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Neu-X100 User Manual

Chapter 1: Product Introduction

Hardware Specifications

CPU Support

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Intel

Celeron

Processor N3350 (2.40GHz, 6W TDP)

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Intel

Pentium

Processor N4200 (2.50GHz, 6W TDP)

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Intel

Celeron

Processor J3455 (2.30GHz, 10W TDP)

Graphics

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Intel

HD Graphics 500 (with N3350/J3455)

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Intel

HD Graphics 505 (with N4200)

Main Memory

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1x 204-pin SO-DIMM socket, supports up to DDR3L 1866MHz, non-ECC,
un-buffered memory up to 8GB

I/O Interface-Front

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2 x RJ45 with LEDs for Gigabit LAN

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2 x HDMI 2.0, 4096 x 2160 resolution @ 60Hz

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1 x COM port (RS232/RS422/RS485)

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1 x DC-in jack with lock

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2 x USB 3.0

I/O Interface-Rear

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2 x Antenna holes

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1 x Power button with LED

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1 x Storage active LED

Internal I/O

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1 x COM port connector (RS232)

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1 x Power connector

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1 x TPM module connector

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1 x Line-out audio connector

Expansion

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1 x Mini-PCIe full-size connector, supports Wi-Fi/LTE module

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1 x SIM slot on board (full-size)

Storage

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1 x M.2 M key 2242 SSD

Power Supply

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1 x External 45W AC/DC power adapter with lock

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Input: 100VAC to 240VAC

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Output: DC+19VDC

Environment

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Operating temperature: -5°C to 50°C

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Storage temperature: -20°C to 80°C

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Humidity: 95% (non-condensing)

Certification

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CE (EMC E EN55035)

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FCC Class A (EMI Part 15B)

Dimensions

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155mm (W) x 106mm (D) x 37mm (H)

Operating System

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Windows 10 64-bit

▪

Linux 4.1

Summary of Contents for Neu-X100 Series

Page 1: ...NEXCOM International Co Ltd NEXCOM International Co Ltd Published April 2020 www nexcom com Intelligent Platform Services Business Unit Edge Computing System Neu X100 User Manual ...

Page 2: ... X100 1 Overview 1 Key Features 1 Hardware Specifications 2 Physical Features 3 Front Panel 3 Rear Panel 3 Mechanical Dimensions 4 Chapter 2 Jumpers and Connectors Before You Begin 5 Precautions 5 Jumper Settings 6 Locations of the Jumpers and Connectors for Neu X100 7 Top View 7 Bottom View 8 Jumpers DIP Switches 9 AT ATX Mode Select 9 Clear CMOS 9 LVDS Panel Voltage Select 10 Backlight Control V...

Page 3: ...ector M Key 20 Chapter 3 System Setup Removing the Chassis Cover 21 Installing a SO DIMM Memory Module M 2 M Key SSD Module 2242 22 Installing a Half size Wi Fi Module Mini PCIe Slot 23 Chapter 4 BIOS Setup About BIOS Setup 26 When to Configure the BIOS 26 Default Configuration 27 Entering Setup 27 Legends 27 BIOS Setup Utility 29 Main 29 Advanced 30 Chipset 37 Security 40 Boot 41 Save Exit 42 ...

Page 4: ...f NEXCOM International Co Ltd All other product names mentioned herein are registered trademarks of their respective owners Regulatory Compliance Statements This section provides the FCC compliance statement for Class A devices and describes how to keep the system CE compliant Declaration of Conformity FCC This equipment has been tested and verified to comply with the limits for a Class A digital ...

Page 5: ...d Polybrominated diphenyl Ethers PBDE 0 1 or 1 000ppm In order to meet the RoHS compliant directives NEXCOM has established an engineering and manufacturing task force to implement the introduction of green products The task force will ensure that we follow the standard NEXCOM development procedure and that all the new RoHS components and new manufacturing processes maintain the highest industry q...

Page 6: ...onsible for the safe packaging of defective products making sure it is durable enough to be resistant against further damage and deterioration during transportation In case of damages occurred during transportation the repair is treated as Out of Warranty Any products returned by NEXCOM to other locations besides the customers site will bear an extra charge and will be billed to the customer Repai...

