Nexgrill 820-0033, Manual

Page: 17 / 60

17
TROUBLESHOOTING
PROBLEM CORRECTIVE ACTION
The grill will not light. 1. Check to see if the liquid propane cylinder is empty.
2. Check burner ports for any blockage. Use a soft wire brush
to clear plugged ports.
3. Check the gas orifice on the burner for an obstruction. If
orifice is blocked, clean with a needle or thin wire.
NEVER USE A WOODEN TOOTHPICK.
Burner flame is yellow or orange
in conjunction with gas odor.
1. Check for spiders and insects.
2. Call customer service at 1-800-9 13-8999 .
Low heat with the control knob on
the "HIGH" setting.
1. Make sure the grill area is clear of dust.
2. Make sure the burner and orifice are clean.
3. Check for spiders and insects.
4. Is there adequate gas supply available?
5. Is the grill being preheated for 15 minutes?
If you have any questions regarding the product, please call customer service
at 1-800-9 13-8999 , 8 a.m. - 5 p.m., P ST, Monday - Friday.
WARNING
Spiders and insects can nest inside the burners of the grill and disrupt gas flow. This very dangerous
condition could cause a fire behind the valve panel, thereby damaging the grill and making it unsafe
for operation. Inspect the grill at least twice a year or immediately after any of the following conditions
occur:
1. The smell of gas in conjunction with burner flames appearing yellow.
2. The grill does not reach temperature.
3. The grill heats unevenly.
4. The burners make popping noises.
If the grill does not function properly, use the following checklist before contacting your dealer
for service.