background image

Nextel

®

iDEN

®

Digital Multi-Service Data-Capable Phone

i

550

plus

™ Phone User’s Guide 

@NTN9310A@

NTN9310-A

coverfnl.fm  Page i  Thursday, June 1, 2000  9:59 AM

Summary of Contents for iDEN i550plus

Page 1: ...Nextel iDEN Digital Multi Service Data Capable Phone i550plus Phone User s Guide NTN9310A NTN9310 A...

Page 2: ...protector from the display NOTE The display backlight is activated by pressing any key or button 1 Tear off the Quick Reference Card located on the back cover complete the information and keep it hand...

Page 3: ...hone Status 8 Keypad Lock 9 Activating Keypad Lock 9 Receiving Incoming Calls 9 Receiving New Message Mail 10 Receiving Voice Mail 10 Receiving Nextel Direct Connect Calls 10 Deactivating Keypad Lock...

Page 4: ...eving a List of Missed Calls 26 Last 10 Numbers Received Sent Calls List 26 Quickstore of Phone Numbers 26 Ending a Phone Call 27 Standard Features 28 Call Hold 28 Call Forwarding 28 Call Waiting 30 A...

Page 5: ...es 49 Alert Receipt 50 Accessing New Pages 50 Viewing a Page Immediately 50 Viewing a Page Later 50 Viewing Stored Pages 50 Sending a Page 51 Web Paging Web Messaging 51 Email Paging 52 Numeric Paging...

Page 6: ...ntering Text Using Alpha Mode Adding Words to the User Database 68 Entering Punctuation and Symbols 69 Smart Punctuation 69 Symbols Mode SYM 69 Numbers Mode NUM 70 Entering Email Addresses 70 Nextel O...

Page 7: ...nt Holder 97 Swivel Belt Clip 98 Leather Carry Case 98 Hands Free Car Kit 99 Other Important Information 101 Nextel Customer Care 101 Understanding Status Messages 101 Nextel Terms and Conditions of S...

Page 8: ......

Page 9: ...throughout the guide This guide contains all the information you need to take full advantage of your Nextel service and i550plus phone including Digital Cellular Calling Nextel s All Digital National...

Page 10: ...calls check Voice Mail and more while traveling in select cities internationally Page 25 Programming At Nextel we know one size doesn t fit all and this feature proves it You can customize your i550pl...

Page 11: ...ive driving your full attention Don t let anything interfere with your concentration 2 Assess road conditions before making or taking a call 3 Let Voice Mail pick up when you re in heavy traffic or ha...

Page 12: ...irectory Assistance on page 32 or have your assistant send a text page to your i550plus phone That s right you can receive text and numeric pages right to your i550plus phone For details see Text and...

Page 13: ...550plus phone comes with a standard NiMH AA 1500 mAh battery After attaching the battery charge it for at least ten hours before you use it for the first time After the initial charging the battery ca...

Page 14: ...sing up on the latch 2 Remove the cover by sliding it away from the antenna 3 Insert the battery with the and at the top Install the bat tery bottom first then press down on the battery to secure it 4...

Page 15: ...hone On Off Phone On Phone Off Icon Flashes Icon Displays Icon Displays Icon Displays Icon Displays Charge Strength Low Battery 0 30 31 60 61 90 91 100 Fully Charged 1 Extend the antenna 2 Press and h...

Page 16: ...s visit Nextel at nextel com NOTE To register for the first time on the Nextel National Network you must turn on your i550plus phone in your local calling area Your Nextel Phone Status Your i550plus p...

Page 17: ...keypad NOTE Before locking your phone s keypad you may want to read this entire section to learn how to respond to incoming calls pages etc Activating Keypad Lock NOTE Whenever a key is pressed while...

Page 18: ...g message Receiving Nextel Direct Connect Calls When you receive an incoming Direct Connect call see Nextel Direct Connect on page 55 for additional information the phone will automatically activate t...

Page 19: ...s in your Voice Mail box A flashing Voice Mail icon indicates that you have new unheard messages c New Text and Numeric Paging Flashing Indicator Indicates that you have new incoming pages s Unread Te...

