Dual VELOCITY
™
Toaster
© 2022 Nieco, LLC All Rights Reserved. Printed in the USA.
15
NIECO DUAL VELOCITY
™
TOASTER WARRANTY
Labor warranty is subject to these limitations:
• Labor warranty work is to be performed during regular working hours. Off-hour labor may be subject to
additional charge by the servicer.
• One-hour travel in each direction to the restaurant from the servicer’s place of business is included.
Restaurants in more distant or remote locations may be charged additional travel time or overnight
accommodation, if necessary.
Your Nieco Service provider will make warranty decisions. Nieco has provided our servicers with guidelines for
warranty work and standards for repair time. If your Nieco servicer rejects your warranty claim, you are required to
pay the servicer even though you dispute the charge. To dispute any warranty decision, first contact the Service
provider principals. If you are not satisfied, contact Nieco Service Department or any Nieco Customer Service
administrator. Nieco will immediately investigate your claim and make a warranty decision. If you have paid your
servicer and your claim is honored, your money will be refunded. You are responsible for paying the servicer when
due, however, regardless of the status of any claim.
Contact: [email protected]
If you are supplied warranty parts without warranty labor, Nieco or your warranty parts supplier may require the
parts to be returned to the factory as a condition of receiving the warranty parts. This is particularly true of high
value important components as motors and controls, or any parts showing a pattern of failure. If required, Nieco will
pay the return freight cost and give instructions via your servicer on how to return the parts.
If required, Nieco will pay the return freight cost and give instructions via your servicer on how to return the parts.
Warranty parts not installed by the servicer will be shipped by your servicer or directly from Parts Town. If you
require more immediate shipment, your service parts supplier may charge additional for expedited freight service.
If you have qualified maintenance employees or wish to use a qualified non-Nieco agency for warranty labor
service otherwise covered under this Nieco warranty, you or your servicer may apply to Nieco for certification as an
alternate Nieco servicer. Such servicer shall be solely responsible to the using customer for all actions and liabilities.
If Nieco qualifies such servicer, Nieco will pay scheduled warranty allowances to the servicer for warranty work
performed. This payment will not include any travel time. Nieco will provide this schedule and limitations when the
servicer is qualified and accepted.
Warranty Parts Schedules
These schedules list common parts that are covered as of November 1, 2021. Nieco may from time to time add,
alter or delete specific parts as the machine specification or parts availability changes. A current schedule can be
obtained from Nieco. Any other warranty work is on an as required basis and will be covered by Nieco servicers.
This warranty is valid for North America and most other countries. Mandated warranties in some countries may vary
due to specific warranty laws, requirements or commercial practices or customs in these various countries. Check
with the country Nieco Servicer for variations from this basic Nieco warranty.
The parts schedules listed are those common parts that are warranted by Nieco. If the part requires service
replacement, your Nieco Servicer will do it, within the terms of this waranty. If your restaurant requires additional
service or travel time, your Servicer will make an extra charge for those services or distances.
P/N
Description
Standard Repair Time
15329 Solid State Relay, 50A
30 min.
29200 High Pressure Blower
30 min.
16034 Transformer, 100-115/230V Input, 24V Output
30 min.
21094 Brushless Motor
30 min.
30228 Paired Element
30 min.
