Nexx Garage NXG-100, Installation Manual

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CUSTOMER SERVICE
Simpaltek LLC is the developer of smart home products such as our best-selling Nexx Garage Smart Wi-Fi
Garage Controller. We take great pride in providing exceptional customer support for all of our products,
whether they have been sold directly by us or through our authorized distributors or re-sellers. Technology
products often require more product support after the purchase than any other type of products, and for
this reason, we have made our customer product support a top priority in our company. We are here for
you before, during, and after your purchase, so please be assured that should you ever need assistance, our
customer support team will be there for you at
support@nexxhome.com .
PRODUCT LIMITED WARRANTY
Simpaltek, LLC warrants to the first retail purchaser of this product that it is free from defects in materials
and/or workmanship for a period of one (1) year following the original purchase date of the product,
provided the product is used 1) in a home environment protected from the elements and 2) in compliance
with the instructions regarding installation, operation, maintenance, and testing. This limited warranty does
not cover 1) normal wear and tear 2) failures due to a) improper installation, operation, care, and
maintenance b) misuse/unintended use c) abuse, negligence d) accidental damage e) unauthorized repairs
or alteration f) use of improper voltage g) electrical outage short circuit 3) consumable parts such as batteries
4) acts of nature.
For products returned for warranty which are confirmed to be defective and are covered by this limited
warranty, we will replace or repair the product at no extra cost to you. Products may be repaired or replaced
by refurbished parts or units or by different models of similar functionality at our sole discretion. We will
not cover any product installation costs, or any labor costs associated with other manufacturers' products
or any repair or replacement or damage costs related to other products and services.
Any warranty claim must be accompanied by the first retail proof of purchase receipt showing the original
first date of purchase, which is used to determine the warranty period.
We do not warrant that the operation of the product will be error-free or uninterrupted. Except to the
extent set forth in this limited warranty, the product is provided on an "as is" basis, and all implied
warranties, including but not limited to any implied warranties of merchantability and fitness for a particular
purpose, are limited in duration to the applicable limited warranty period set forth, and no implied
warranties will exist or apply after such period. No person or entity is authorized to assume for us any other
liability in connection with the sale of this product.