Page 20: ...ous menu options within each mode that allow you to access different functions To switch between menu options follow the steps below Mode What the Display Looks Like Function Phone Mode To make digita...

Page 21: ...ections Phone Mode You must be in Phone mode to perform the following functions Function Action Programming Your Own Phone Number 1 Press then then 1 then o under OK After you program your phone numbe...

Page 22: ...individual you would like to call or enter the Private ID number To place the call press and hold the Nextel Direct Connect Push To Talk button Wait for the chirp then speak into the microphone To li...

Page 23: ...tton and the number is dialed for you You can create and edit your lists using any of the following methods Phone based using the Programming functions Web Phone based using List Manager Computer base...

Page 24: ...phone number characters If the phone number exceeds 12 characters you can pressounder More to see the remaining characters To return to the start of the number pressounder Numbr You can store up to 10...

Page 25: ...ormation for you All you have to do is separate each entry with a pause If you were to program your phone to automatically input the above information the stored data would look like this 17035551234P...

Page 26: ...se your phone to wait 6 seconds before entering the next set of numbers Editing Stored List Entries Once you have created lists you can edit them as necessary Select the applicable option below to edi...

Page 27: ...information Private ID Name and presso under Store If you do not wish to edit one or more of the components just pressounder Store 6 Pressounder Exit until you see the Phone Ready screen 1 Press then...

Page 28: ...xtel phone number and IMEI the number found on the back of your phone underneath the battery Account Administrators will also need the account number billing address zip code and last account balance...

Page 29: ...cline the update from the phone When the New Net Mail message arrives on your phone select Later then delete the message Receive List from your Net Mail Inbox If you have more than one phone you must...

Page 30: ...user and or an Account Administrator However you do not need to have a Nextel phone to act as an Account Administrator Administrators can create master lists or templates to send to multiple users Wh...

Page 31: ...es and Menus on page 12 About This Section This section includes the following Making Domestic Phone Calls There are four ways to make a phone call Direct Dial Scroll Name Search and Speed Dial NOTE K...

Page 32: ...5 Scroll Name Search Speed Dial Automatic Redial To Clear One Digit To Clear All Digits To Cancel Press o under Cancl 1 Press lr to select the individual you want to call 2 Press e 1 Pressounder Name...

Page 33: ...11 Nextel does not yet support all local and state non emergency numbers but is continuously expanding support Placing International Phone Calls Nextel Worldwide Service allows for International Roami...

Page 34: ...clear the flashing indicator Retrieving a List of Missed Calls Last 10 Numbers Received Sent Calls List If you subscribe to Caller ID you can view dial and store the last ten received and last ten se...

Page 35: ...num ber and several letters To select different letters on a key quickly press the key until the desired letter displays For exam ple to enter the letter Y you must press 9 3 times quickly 5 Pressoun...

Page 36: ...nated number when your phone is engaged in other activities Using Call Forwarding When You Do Not Answer This service sends calls to the designated number when you do not answer the call The phone wil...

Page 37: ...Forwd 3 Enter the phone number you want incoming calls forwarded to Or you may press lr to select a number from your stored list 4 Pressounder On 5 Pressounder Exit after the Please Wait message displ...

Page 38: ...Calls Ending the Active Call Turning Call Waiting Off If you do not want to be interrupted during a call you can turn Call Waiting off prior to making receiving a call Pressounder Yes Pressounder No...

Page 39: ...your i550plus phone automatically displays the phone number and or name of the person calling unless blocked by the caller enabling you to decide whether to take the call or forward it to Voice Mail...

Page 40: ...costs for this service airtime will count against your bucket of minutes overage charges will apply if the bucket of minutes has been exhausted If you prefer the operator will stay on the line while c...

Page 41: ...et up your Voice Mail box before you can retrieve messages The following steps will tell you how to set up your mailbox However before proceeding you may want to read Recording Your Active Greeting on...