Page 7: ...nd power supply are inconsistent with these instructions or the instructions for accessory modules contact the supplier to find out how you can ensure that your computer meets safety and regulatory requirements Cautions Electrostatic discharge ESD can damage system components Do the described procedures only at an ESD workstation If no such station is available you can provide some ESD protection ...

Page 8: ...e the soft metal or plastic parts of the connectors Safety Information Before installing and using the device note the following precautions Read all instructions carefully Do not place the unit on an unstable surface cart or stand Follow all warnings and cautions in this manual When replacing parts ensure that your service technician uses parts specified by the manufacturer Avoid using the system...

Page 9: ...e 12 Never pour any liquid into an opening This may cause fire or electrical shock 13 Never open the equipment For safety reasons the equipment should be opened only by qualified service personnel 14 If one of the following situations arises get the equipment checked by service personnel a The power cord or plug is damaged b Liquid has penetrated into the equipment c The equipment has been exposed...

Page 10: ...ion of the installed software operating system version application software etc A complete description of the problem The exact wordings of the error messages Warning 1 Handling the unit carry the unit with both hands and handle it with care 2 Maintenance to keep the unit clean use only approved cleaning products or clean with a dry cloth Conventions Used in this Manual Warning Information about c...

Page 11: ...hung Office 16F No 250 Sec 2 Chongde Rd Beitun Dist Taichung City 406 R O C Tel 886 4 2249 1179 Fax 886 4 2249 1172 Email sales nexcom com tw www nexcom com tw NexCOBOT Taiwan Co Ltd 13F No 916 Chung Cheng Rd ZhongHe District New Taipei City 23586 Taiwan R O C Tel 886 2 8226 7796 Fax 886 2 8226 7792 Email sales nexcom com tw www nexcom com tw GreenBase Technology Corp 13F No 922 Chung Cheng Rd Zho...

Page 12: ...mingzun Plaza Bldg 1 No 609 Yunlin East Rd Shanghai 200062 China Tel 86 21 5278 5868 Fax 86 21 3251 6358 Email sales nexcom cn www nexcom cn NEXCOM Surveillance Technology Corp Floor 5 Building C ZhenHan Industrial Zone GanKeng Community Buji Street LongGang District ShenZhen 518112 China Tel 86 755 8364 7768 Fax 86 755 8364 7738 Email steveyang nexcom com tw www nexcom cn NEXCOM United System Ser...

Page 13: ...scription 1 5060200355X00 Thermal Pad For Memory Thermal Pad for VTC 7240 Moto E LIN 60x20x2mm K 2w mk S3S 2 5060200417X00 Thermal Pad For M 2 Thermal Pad T Global TG4040 30x25x1 5mm K 4 w mK UL 3 7400045002X00 Power Adapter Power Adapter for Neu X100 Series FSP FSP045 RBBN3 45W 19V 2 37A 4 5040420019X00 Mini Card Bracket Mini Card Bracket for NDiS M323 VER A CHYUAN JYH 29x30x2 1mm t 1 0mm SPCC NI...

Page 14: ... for Neu X100 Neu X100 N3350 P N 10W10X10000X4 Intel Celeron N3350 processor formerly codenamed Apollo Lake slim and fanless system Neu X100 N4200 P N 10W10X10001X4 Intel Pentium N4200 processor formerly codenamed Apollo Lake slim and fanless system Neu X100 J3455 P N 10W10X10002X4 Intel Celeron J3455 processor formerly codenamed Apollo Lake slim and fanless system ...

Page 15: ...duction Chapter 1 Product Introduction Key Features Intel Celeron Processor N3350 Intel Pentium N4200 or Intel Celeron Processor J3455 formerly codenamed Apollo Lake Slim chassis design in a 3 5 MB form factor Support HDMI 2 0 output Fanless design Mini PCIe slot supports Wi Fi and LTE module Neu X100 Overview ...

Page 16: ...tion 60Hz 1 x COM port RS232 RS422 RS485 1 x DC in jack with lock 2 x USB 3 0 I O Interface Rear 2 x Antenna holes 1 x Power button with LED 1 x Storage active LED Internal I O 1 x COM port connector RS232 1 x Power connector 1 x TPM module connector 1 x Line out audio connector Expansion 1 x Mini PCIe full size connector supports Wi Fi LTE module 1 x SIM slot on board full size Storage 1 x M 2 M ...

