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www.NightOwlSP.com

USER’S MANUAL

Summary of Contents for C20X Series

Page 1: ...1 C20X C50X SERIES www NightOwlSP com USER S MANUAL...

Page 2: ...ext connect the DVR to your TV Monitor using the provided HDMI cable If your TV Monitor does not have an HDMI port you may use a VGA cable not provided Using the provided DVR power adapter power on th...

Page 3: ...3 TABLE OF CONTENTS...

Page 4: ...ower 21 Chapter 6 Getting Started 23 6 1 Startup Wizard 23 6 1 1 Camera Test 24 6 1 2 Network Check 24 6 1 3 Firmware Check 26 6 1 4 Password Creation 27 6 1 5 Date and Time Setup 28 6 1 6 Night Owl C...

Page 5: ...General 64 7 5 1 a DST 65 7 5 1 b NTP 65 7 5 2 Users 66 7 5 2 a Modify User 67 7 5 3 Info 68 7 5 4 Log 69 7 6 Advanced Menu 70 7 6 1 Maintain 70 7 6 2 Events 71 7 6 3 Alarm Status 73 7 6 4 Auto Upgra...

Page 6: ...6 CHAPTER 1 FCC WARNINGS...

Page 7: ...mful interference to radio communication However there is no guarantee that interference will not occur in television reception which can be determined by turning the equipment off and on The user is...

Page 8: ...8 CHAPTER 2 SAFETY INSTRUCTIONS...

Page 9: ...lugged before you move it When moving this device be sure to handle it with care MAKE SURE THERE IS GOOD AIR CIRCULATION AROUND THE DVR This DVR uses an internal hard drive which generates heat during...

Page 10: ...10 CHAPTER 3 SPECIFICATIONS...

Page 11: ...stem MAC OS X 10 9 and above Android 4 2 and above iOS 9 and above NOTE For best results use the included Night Owl accessories Third party accessories may not work properly NOTE Monitor is required f...

Page 12: ...ur TV Monitor VGA Cable not included VGA Port not available on all models Audio Output Allows for the connection of an amplified speaker using an RCA connector Audio Input Allows for the connection of...

Page 13: ...ight click to show the Right Click Menu at the bottom of the screen Right clicking again will hide the Right Click Menu In Setup Left click to make a selection Right click to cancel setup or return to...

Page 14: ...14 CHAPTER 4 CAMERA INSTALLATION...

Page 15: ...n additional white RCA connection which will transmit the audio signal and will connect to the audio in port on the back of your DVR 1 2 3 Repeat for each camera noting the channel number each camera...

Page 16: ...Owl always recommends utilizing a surge protector to minimize the risk of damage caused to your DVR in the event of a power surge 1 2 3 Plug into surge protector Cameras Camera Power Adapter Power Sp...

Page 17: ...egrade the quality of the signal Avoid direct exposure to weather Do not place the camera where rain or snow will hit the lens directly nor should the camera be placed so that the sun or bright light...

Page 18: ...n the included screw anchors drill into the mounting surface using the guide marks you placed in the previous step Line up the camera base holes with the screw anchors Holding the base in place insert...

Page 19: ...19 CHAPTER 5 DVR INSTALLATION...

Page 20: ...HDMI input on your TV or monitor Select the appropriate video input channel on your TV or monitor to view the DVR If your TV does not have an HDMI port you will need to purchase a VGA video cable For...

Page 21: ...er adapter cable into an available wall outlet If you are using an uninterruptible power supply UPS plug the adapter cable into one of its output sockets Keep in mind Night Owl always recommends utili...

Page 22: ...22 CHAPTER 6 GETTING STARTED...

Page 23: ...the basic setup of your DVR Test your cameras locally Upgrade the firmware Create an Admin password Set up the Night Owl Connect App Configure the recording settings Configure notifications 6 1 Startu...

Page 24: ...ect to your router modem Once you have made the required connection using the Ethernet cable you may click Test within the Startup Wizard to confirm Internet connection The Camera Test screen of the S...

Page 25: ...ll display a successful connection screen If your DVR is not able to establish Internet connectivity a Connection Failed screen will appear Follow the instructions on this screen to re test the networ...

Page 26: ...low Please select Upgrade to download and install the new upgrade to your system Once prompted the DVR will begin updating and when complete the DVR will restart automatically This process could take...

Page 27: ...adjust your system settings This screen will also require that you set a recovery email address in the event that your admin password is forgotten Simply click on the text box to open the on screen k...

Page 28: ...will appear please follow the instructions to contact Tech Support an agent will assist you in creating a new password for your DVR NOTE In order to use Network Time Protocol NTP your DVR must be con...

Page 29: ...ew your DVR recordings and live stream Once you have installed the Night Owl Connect App on your smart device and created an account you can scan the QR code on the Startup Wizard to configure your DV...

