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LIMITED WARRANTY

FOR MODEL 920-0010

GAS-FIRED INFRARED OUTDOOR PATIO HEATER

Nexgrill Industries, Inc 

warrants to the original consumer purchaser of each Outdoor Patio 

Heater that when subject to normal residential use, it is free from defects in workmanship 
and materials under normal conditions of use in a commercial application for a period of 90 
days from purchase and in a residential application for a period of 1 year.  Any work or 
repair of the heater must be performed by qualified service personal.  There will be a 
shipping and handling charge for the delivery of the warranty part(s).

Component                              

Warranty Period

Burner:

3 Years

Valve:                                           

1 Year

Pilot Kit:

1 Year

All Other Parts                               

1 Year

Our obligation under this warranty is limited to repair or replacement at our option of 
the product during the warranty period. The extent of any liability of Nexgrill Industries, 
Inc. under this warranty is limited to repair or replacement. This warranty does not 
cover normal wear of parts, damage resulting from any of the following: negligent use 
or misuse of the product, use on improper fuel/gas supply, use contrary to operating 
instructions, or alteration by any person other than our factory service center.  The 
warranty period is not extended by such repair or replacement.

Warranty claim procedure:  

If you require service or parts for your Patio Heater, 

please contact our Warranty Service Center for factory direct assistance. Our hours 
of operation are 8 AM to 5 PM PST. Our number is 1-800-913-8999 and our FAX 
number is 1-909-598-7699.  Please direct all correspondence to:  Nexgrill Industries, 
Inc. 280 Machlin Court, City of Industry, CA 91789 

ATTN: Warranty Service Center

(920-0010

)

.

Product repair as provided under this warranty is your exclusive remedy.  Nexgrill 
Industries, Inc. shall not be liable for any incidental or consequential damages for 
breach of any express or implied warranty on its products, except to the extent 
prohibited by applicable law, any implied warranty or merchantability or fitness for a 
particular purpose on this product to the duration of the above warranty.  Some states 
do not allow the exclusion or limitation of incidental or consequential damages or 
allow limitations on how long an implied warranty lasts, so the above limitations or 
exclusions may not apply to you.  This warranty gives you specific legal rights, and 
you may have other rights which vary from state to state.

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Summary of Contents for 920-0010

Page 1: ...assembling using or servicing this heater Keep this manual for future reference If you have questions about assembly operation servicing or repair of this heater please call Nexgrill Industries Inc at 1 866 984 7455 OUTDOOR PATIO HEATER Model 920 0010 Warning For outdoor Use Only A02Y07P 2 1 ...

Page 2: ...l injury or property damage The following symbols shown below are used extensively throughout this Manuals Always heed these precautions as they are essential when using Any mechanical or fueled equipment DANGER DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury WARNING WARNING indicates a potentially hazardous situation which if not avoi...

Page 3: ...lution NEVER USE AN OPEN FLAME TO CHECK FOR LEAKS The LP tank should be turned off when the heater is not in use At least once a year the unit should be inspected for the presence of spiders spider webs or other insects The burner area is a common spider haven and can damage the heater and render it unsafe for use Check the heater immediately if any of the following exists 1 The smell of gas in co...

Page 4: ... Tank hook Ø 3 16 x 4 Flat Head Screw 4 Tank hook Ø 3 16 x 4 Flat Washer 4 Reflector Ø1 4 x 82mm Threaded Ends Stud 1 Reflector Nut 1 Reflector Ø 1 4 x 8mm Truss Head Screw 3 Reflector Ø5 32 x 8 mm Truss Head Screw 6 Heater Body Ø 1 4 x 25mm Flat Head Screw 3 Secure Guard Ø 1 4 Flat Washer 4 Secure Guard Ø 1 4 x 20mm Truss Head Screw 4 Emitter Grid Ø3 16 x 10mm Truss Head Screw 4 Granite Table Ø 1...

Page 5: ...STEP 2 Secure the Granite Table Align the cut out portion of the Granite Table Rubber Ring with the openings in the Granite Table Support Bracket Align the screw holes in the underside of the Granite Table with the holes in the Granite Table Support Bracket Using 2 1 4 x 15mm Truss Head Screw attach the Granite Table to the Granite Table Support Bracket as shown in the diagram to the left 5 ...

Page 6: ...ease make sure the Gas Hose End and two wires go through the post Do not secure the heat assembly in this step STEP 3 Attach the Emitter Grid Put the Emitter Grid on the Emitter base Secure the Emitter Grid with 4pcs 3 16 x 10mm Truss Head Screws as shown in the diagram to the left 6 ...

Page 7: ...using Secure the Heater Body with 3pcs 1 4 x 25mm Flat Head Screws as shown in the diagram to the left STEP 6 Emitter Screen Assembly The Emitter Screen comes as two pieces which fit together just under the base of the Emitter Screen Needed for this step are 4 1 4 x 20mm Truss Head Screws and 4 1 4 Flat Washers Align the open area at the bottom of the Emitter Screen with the four holes in the Cont...