Page 17: ...ernational Co Ltd All Rights Reserved 3 Neu X100 User Manual Chapter 1 Product Introduction Physical Features Front Panel Rear Panel Storage LED COM Antenna Hole Antenna Hole USB 3 0 HDMI1 HDMI2 LAN1 LAN2 Power Button DC Input ...

Page 18: ...Copyright 2020 NEXCOM International Co Ltd All Rights Reserved 4 Neu X100 User Manual Chapter 1 Product Introduction Mechanical Dimensions 37 155 10 106 169 179 5 85 5 36 65 16 8 Ø4 Ø8 ...

Page 19: ...efore touching any internal components by touching a metal object Static electricity can damage many of the electronic components Humid environments tend to have less static electricity than dry environments A grounding strap is warranted whenever danger of static electricity exists Precautions Computer components and electronic circuit boards can be damaged by discharges of static electricity Wor...

Page 20: ... jumpers ensure that the jumper caps are placed on the correct pins When the jumper cap is placed on both pins the jumper is short If you remove the jumper cap or place the jumper cap on just one pin the jumper is open Refer to the illustrations below for examples of what the 2 pin and 3 pin jumpers look like when they are short on and open off Two Pin Jumpers Open Left and Short Right Three Pin J...

Page 21: ... 51 52 10 13 14 10 9 2 2 9 9 LAN2 LAN1 USB1 HDD_LED PWR_SW HDMI2 HDMI1 SIM COM1 DC_PWR RESET COM2 NXM_DEBUG FAN1 JP1 CLRCT ATX_AT BATTERY1 J1 LINE_OUT SW1 LVDS LVDS_PWR MINI_CARD INV J2 CON1 BTL_PWM LED_CON W_USB Locations of the Jumpers and Connectors for Neu X100 Top View The figure below is the top and bottom view of the mainboard used in Neu X100 It shows the locations of the jumpers and conne...

Page 23: ...mpers DIP Switches AT ATX Mode Select Connector type 1x3 3 pin header 2 0mm pitch Connector location ATX_AT Clear CMOS Connector type 1x3 3 pin header 2 0mm pitch Connector location CLRTC Pin Settings 1 2 On ATX Mode 2 3 On AT Mode 1 2 On default Pin Settings 1 2 On Normal 2 3 On Clear CMOS 1 2 On default 1 3 1 3 1 1 3 3 ...

Page 24: ...DS Panel Voltage Select Connector type 1x3 3 pin header 2 54mm pitch Connector location LVDS_PWR Backlight Control Voltage Select Dimming Connector type 1x3 3 pin header 2 0mm pitch Connector location BLT_PWM Pin Settings 1 2 On 3 3V 2 3 On 5V 1 2 On default Pin Settings 1 2 On 3 3V 2 3 On 5V 2 3 On default 1 3 1 3 1 1 3 3 ...

Page 25: ... OFF 1280 x 1024 6 bit Single Port 0100 ON OFF ON ON 1280 x 800 6 bit Single Port 0101 ON OFF ON OFF 1280 x 800 8 bit Single Port 0110 ON OFF OFF ON 1280 x 1024 8 bit Dual Port 0111 ON OFF OFF OFF 1366 x 768 6 bit Single Port 1000 OFF ON ON ON 1366 x 768 8 bit Single Port 1001 OFF ON ON OFF 1440 x 900 8 bit Dual Port 1010 OFF ON OFF ON 1400 x 1050 8 bit Dual Port 1011 OFF ON OFF OFF 1600 x 900 8 b...

Page 26: ...ons Internal Connectors LVDS Inverter Connector Connector type 1x7 7 pin header JST 2 5mm pitch Connector location INV Pin Definition Pin Definition 1 5V 2 12V 3 12V 4 Backlight Control 5 GND 6 GND 7 Backlight Enable 7 1 System Reset Header Connector type 1x2 2 pin header 2 54mm pitch Connector location RESET Pin Definition 1 RESET 2 GND 1 2 ...