Page 30: ...Owl Application will lead you through the rest of the setup process After completing the account setup and verification process sign into the app and tap the symbol to add a device NOTE Setup is the...

Page 31: ...on the same network the Smart Auto Detection will find your DVR If this method is not available please use the QR Code Setup from step 4B below Smart Auto Detection To use the QR Code Setup select Set...

Page 32: ...t the admin login with your username credentials Login to your App 5 admin is case sensitive all lowercase The password will be the same password you created during the Startup Wizard and should be st...

Page 33: ...33 Account Manage account settings add a shared device and change password Add Device Add connected devices to your DVR Live View Displays real time footage of your system 6 1 6 b App Overview...

Page 34: ...your password within the Quick Setup Guide of your DVR The Camera Channel Settings screen of the Startup Wizard serves as a reminder to mount your system s cameras in the final position so you can mak...

Page 35: ...in detail how you will configure your Channel Settings Please read this screen thoroughly as the following screen will allow you to configure Channel Settings for each channel connected to a working...

Page 36: ...tinuous Channel records non stop during selected times Custom Schedule You define the recording modes dates and times 1 4 5b 2 3 5a 5 5c Adjust motion sensitivity The second Channel Configuration scre...

Page 37: ...you to select the default view of the monitor connected to your DVR You may select several viewing options from the drop down menu 1 1 channels on screen 2 2 channels on screen 3 3 channels on screen...

Page 38: ...at the top of the page DVR Troubleshooting Guide PC MAC software download page DVR Support page Remote Viewing Support page NOTE Please scan these QR Codes directly from your TV Monitor NOT directly...

Page 39: ...User Name Enter the Username you created in the Startup Wizard or User Menu Password Enter the Password you created in the Startup Wizard or User Menu If the password is incorrect you will be prompted...

Page 40: ...ecording was scheduled initiated manually or triggered by motion Speaker Icon Allows you to enable or disable audio streamed from an audio enabled camera Motion Detection Icon Indicates that an alarm...

Page 41: ...Prompts the Startup Wizard to begin Startup Configuration Quad View 4 channel viewing layout 8 Channel View 8 channel viewing layout 9 Channel View 9 channel viewing layout Auto Sequence Start Stop t...

Page 42: ...the selected channel Off All Bubble Turns off the spotlight for all spotlight cameras connected to the DVR Off Ch 1 Ch 8 Bubble s Turns off the spotlight for the spotlight camera connected to the sele...

Page 43: ...Access channel display color settings encode settings and motion record settings Record Menu Setup or modify general recording triggered events and recording settings Access recordings playback Syste...

Page 44: ...44 CHAPTER 7 MENUS AND SETTINGS...

Page 45: ...e channel you would like to copy the information to from the second drop down box To Click Copy when the proper channels have been chosen Chapter 7 Menus and Settings Be sure to click Apply to save al...

Page 46: ...w 4 This is the Quad View slide show setting Select the number of slides based on the number of channels you are using One slide will show 4 channels View 8 This is the 8 View slide show setting Selec...

Page 47: ...P Modify these values if you are using a static IP address Information can be obtained from your router and ISP Web Port Allows access to your DVR with your computer through your LAN or the Internet I...

Page 48: ...to register for your free domain name DNS Enable Allows you to enable or disable the use of DDNS protocol Server When using the Night Owl free domain name server you must configure this setting to NIG...

Page 49: ...te Info Display bitrate information on channel view Channel Set the channel to edit Time Display Position and Channel Title Position Check the boxes Display Time and Channel Title to view the time and...

Page 50: ...u must select the desired quality of video Quality Select the quality of video recording Bitrate Adjust the amount of data transferred while streaming The default setting is sufficient for most networ...

Page 51: ...t remains on after detecting motion Area Clicking Set will allow you to configure areas which will and will not detect motion Red boxes denote areas that will detect motion and uncolored boxes show ar...

Page 52: ...your settings Write Log If checked this menu option will save a log of every motion detection event Push Enable Disable your DVR to send push notifications to the Night Owl Connect application when m...

Page 53: ...triggering the motion and infrared sensors In order to set the PIR Detection Area for your PIR camera first log in to your DVR s Main Menu then select Cameras Motion Choose the channel you want to co...

Page 54: ...e your changes will revert to previous settings Record Configuration Click and drag to select the scheduled times of continuous and motion alarm recording Each square represents one hour of time withi...

Page 55: ...rnal USB storage media When multiple cameras are being played the control pane works for the selected camera on the video screen Video Screen Video recordings are played here when you click Play from...

Page 56: ...56 Right click within the Video Playback screen and the menu bar shown above will appear This menu bar will allow you to go back stop playing and set to full screen 7 3 2 b Right Click Menu...

Page 57: ...ng Start Clipping at the start and Stop Clipping at the end Type of Recording Filter Allows filtering based on the type of recording Motion or Continuous Timeline Scale Modify the video timeline in ti...