Page 42: ...sounder Mail to open the Mail screen 2 Voice Mail should be highlighted to indicate that it is selected If it isn t selected press 1 to select it An asterisk indicates new messages 3 Pressounder OK Th...

Page 43: ...aying Messages Once you have selected to play your messages from the main menu Nextel Voice Mail Service will immediately start playing your messages You have several options available during and afte...

Page 44: ...d or deleted remain in your mailbox as new messages for 30 days All messages are automatically deleted after 30 days Changing Your Password To change your current password follow the steps below Save...

Page 45: ...ted message This option is available only if you are a subscriber of Operator Assisted Paging Contact Nextel Customer Care for more information Press 9 for other options after pressing 9 the caller wi...

Page 46: ...ress Exit or Dial Transferring Calls to Voice Mail Alert Receipt Through your programming menu 15 you can delay Voice Mail and Message Mail alerts so that you are not interrupted by the alert tone whi...

Page 47: ...il Service you can select the order you want unheard messages to be played in You may listen to the last received message first Or you may listen to the first received message first To select the orde...

Page 48: ...g table to record your greetings To record Greetings 2 4 your Greeting Schedule must be active To record your greetings follow the steps below Greeting 1 Generic Greeting 24 hours a day 7 days a week...

Page 49: ...can have up to 40 group lists Each list can hold up to 50 addresses see Using Group Lists on page 44 Creating A Group List To set up a Group List follow the steps below 1 From the main Voice Mail menu...

Page 50: ...Before sending messages you may want to see Delivery Options on page 43 1 From the main Voice Mail menu press 4 to access Personal Options 2 Press 2 to access Group Lists 3 Press 4 to modify a Group L...

Page 51: ...record a message 2 Record your message and press to end the message 3 Press 9 at the prompt to indicate that you want to send the message or press 5 for Delivery Options 4 Enter the mailbox number and...

Page 52: ...ions 2 Press the number that corresponds with the desired delivery option Press 1 for Urgent Press 2 for Private Press 3 for Notification of Non Delivery At prompt specify time Press 4 for Future Deli...

Page 53: ...02 etc Recovering Deleted Messages To retrieve deleted messages press then 3 This option only applies to the current Voice Mail session If you hang up the messages will be permanently deleted Message...

Page 54: ...all Nextel Customer Care at 1 800 639 6111 or dial 611 from your Nextel phone and provide them with the pager number 1 From the main Voice Mail menu press 4 to access Personal Options 2 Press 5 to mod...

Page 55: ...tion you may want to refer to Time and Date Charts on page 45 since the phone will only accept times in a 24 hour clock format 1 From the main Voice Mail menu press 4 to access Personal Options 2 Pres...

Page 56: ...when you can t make or take a call Two Way Messaging allows you to send receive and respond to text messages quickly and discreetly About This Section The main topics covered in this section are as f...

Page 57: ...upon completion of the call Store the page if you are outside of the coverage area and deliver it as soon as you are back in a coverage area Attempt continuous delivery of pages until successful for...

Page 58: ...The number of new and saved pages is displayed briefly followed by your first page 2 Pressounder Read 3 Use the on the side of the phone to scroll through messages Pressounder Later The c icon will s...

Page 59: ...he Add button The information is inserted in a new window and the To field is cleared so you can enter another 10 digit Nextel phone number You can send a Group Message to up to 20 Nextel users at one...

Page 60: ...ch message sent For more information you can visit Nextel at nextel com or call 1 800 639 6111 or dial 611 from your Nextel phone 5 A new browser page opens with a copy of your message the recipient s...

Page 61: ...phone and access your company s network or the Internet all without the hassle of locating a telephone jack for a landline connection From anywhere within the guaranteed All Digital Nextel National N...

Page 62: ......

Page 63: ...them at once In addition Nextel has created Nextel Business NetworksSM which allows you to communicate with individuals outside as well as inside your company These Networks link Nextel customers in s...

Page 64: ...ing Private Calls From Private mode there are also two ways to reach an individual using Nextel Direct Connect You can enter the person s Private ID number then press the Push To Talk button Or you ca...

