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4. The lights work but the blower is not spinning at all, is stuck or is
rattling:
- The blower might be jammed or scraping the bottom.
- The motor is defective, possible seized - change the motor.
- The thermally protected system detects if the motor is too hot
to operate and shuts the motor down. In this case the motor will
function properly after the thermally protected system cool down.
5. The hood is not venting out properly:
- Make sure the distance between the cook top and the bottom of
the hood is within 28” (71.1 cm) and 32” (81.3 cm) in range.
- Reduce the number of elbows and length of duct work. Check if
all joints are properly connected, sealed, and taped.
- Make sure the power is on high speed for heavy cooking.
- The wind from the opened window or open doors in the
surrounding area are affecting the ventilation of the hood. Close all
the windows and doors to eliminate the outside wind flow.
- Check whether the direction of duct opening is against the wind, if
so then adjust the duct opening direction.
- Check whether using the wrong size of ducting.
6. The light does not work:
- Check whether the light bulb is loose, if so tighten the light bulb.
- Swap out light assembly to working ones to determine whether it
is caused by defective light bulbs.
NOTE: For all other inquiries, please contact us.