Page 58: ...list of all recordings will show in the navigation panel You can play the video on the video screen before exporting Play the video on the video screen before exporting by double clicking the video s...

Page 59: ...ted flash drive Burn Start recording the live view video in the selected flash drive Backup Export the recording videos Refresh Will search for USB storage devices plugged into the DVR NOTE This optio...

Page 60: ...End Time Date Time to end the search for recordings Remove Delete the recording from the search Add Shows the recordings Prompts the menu to display video recordings within the set search parameters B...

Page 61: ...es Shows recordings that are on your HDD View Type and Capacity Shows total storage being used and available space on your HDD Also shows the type and status of recording Also shows the type and statu...

Page 62: ...t Selecttheamountofdatatosendduringeachtransmission 8bitsisstandardforallmoderndatatransmissions Parity Detects corrupt commands sent to and from the PTZ camera This should generally be left Disabled...

Page 63: ...od for the channel the PTZ is connected to As the PTZ camera and DVR will communicate via the BNC Video Power cable you will need to change the control method to UTC To do so login to your DVR and the...

Page 64: ...ngs when the HDD is full Choose Stop Record if you would like your DVR to stop recording when the HDD is full Video Format NTSC or PAL formats are available to choose from NTSC is the standard for vid...

Page 65: ...ngs Time feature Week Day Date Indicate whether you would like this feature to be applied the week of or an exact date Start Time Select the date and time to apply the DST offset End Time Select the d...

Page 66: ...up Select an existing group from the list to change the Group Name Enable or Disable password access and modify permissions Modify PWD Modify password Add User Add a new user Delete User Remove user D...

Page 67: ...word for the new user Confirm Password Re input the set password for the new user Memo Optional description of the new user account Group Select a group to administer authority parameters Authority Cu...

Page 68: ...wl Connect App to quickly reconfigure your mobile device via our Owl Scan feature DISCLAIMER The QR Code within this image is not active Please use a QR Code Scanner on your Smart Device to scan the Q...

Page 69: ...and noted within the system For example System logs are recorded when the DVR time is synced with NTP if enabled or if the system is turned on or off Start Time Choose the initial date of your log se...

Page 70: ...VR to automatically delete old files This option is like the Overwrite option however this allows you to customize the time period in which the HDD will automatically delete old recordings Load Save L...

Page 71: ...settings you would like to restore to default Configure notification settings for other triggered events not related to motion detection such as disk error disk full or and or video loss These events...

Page 72: ...uld like to appear on the Alarm Status window Enable Select channel then turn notifications on or off for the selected Event type Show Message Enable an icon to be displayed in Live View when the sele...

Page 73: ...o trigger detected Video Obstruction Flags scenarios in which someone may cover the camera s field of view or if they are attempting to tamper with the video signal Motion Detection Video motion detec...

Page 74: ...ppening Green Check Unchecked alarm that already finished Empty Box No trigger detected 0 Seconds Clear alarm after 0 seconds 5 Seconds Clear alarm after 5 seconds 30 Seconds Clear alarm after 30 seco...

Page 75: ...ture Firmware updates will be detected automatically when this feature is enabled The default selection for the auto upgrade feature is enable Check For Updates Click on Check button to manually check...

Page 76: ...76 CHAPTER 8 GLOSSARY...

Page 77: ...nternet PIR Passive Infrared Heat based sensors eliminate most false alarms and only delivers alerts when people animals or vehicles are detected SMTP Simple Mail Transfer Protocol Standards used for...

Page 78: ...78 CHAPTER 9 WARRANTY...

Page 79: ...ranty shall not apply to installation or the removal and re installation of products after repair Night Owl does not make any claims or warranties of any kind whatsoever regarding the Product s potent...

Page 80: ...or distribution of video audio recordings from security cameras and or audio devices are prohibited or restricted by federal state and local laws When enabling and or using audio recording features wi...

Page 81: ...81 CHAPTER 10 TROUBLESHOOTING...

Page 82: ...f the unit is connected through a power bar or surge protector try bypassing the bar and connecting the power directly to the wall outlet 3 Confirm that there is power at the outlet 4 Connecting the p...

Page 83: ...Check the AUDIO connection to the DVR Audio channels are disabled Left click in Live View to bring up the Volume control and ensure that the channel s are not low or muted Volume on external speakers...

Page 84: ...84 CHAPTER 11 USER INFORMATION...

Page 85: ...d IP Address Web Port Subnet Mask Gateway DNS1 DNS2 User Password Model Number UID General DVR Information Internet Login Information NOTE This information can be found within the General Menu tab und...

Page 86: ...r countries EMAIL Sales Support Sales NightOwlSP com Technical Support Support NightOwlSP com PHONE English Spanish French Sales Technical Support 1 866 390 1303 Live Chat 24 7 365 days a year WEBSITE...

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