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NCi-311/NCi-311-R User Manual

Chapter 1: Product Introduction

haPter

1: P

roduCt

ntroduCtIon

Overview

Key Features

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Progressive scan and 3megapixel or HDTV 1080p quality

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Multiple H.264 and MJPEG streams

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Easy installation with remote focus and zoom control

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Support DC iris function

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WDR[Wide Dynamic Range]to overcome high contrast lighting environment

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Active tampering alarm

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ONVIF support

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Perfect IR exposure calculation (NCi-311-R only)

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Excellent low light noise reduction

NCi-311

NCi-311-R

Summary of Contents for NCi-311

Page 1: ...NEXCOM International Co Ltd NEXCOM International Co Ltd Published July 2013 www nexcom com Intelligent Digital Security IP Camera NCi 311 NCi 311 R User Manual ...

Page 2: ...i 311 R 1 Key Features 1 Hardware Specifications 2 Physical Descriptions 3 NCi 311 3 NCi 311 R 3 DI O Pinout Assignment 3 NCi 311 3 NCi 311 R 3 Hardware Installation 4 Chapter 2 Camera Configuration Accessing the Camera s Configuration Menu Graphical User Interface 5 Installing IP FINDER 5 IP FINDER 8 Web Browser Internet Explorer 10 Configuring the Camera s Setting 11 Browsing Through the Configu...

Page 3: ...fy User Accounts 28 User List 28 SD Card Management 29 SD Card Information 29 File List 29 Date Time 30 Current Camera Time 30 Time Settings 30 Date Time Format 31 NTP Server 31 Firmware Upgrade 32 Firmware Version 32 Update 32 Maintenance 33 Maintain 33 Camera Name Settings 33 Advanced Settings 34 Video 35 Camera Settings Advanced 35 Chroma Sharpness Suppression 35 Manual White Balance 35 Manual ...

Page 4: ...iv NCi 311 NCi 311 R User Manual Content Settings 44 Event Actions Advanced 45 When Face Detection Triggered 45 When Tampering Detection Triggered 45 System 46 Schedule Recording 46 Schedule Recording Setting 46 Chapter 3 Viewing Live Video via VLC Media Player 47 ...

Page 5: ...ll other product names mentioned herein are registered trademarks of their respective owners Regulatory Compliance Statements This section provides the FCC compliance statement for Class B devices and describes how to keep the system CE compliant Declaration of Conformity FCC This equipment has been tested and verified to comply with the limits for a Class B digital device pursuant to Part 15 of F...

Page 6: ...s PBDE 0 1 or 1 000ppm In order to meet the RoHS compliant directives NEXCOM has established an engineering and manufacturing task force to implement the introduction of green products The task force will ensure that we follow the standard NEXCOM development procedure and that all the new RoHS components and new manufacturing processes maintain the highest industry quality levels for which NEXCOM ...

Page 7: ...nufacturer Avoid using the system near water in direct sunlight or near a heating device The load of the system unit does not solely rely for support from the rackmounts located on the sides Firm support from the bottom is highly necessary in order to provide balance stability The network camera is provided with a battery powered real time clock circuit There is a danger of explosion if battery is...

Page 8: ...for a long time disconnect it from the power source to avoid damage by transient overvoltage 12 Never pour any liquid into an opening This may cause fire or electrical shock 13 Never open the equipment For safety reasons the equipment should be opened only by qualified service personnel 14 If one of the following situations arises get the equipment checked by service personnel a The power cord or ...

Page 9: ...are operating system version application software etc A complete description of the problem The exact wordings of the error messages Warning 1 Handling the unit carry the unit with both hands and handle it with care 2 Maintenance to keep the unit clean use only approved cleaning products or clean with a dry cloth Conventions Used in this Manual Warning Information about certain situations which if...

Page 10: ...ix NCi 311 NCi 311 R User Manual Preface Package Contents The 3MP Indoor Dome Camera series package contains the following accessories Placement sticker Screw kit Quick guide User Manual ...

Page 11: ...res Progressive scan and 3megapixel or HDTV 1080p quality Multiple H 264 and MJPEG streams Easy installation with remote focus and zoom control Support DC iris function WDR Wide Dynamic Range to overcome high contrast lighting environment Active tampering alarm ONVIF support Perfect IR exposure calculation NCi 311 R only Excellent low light noise reduction NCi 311 NCi 311 R ...

Page 12: ...264 Stream 1 H 264 Stream 2 MJPEG Stream 3 Video resolution 2048x1536 to 320x240 Video quality VBR CBR Frame rate 2048x1536 20 fps 1920x1080 30 fps 1280X720 30 fps 720x576 30 fps 720x480 30 fps 640x480 30 fps 320x240 30 fps Network Interface 10 100 1000 Mbps Ethernet RJ 45 Supported protocols HTTP TCP IP UDP RTP RTSP FTP SMTP DHCP DNS DDNS NTP uPnP ONVIF and IPv4 v6 Security multi level passwords ...