Page 65: ...to quickly store the Private ID for a received or sent call without having to enter the Programming menu 1 Press m until you see Prvt Ready 2 Enter the Private ID 3 Press and hold the Push To Talk but...

Page 66: ...l Direct Connect subscriber at no cost avoiding airtime charges NOTE Until you answer clear or queue the call alert you will not receive any additional Phone Private or Group calls 1 Pressounder Store...

Page 67: ...kgroup Your Sales Representative or Nextel Customer Care must set up your Talkgroup by providing you with a Talkgroup number for each Talkgroup After you have the number you can assign each Talkgroup...

Page 68: ...1 Press then then 2 then 3 2 Pressounder OK 3 At Add New Entry pressounder OK 4 At Enter ID enter the desired Talkgroup number 5 Pressounder Store 6 At Enter Name enter the desired Talkgroup name 7 P...

Page 69: ...ng Group alerts and communication Turning Group Silent On Off 1 Press then then 3 then 8 2 Pressounder On or Off The available option depends on the current setting being used For example if On is the...

Page 70: ......

Page 71: ...Nextel Online Wireless Internet Service NOTE Nextel Online Wireless Internet Services are part of the dynamic environment of the World Wide Web Images and home pages presented throughout this guide ma...

Page 72: ...Arrows at the bottom of the phone screen indicate that additional text can be viewed Press lr scroll keys or volume control list buttons to scroll one line at a time or press and hold to scroll one p...

Page 73: ...over the Nextel National Network remain private and secure Pressounder Yes to enable the phone s network security feature The phone screen will display the following short messages Generating key Com...

Page 74: ...ailable Word Alpha Number and Symbol WORD or word activates single key press T9 Text Input ALPHA or alpha activates standard keypad text entry called multi tap NUM allows entry of keypad numbers SYM a...

Page 75: ...d alpha SYM NUM press the rightountil word displays 2 Type your word by using one key press per desired letter The displayed word may change as you type it Do not try to correct the word as you go Typ...

Page 76: ...ns i e Y2K or Web URLs 1 From any screen that displays one of the four text entry modes word alpha SYM NUM press the rightountil alpha displays 2 Enter the word using multiple key presses as required...

Page 77: ...M below Symbols Mode SYM You can also enter punctuation and additional symbols using Symbols Mode SYM There are four screen pages within symbols mode offering 32 different symbols 1 From any screen th...

Page 78: ...ohn by pressing 5646 2 Press the rightountil SYM is displayed Pressounder More until SYM2 is displayed Select by pressing the corresponding number on the keypad or Use Smart Punctuation to add Press 1...

Page 79: ...been easier to stay connected informed and in control To activate this service call Nextel Customer Care at 1 800 639 6111 or dial 611 from your Nextel phone For additional information on how to use t...

Page 80: ...from your phone Read or delete your email compose new email reply or forward mail to others Define the critical information you need to know about by creating email filters Email filters will notify...

Page 81: ...ays an abbreviated 5 day forecast for your zip code along with the option to change the city for which weather is displayed News View the top 3 local and national news headlines from MSNBC Finance Obt...

Page 82: ...t information including Lottery Check the lottery results for your preferred zip code or change cities to view lottery results for additional areas Horoscope Access your personal horoscope or display...

Page 83: ...ts across multiple work groups See List Manager on page 20 for more information Bookmarks Bookmarks provide quick and easy access to your favorite Web sites and pages To add a bookmark follow the step...

Page 84: ...highlighting the desired link then pressingounder Link Should you happen to access a non WAP enabled site your phone may display fragments of text or an error message The list of wireless enabled site...

Page 85: ...e com suffix for commercial sites If you would like to access other Web site categories such as education edu government gov or networks net you must type the entire Web address including the www and...

Page 86: ...swords are case sensitive and must be typed exactly as originally entered When can I change the text input mode You can change modes at any time during text entry The current text entry mode is displa...

Page 87: ...When entering text how can I change cases To create a capital letter press and hold until the text entry mode appears in all capital letters i e word will change to WORD The next letter you type will...