Page 27: ... Connectors LED Connector Connector type 1x5 5 pin header JST 2 0mm pitch Connector location LED_CON Pin Definition Pin Definition 1 HDD_LED 2 HDD_LED 3 GND 4 Standby LED 5 PWR LED 5 1 HDD LED Connector Connector type 1x2 2 pin header 2 54mm pitch Connector location JP1 Pin Definition 1 HDD_LED 2 HDD_LED 1 2 ...

Page 28: ...nition 1 LOUT_L 2 GND 3 LOUT_JD 4 LOUT_R Line out Connector Connector type 1x4 4 pin header 2 0mm pitch Connector location LINE_OUT 1 4 USB Connector Connector type 2x5 10 pin header Connector location J2 Pin Definition Pin Definition 1 5V_USB2_P45 2 GND 3 S_USB2DN4 4 GND 5 S_USB2DP4 6 S_USB2DP5 7 GND 8 S_USB2DN5 9 GND 10 5V_USB2_P45 1 9 2 10 ...

Page 29: ...ectors USB Touch Connector type 1x6 6 pin header JST 2 5mm pitch Connector location W_USB 6 1 Pin Definition Pin Definition 1 5V_USB2_P2 2 S_USB2DN2 3 S_USB2DP2 4 S_USB2DN6 5 S_USB2DP6 6 GND System Power Header Connector type 1x2 2 pin header JST 2 0mm pitch Connector location J1 Pin Definition 1 GND 2 PWRBTN 1 2 ...

Page 30: ...ers and Connectors 2 1 1 4 DC Power Input Connector type 1x2 2 pin header 3 96mm pitch Connector location CON1 FAN Connector Connector type 1x4 4 pin header 2 54mm pitch Connector location FAN1 Pin Definition 1 GND 2 DC_IN Pin Definition Pin Definition 1 GND 2 12V 3 FAN SPEED DETECT 4 FAN SPEED CONTROL ...

Page 31: ...ector type 1x10 10 pin header 1 0mm pitch Connector location NXM_DEBUG COM Port Connector Connector type 1x9 9 pin header 1 0mm pitch Connector location COM2 Pin Definition Pin Definition 1 3V 2 SERIRQ 3 LAD0 4 LAD1 5 LAD2 6 LAD3 7 LFRAME 8 25MHZ 9 PLTRST 10 GND Pin Definition Pin Definition 1 DCD 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI 1 1 10 9 ...

Page 32: ...ector location LVDS 1 40 Pin Definition Pin Definition 1 LVDS0_D3 2 LVDS0_D3 3 LVDS0_D2 4 LVDS0_D2 5 LVDS0_D1 6 LVDS0_D1 7 LVDS0_D0 8 LVDS0_D0 9 LVDS1_D3 10 LVDS1_D3 11 LVDS1_D2 12 LVDS1_D2 13 LVDS1_D1 14 LVDS1_D1 15 LVDS1_D0 16 LVDS1_D0 17 GND 18 V_PANEL 3 3V or 5V 19 V_PANEL 3 3V or 5V 20 V_PANEL 3 3V or 5V 21 GND 22 3 3V 23 GND 24 GND 25 GND 26 LVDS0_CLK 27 LVDS0_CLK 28 GND 29 GND 30 GND 31 SMB...

Page 33: ...DATA 11 REFCLK 12 SIM_CLK 13 REFCLK 14 SIM_RESET 15 GND 16 SIM_VPP 17 NC 18 GND 19 NC 20 WLAN_DISABLE 21 GND 22 RESET 23 PERn0 24 3VSB 25 PERp0 26 GND Mini PCIe Connector Connector location MINI_CARD Pin Definition Pin Definition 27 GND 28 1 5V 29 GND 30 SMB_CLK 31 PETn0 32 SMB_DATA 33 PETp0 34 GND 35 GND 36 USB_D 37 GND 38 USB_D 39 3VSB 40 GND 41 3VSB 42 NC 43 GND 44 NC 45 NC 46 NC 47 NC 48 1 5V ...

