7. I have forgotten my password
A:Press the forget password button to retrieve it via security
email address. If you have not set this ; please contact your
place of purchase to have the unit reset.
8. Can more than one person view my camera
A: Yes, up to 15 users can view a single camera. The camera
paired originally with the unit is the administrator.
9. How many cameras can add to the smartphone app?
A: Up to 99 cameras can be added to a single app however it
will slow down opening the device list if you have multiple
cameras added.
10.Why can’t some smartphones show the video?
A:The camera requires a minimum Android version above 4.0
and 8.0 for iOS devices.
11. Can the night vision be turned off?
A:The night vision is switched on automatically when low light
is detected.
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