Plays the video Stops video playback Slows down the video Speeds up the video Shows e...

Page 112: ...ows you set the location that the files will saved to System Allows you set the location the image captures will saved to Record Allows you set the location the videos will saved to Permission Setting...

Page 113: ...hapter 14 2 for details on configuration Display Refer to Chapter 14 3 for details on configuration Record Refer to Chapter 14 4 for details on configuration User Refer to Chapter 14 5 for details on...

Page 114: ...ction that occurred in the DVR e g logging in or opening a video Start Time Allows you to choose the beginning date and time you would like to search for activity on the DVR Record Allows you to choos...

Page 115: ...n one screen 4 8 16 channels per screen Push alarm notifications Receive notifications when an alarm has been triggered on the DVR Record audio and video to your device during live viewing Capture sti...

Page 116: ...add edit and delete devices Make sure that you have completed Chapters 21 and 22 of this manual before trying to access the DVR using this application Displays a screen that allows you to add a DVR A...

Page 117: ...P address of the domain that you created Media Port This is the port that was configured in the Port Menu Web Port This is the port that was configured in the Port Menu User Name This is the user name...

Page 118: ...ected Starts stops recording These recordings will be located in the Local Playback section of this application Takes a snapshot of the live video feed Stops the live video feed Lets you hear the audi...

Page 119: ...Playback Allows you to search and play back DVR recordings remotely Event Playback Allows you to view all of the recordings that were trigged by an alarm Local Playback Allows you to view all of the...

Page 120: ...n configuration Display Refer to Chapter 14 3 for details on configuration Record Refer to Chapter 14 4 for details on configuration User Refer to Chapter 14 5 for details on configuration Alarm Refer...

Page 121: ...ra when it rotates set a permission for the application to work only in WiFi networks and save snapshots taken during live view to a photo album on your phone Push Config Allows you to turn the push n...

Page 122: ...122 Chapter 26 DVR Specifications...

Page 123: ...te down all of the important information below and place it in a secure location General DVR Information Admin Password User Password Mac Address Serial Number Internet Login Information Internal IP A...

Page 124: ...vered by the same warranty as the original Product through the expiration date of the original warranty period Exclusions This warranty does not apply to the following parts or upon the following even...

Page 125: ...after repair Night Owl does not make any claims or warranties of any kind whatsoever regarding the Product s potential ability or effectiveness to prevent minimize or in any way affect personal or pr...

Page 126: ...r audio devices are prohibited or restricted by federal state and local laws When enabling and or using audio recording features with your hidden security camera be sure to comply with the laws in you...

Page 127: ...pport NightOwlSP com Sales Support Accessory Sales Sales Related Questions Email Sales NightOwlSP com PHONE Now in English Spanish TechnicalSupport 1 866 390 1303 24 7 365 Days a Year Sales Support 1...

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