Page 8: ...fitting on the Gas Hose with adjustable wrenches STEP 8 Connect the Igniter Wires There should be two wires hanging down in the Base Housing The connectors on the ends of the wires are different sizes Connect the ends with the appropriate sized receptacles on the top of the connector block in the interior of the Base Housing as shown 8 ...

Page 9: ... Plate 3pcs 1 4 x 10mm screws 3pcs 1 4 spring washer and 3pcs 1 4 flat washer are needed for this assembly Align the holes in the Reflector Plate with those in the Reflector and insert the screws from the underside of the Reflector into the holes in the Reflector Plate and tighten 9 STEP 11 Attach the Reflector Nut Post Screw Threaded Ends Stud into the Emitter top Turn the Reflector Nut onto the ...

Page 10: ...gram Secure the other Regulator End onto Gas Tank until tight The LP Gas supply cylinder must be disconnected when this appliance is not in use Disconnect the gas tank by turning the regulator counterclockwise CL OS E g O P E N 10 STEP 13 Tank hook assembly z4pcs 3 16 x 12 mm screws 4pcs 3 16 x 12 washer flat washer are needed for this assembly zThere are 4 screws used to attach the tank hook Alig...

Page 11: ...ne tank is not included A dented rusted or damaged propane tank may be hazardous and should be checked by your tank supplier Never use a propane tank with a damaged valve connection A dented rusted or damaged propane tank may be hazardous and should be checked by your tank supplier Never use a propane tank with a damaged valve connection The propane tank must be constructed and marked in accordanc...

Page 12: ... 2 1 Step 1 STEP 2 4 Light the heater following instructions on page 10 and page 13 14 5 Using spray bottle with soapy water spray each of the areas listed below to visually inspect for leaks Leaks will be indicated by bubbles 6 Intake hose fitting 4 at bottom of safety control valve See diagram for Step 2 7 Pilot tubing 5 to safety control valve See diagram for Step 2 8 Orifice fitting 6 and the ...

Page 13: ...on shown in Figure 1 must be maintained at all times The installation must conform to local codes or in the absence of local codes with the standard for the storage and handling of liquid petroleum gases The heater must be placed on level firm ground Never operate in an explosive atmosphere Keep away from areas where gasoline or other flammable liquids or vapors are stored or used During strong an...

Page 14: ... water to the tank and hose connections D Push and turn the gas control knob to PILOT position The igniter will spark at the same time Firmly press down the knob for 15 seconds until the pilot remain lit It might need 2 or 3 trials to light the pilot burner If the pilot fails to remain lit or becomes extinguished Repeat steps B D E Once the pilot is lit continue to hold in the control knob for 15s...

Page 15: ...y and the heater should not be operated again until repairs are made FIGURE 1 NORMAL FLAME POSITION 2 50 8mm 1 25 4mm 0 0mm RELIGHTING A Turn the control knob to off position B Wait five 5 minutes for gas to dissipate before attempting to relight the pilot C Repeat steps beginning with step D on the previous page Page 10 SHUT DOWN INSTRUCTIONS Turn control knob clockwise to OFF position The burner...

Page 16: ...he safety control valve cylinder valve panel or instruction plate on post The posts of the burner must remain clean so that the gas flow is unrestricted The air inlet of the venture tube must also be kept clean for combustion air supply if the heater is not performing properly it may be necessary to clean the burner see burner removal BURNER REMOVAL 1 Remove reflector and emitter assembly by remov...

Page 17: ...ay not heat up enough for the main burner to come on If this occurs it will be necessary to clean the pilot BEWARE OF SPIDERS CAUTION BURNER TUBES MUST BE INSPECTED AND CLEANED BEFORE FIRST USE Spiders and small insects occasionally spin webs or make nests in the burner tubes and orifices during warehousing and transit These webs or nests can lead to a gas flow obstruction which could result in a ...

Page 18: ...s pressure Blockage in burner orifice Control knob not in ON position Purge gas line and repeat ignition operation Check gas pressure Turn ON gas supply Check gas passageway Call a qualified person Turn control knob to pilot position Press in control knob while in pilot position Pilot won t light Igniter did not spark Pilot won t stay lit Main burner won t light Reset the Heater keep in vertical p...

Page 19: ...Left Panel 13 1 Door Latch Support 37 1 Control House Back Panel 12 1 Door Latch 36 1 Control House Right Panel 11 1 Front Door 35 1 Emitter Screen Right 10 1 Door Latch Bracket 34 1 Emitter Screen Left 9 1 Side Panel Right 33 1 Emitter base 8 1 Axletree Support Plate 32 1 Main Burner Assembly 7 2 Wheel 31 1 Emitter Grid 6 1 Wheel Axle 30 3 Reflector 5 1 Side Panel Left 29 1 Reflector Plate 4 1 Ga...

Page 20: ...ontrary to operating instructions or alteration by any person other than our factory service center The warranty period is not extended by such repair or replacement Warranty claim procedure If you require service or parts for your Patio Heater please contact our Warranty Service Center for factory direct assistance Our hours of operation are 8 AM to 5 PM PST Our number is 1 800 913 8999 and our F...

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