Page 88: ...registered with nextel com 3 You didn t accept the transmission from the Web site Where is the IMEI number The IMEI is the number found on the back of your phone To locate the IMEI turn off your phone...

Page 89: ...h Spanish French or Portuguese The default language is English To change the display language Changing the Display Language Page 81 Setting the Time and Date Page 82 Backlight Timer Page 83 Setting th...

Page 90: ...y the time and date on the third line of the display To set the time and date format once this feature is activated follow the steps below 12 Hour Display 12 00 am 6 25 am 12 00 pm 10 25pm 24 Hour Dis...

Page 91: ...next step Or pressounder the available option For example if 12 hour format is the current setting 24hr will appear as an option 5 Press lr until you see the Date Format screen The format being used...

Page 92: ...ccess this menu from the Phone Private or Group modes 1 Press then then 3 then 1 The display shows your current ring style 2 Pressounder OK 3 Press lr to scroll through the available Ring Styles 4 Pre...

Page 93: ...Automatically lock your phone each time it is powered off to prevent unauthorized use 6 Auto Answer On Off Turn on or off automatic answering of incoming phone calls after 1 4 rings 10 Last Call Timer...

Page 94: ...60 24 Area List Program Add edit or erase numbers and associated names for up to 50 targeted areas 30 Ringer Volume Set the ringer volume using the volume control keys or lower the volume to silence t...

Page 95: ...View the Internet Protocol IP Address 1 for your microbrowser as programmed in your phone If your phone is cabled to a computer view IP Address 2 the stored IP address of your computer Use the scroll...

Page 96: ...ter Clear Performs Feature Reset and erases all stored lists 43 Master Reset Resets the phone s identification number 44 Change Service Key Changes or resets the fraud prevention service key 50 NAM Se...

Page 97: ...and Cigarette Lighter Adapter To order accessories discussed in this guide or for a brochure of additional accessories call Nextel NextdaySM Accessories at 1 800 914 3240 or contact your Nextel Author...

Page 98: ...ne via the Side Charging Jack see Features Bookmark and plug the charger into an electrical outlet Battery Charging Times Battery Operating Instructions Extreme temperatures will degrade battery perfo...

Page 99: ...r s power supply plug into an electrical outlet 110V U S 2 Insert the charger s DC plug into the Side Charging Jack on your i550plus phone 1 Insert the wall plug adapter into the Rapid Travel Charger...

Page 100: ...ing power to your i550plus phone The power light green LED will light when the Cigarette Lighter Adapter is receiving power Using the Cigarette Lighter Adapter 1 Insert the Cigarette Lighter Adapter s...

Page 101: ...ed Rapid Power Supply The charger will flash both LEDs red if the Standard Travel charger is attached Charging a Battery NOTE Charging times may vary when performing data operations It is recommended...

Page 102: ...upply s DC jack plug into the DC jack recepta cle on the back of the charger NOTE Use only with the Motorola rapid charger included with your Desktop Charger package 2 Plug the power supply end of the...

Page 103: ...below 5o C 41o F or above 45o C 113o F No LED indication Check that the i550plus phone with battery or a battery alone is inserted correctly Make sure that the power supply is plugged into an appropri...

Page 104: ...the Audio Adapter Attaching Detaching the Earpiece Microphone or Headset NOTE When the Audio Adapter and earpiece are connected all audio including tones will be routed to the audio accessory s earpi...

Page 105: ...on each side of the Audio Adapter 2 Pull the Audio Adapter from the i550plus phone Do not place the Dash Mount Holder over the air bag or in the air bag deployment area For more information see Safety...

Page 106: ...Leather Carry Case accommodates most i550plus phone accessories including Travel Chargers audio accessories vehicle accessories and data accessories See Nextel Online Dial Up Service User s Guide 1 At...

Page 107: ...ophone Dash Mount Holder and power to the phone An external Push To Talk PTT switch is also present When the phone is turned off the Hands Free Car Kit charges the Standard battery in 105 minutes to 9...

Page 108: ...ight green LED will come on 4 Selecting the correct position for the Hands Free Visor Micro phone is vital for the performance of the hands free circuitry It is recommended that the microphone be moun...