Page 34: ...NC 9 GND 10 M2M_LED 11 NC 12 3VSB 13 NC 14 3VSB 15 GND 16 3VSB 17 NC 18 3VSB 19 NC 20 NC 21 GND 22 NC 23 NC 24 NC 25 NC 26 NC 27 GND 28 NC 29 NC 30 NC 31 NC 32 NC 33 GND 34 NC 35 NC 36 NC 37 NC 38 DEVSLP Pin Definition Pin Definition 39 GND 40 NC 41 SATA_RXP 42 NC 43 SATA_RXN 44 NC 45 GND 46 NC 47 SATA_TXN 48 NC 49 SATA_TXP 50 RESET 51 GND 52 NC 53 NC 54 NC 55 NC 56 NC 57 GND 58 NC 67 NC 68 NC 69 ...

Page 35: ...Cover Prior to removing the chassis cover make sure the unit s power is off and disconnected from the power sources to prevent electric shock or system damage CAUTION CAUTION CAUTION 1 The screws on the front rear bottom and screws for the COM port are used to secure the cover to the chassis Remove these screws and put them in a safe place for later use ...

Page 36: ...to the M 2 slot at a 45 degree angle until the gold plated connector on the edge of the module completely disappears inside the slot With the module fully inserted tighten a screw into the mounting hole on the module to secure it Then install a memory module into the SO DIMM socket Insert the module into the socket at an approximately 30 degree angle Push the module down until the clips on both si...

Page 37: ...PCIe module Installing a Half size Wi Fi Module Mini PCIe Slot 2 With the chassis cover removed locate the mini PCIe slot on the board Insert the Wi Fi module into the slot at a 45 degree angle until the gold plated connector on the edge of the module completely disappears inside the slot Tighten a screw into the mounting hole on the module to secure it ...

Page 38: ...ual Chapter 3 System Setup 3 Attach the RF cables onto the Wi Fi module and remove the two antenna hole covers on the front panel Then insert the antenna jack end of the cables through the antenna holes 4 Insert the 2 rings ring 1 then ring 2 into the Wi Fi antenna jacks Ring 2 Ring 1 ...

Page 40: ...s configured with the values found in CMOS With easy to use pull down menus you can configure such items as Hard drives diskette drives and peripherals Video display type and display options Password protection from unauthorized use Power management features The settings made in the setup program affect how the computer performs It is important therefore first to try to understand all the setup op...

Page 41: ...l be reported in one of two different ways If the error occurs before the display device is initialized a series of beeps will be transmitted If the error occurs after the display device is initialized the screen will display the error message Powering on the computer and immediately pressing Del allows you to enter Setup Press the key to enter Setup Legends Key Function Moves the highlight left o...

Page 42: ...up screen it indicates that there are more available fields not shown on the screen Use the up and down arrow keys to scroll through all the available fields Submenu When appears on the left of a particular field it indicates that a submenu which contains additional options are available for that field To display the submenu move the highlight to that field and press ...

Page 43: ...e 24 hour military time clock For example 1 p m is 13 00 00 Hour displays hours from 00 to 23 Minute displays minutes from 00 to 59 Second displays seconds from 00 to 59 Save Exit Advanced Chipset Security Boot Main Version 2 18 1263 Copyright C 2020 American Megatrends Inc Aptio Setup Utility Copyright C 2020 American Megatrends Inc Select Screen Select Item Enter Select Change Opt F1 General Hel...

Page 44: ...Configuration Hardware Monitor S5 RTC Wake Settings CPU Configuration Network Stack Configuration Trusted Computing USB Configuration Restore AC Power Loss Configures the power state when power is re applied after a power failure ACPI Settings This section is used to configure ACPI settings Exit Advanced Chipset PCIPnP Security Main Version 2 18 1263 Copyright C 2020 American Megatrends Inc Aptio ...

Page 45: ...figuration Super IO Chip Serial Port 1 Configuration Serial Port 2 Configuration NCT6793D Serial Port 1 Configuration Serial Port Enables or disables the serial COM port Device Settings Displays the IO address and IRQ of the serial COM port Onboard Serial Port Mode Select this to change the serial port mode to RS232 RS422 RS485 No Terminator or RS485 With Terminator Advanced Version 2 18 1263 Copy...