Page 109: ...ted on a sticker behind the battery on the back of your Nextel phone Your IMEI number is a 15 digit number beginning with 000 The Model number is a 10 digit alpha numeric code You ll want to record th...

Page 110: ...system is experiencing heavy traffic Please try again later Status Messages Message Description Service Conflict This service cannot be enabled because an incompatible service has already been turned...

Page 111: ...nsible for the installation operation quality of transmission or maintenance of the equipment Company reserves the right to change or remove assigned codes and or telephone numbers when such change is...

Page 112: ...Conditions of Service in addition to any other remedies the Company may have Company may temporarily or permanently terminate Service to Customer If Company disconnects the Service Customer shall be...

Page 113: ...or damage resulting from the interruption or failure in the operation of any equipment activated on the service There are no warranties which extend beyond the description contained herein Customer a...

Page 114: ...at in most cases the developer of an Application is responsible for providing customer care and Application support to all Customers using the Application In the event Customer contacts Company custom...

Page 115: ...48 Department of Health and Welfare Canada Safety Code 6 To assure optimal radio product performance and make sure human exposure to radio frequency electromagnetic energy is within the guidelines set...

Page 116: ...ome hearing aids In the event of such interference you may want to consult your hearing aid manufacturer to discuss alternatives Other Medical Devices If you use any other personal medical device cons...

Page 117: ...ch as below decks on boats fuel or chemical transfer or storage facilities areas where the air con tains chemicals or particles such as grain dust or metal pow ders and any other area where you would...

Page 118: ...al surfaces of the radio product with a damp cloth using a mild solution of dishwashing detergent and water Some household cleaners may contain chemicals that could seriously damage the radio product...

Page 119: ...lt in a risk of fire and electric shock If an extension cord must be used make sure that The pins on the plug of the extension cord are the same number size and shape as those on the plug of the charg...

Page 120: ...iginal applicable warranty period All replaced parts of Product shall become the property of MOTOROLA This express limited warranty is extended by MOTOROLA to the original end user purchaser only and...

Page 121: ...and Product item serial number in order to receive warranty service and also deliver or send the Product item transportation and insurance prepaid to an authorized warranty service location Warranty...

Page 122: ...d States patent that such purchaser will permit MOTOROLA at its option and expense either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the sam...

Page 123: ...of MOTOROLA This express limited warranty is extended by MOTOROLA to the original end user purchaser only and is not assignable or transferable to any other party This is the complete warranty for th...

Page 124: ...u the Product e g dealer or communication service provider it can facilitate your obtaining warranty service IV WHAT THIS WARRANTY DOES NOT COVER a Defects or damage resulting from use of the Product...

Page 125: ...rn The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA MOTOROLA will have no liability with respect to any claim of patent infringeme...

Page 126: ...rved Nextel the Nextel logo Nextel Worldwide Nextel Direct Connect Nextel Nextday Nextel Business Networks Nextel Online Two Way Messaging and How Business Gets Done are trademarks and or service mark...

Page 127: ...arge Strength 7 Charging the Battery 6 90 Cigarette Lighter Adapter 92 Coverage Areas 8 Creating A Group List 41 Customer Care 89 101 Customizing the i550plus Phone 81 D Dash Mount Holder 97 Delayed F...

Page 128: ...5 Net Mode Navigation Keys 63 Net Ready 63 New Message Indicators 38 New Text and Numeric Paging Flashing Indicator 11 Next 66 Nextel Business Networks 55 89 Nextel Direct Connect 12 55 Nextel Nextday...

Page 129: ...ample Greeting 37 Saving and Deleting Messages 36 Scroll 24 Search 76 Selecting a Name from a Stored List 57 Selecting a Ring Style 84 Sending a Call Alert 58 Sending a Page 51 Setting the Ringer Volu...

Page 130: ...122 www nextel com Changing Your Password 36 Indicator 11 Voice Mail Box 33 W Web Messaging 51 Web Paging 51 Word Mode 67...

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