Page 46: ...ttings Enabled IO 2F8h IRQ 3 Hardware Monitor This section is used to monitor hardware status such as temperature fan speed and voltages CPU Temperature Detects and displays the current CPU temperature System Temperature Detects and displays the current system temperature CPU Fan Speed Detects and displays the current CPU fan speed VCORE to 1 35VDUAL Detects and displays the output voltages Advanc...

Page 47: ...n CPU Configuration Socket 0 CPU Information Speed 64 bit CPU Power Management Active Processor Cores Intel Virtualization Technology VT d 1500 MHz Supported Disabled Disabled Disabled S5 RTC Wake Settings This section is used to configure the system to wake from S5 using RTC alarm Exit Advanced Chipset PCIPnP Security Main Version 2 18 1263 Copyright C 2020 American Megatrends Inc Aptio Setup Uti...

Page 48: ...ormation Intel R Celeron R CPU J3455E 1 50GHz CPU Signature Microcode Patch Max CPU Speed Min CPU Speed Processor Cores Intel HT Technology Intel VT x Technology L1 Data Cache L1 Code Cache L2 Cache L3 Cache 506CA 1A 1500 MHz 800 MHz 4 Not Supported Supported 24 kB x 4 32 kB x 4 1024 kB x 2 Not Present Advanced Version 2 18 1263 Copyright C 2020 American Megatrends Inc Aptio Setup Utility Copyrigh...

Page 49: ...FI network stack Trusted Computing This section is used to configure Trusted Platform Module TPM settings Advanced Version 2 18 1263 Copyright C 2020 American Megatrends Inc Aptio Setup Utility Copyright C 2020 American Megatrends Inc Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Enables or Disables BIOS support for...

Page 50: ...evious Values F3 Optimized Defaults F4 Save Exit ESC Exit This is a workaround for OSes without XHCI hand off support The XHCI ownership change should be claimed by the XHCI driver USB Configuration USB Module Version USB Controllers 1 XHCI USB Devices 1 Keyboard XHCI Hand off USB Mass Storage Driver Support USB hardware delays and time outs USB transfer time out Device reset time out Device power...

Page 51: ...can Megatrends Inc Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit South Cluster Configuration South Bridge South Cluster Configuration South Bridge SMBus Support Enables or disables SMBus support Save Exit Advanced Chipset Boot Security Main Version 2 18 1263 Copyright C 2020 American Megatrends Inc Aptio Setup Utili...

Page 52: ...evious Values F3 Optimized Defaults F4 Save Exit ESC Exit HD Audio Configuration Settings HD Audio Configuration SATA Drives USB Configuration Miscellaneous Configuration Save Exit Advanced Chipset Boot Security Main Version 2 18 1263 Copyright C 2020 American Megatrends Inc Aptio Setup Utility Copyright C 2020 American Megatrends Inc Select Screen Select Item Enter Select Change Opt F1 General He...

Page 53: ...ts the 2 black internal SATA ports up to 3Gb s supported per port SATA Drives Chipset SATA Controller Configuration Chipset SATA SATA Test Mode SATA Port 0 Port 0 SATA Port 1 Port 1 Enable Disabled UDinfo M2S 128 128 0 Enabled Not Installed Enabled USB Configuration xHCI Mode Enables or disables XHCI mode Once disabled XHCI controller function will be disabled and all the USB devices will not be d...

Page 54: ...nced Chipset Security Boot Main Version 2 18 1263 Copyright C 2020 American Megatrends Inc Aptio Setup Utility Copyright C 2020 American Megatrends Inc Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Set Setup Administrator Password Password Description If ONLY the Administrator s password is set then this only limits...

Page 55: ...0 American Megatrends Inc Aptio Setup Utility Copyright C 2020 American Megatrends Inc Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Select the keyboard NumLock state Boot Configuration Bootup NumLock State Quiet Boot Boot Option Priorities Boot Option 1 Boot Option 2 Boot Option 3 Fast Boot On Enabled UEFI OS P0 UD...

Page 56: ... the system after saving the changes Save Options Save Changes and Reset Discard Changes and Reset Default Options Restore Defaults Save Exit Save Changes and Reset To save the changes and reset select this field then press Enter A dialog box will appear Confirm by selecting Yes Discard Changes and Reset To exit the Setup utility and reboot the system without saving the changes select this field t...

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