Page 13: ...roduction Physical Descriptions DI O Pinout Assignment ıſķĶ ĮĴı ſġĴı DC12V AC24V DI O Micro SD Reset ĮĲıı ſġĲıı DC12V AC24V DI O Micro SD Reset ıſķĶ ĮĴı ſġĴı ĮĲıı ſġĲıı NCi 311 NCi 311 NCi 311 R NCi 311 R DI O pinout Alarm In Alarm Out_Com Alarm Out_No Alarm In DI O pinout Alarm In Alarm Out_Com Alarm Out_No Alarm In ...

Page 14: ... the two mounting holes in the placement sticker and insert the included screw anchors 3 Secure the camera s base plate to the mounting holes 4 Separate the top cover then secure the camera to the base plate with screws align the arrow marked inside the camera to the direction of the cable opening on the base plate 5 Adjust the lens to the appropriate position then replace the top cover 6 Secure t...

Page 15: ...he same network subnet before proceeding You can access the camera via a web browser or IP FINDER software included with the camera The following information outlines the instructions for each method Installing IP FINDER 1 Locate the installation file IP FINDER Setup msi on the CD 2 Once located double click on the file to start the installation program 3 Click the Next button on the welcome scree...

Page 16: ...ease click on the Browse button and locate the desired installation folder Next button Browse button Disk Cost button User accounts 7 Click on the Next button to continue 5 To check the available drives you can install the software to and their available and required disk space please click on the Disk Cost button 6 Specify which user accounts on the computer can access the program the options are...

Page 17: ...ed 7 NCi 311 NCi 311 R User Manual Chapter 2 Camera Configuration Next button 8 Click on the Next button to begin installation Close button 9 Once the installation process is complete click on the Close button to finish A shortcut will be created on the desktop ...

Page 18: ...ation menu via Internet Explorer You can also access the menu by double clicking the camera s IP address under Camera List 2 When the program is launched it will begin searching the network for the IP camera automatically the search will last for up to 90 seconds You can also manually search cameras by clicking on the Search button 3 Once the camera is discovered it will show the following informa...

Page 19: ...able cameras on the network To access all the cameras configuration menu simultaneously click on the Select All button to select all the cameras in the list then click the Home Page button Similarly you can access specific ones by ticking the camera s checkbox To deselect press the Clear All button to remove all the selection or specific ones by unchecking the checkbox Home Page Camera List Select...

Page 20: ... the Enter button 3 You will be prompted with a pop up window asking for login information type in admin default login name and 9999 default password 4 Once logged in you will see the main screen with video stream stream 3 Web Browser Internet Explorer Snapshot Takes a image snapshot from the camera you will be prompted to store the image file onto the computer s hard drive Start Stop Press to sto...

Page 21: ... Ltd All Rights Reserved 11 NCi 311 NCi 311 R User Manual Chapter 2 Camera Configuration Configuring the Camera s Setting 1 To configure the camera s setting click on the Setup button on the main screen to enter the configuration menu Setup ...

Page 22: ...ions All the camera settings are located on the left hand side of the interface clicking it will open their corresponding sub menu on the right The following are the camera settings available on the left hand side Video Video Stream Camera Settings Overlay Settings Privacy Mask Network TCP IP FTP SMTP Ports Events Motion Detection Event Actions System User Management SD Card Management Date Time F...

Page 23: ...Configures the Bit Rate Control mode as VBR variable bit rate or CBR constant bit rate for the stream Target Bit Rate If the Bit Rate Control is set to CBR you can manually set the bit rate in this field the range is 30 20000kbit s GOP Length Configures the GOP length of the stream The options are 0 5 1 2 3 and 4 setting 0 5 seconds will yield the best video quality Video Video Stream This section...

Page 24: ...rget Bit Rate If the Bit Rate Control is set to CBR you can manually set the bit rate in this field the range is 30 10000kbit s GOP Length Configures the GOP length of the stream The options are 0 5 1 2 3 and 4 setting 0 5 seconds will yield the best video quality Stream 3 Resolution Displays the resolution of the video stream FrameRate Adjusts the frame rate of the video stream Setting 0 will dis...

Page 25: ... the image the range is 0 255 with 0 being the lowest contrast Press the button to decrease the value or button to increase the value The default value is 128 Color Saturation Configures the color saturation of the image the range is 0 255 with 0 being the lowest saturation Press the button to decrease the value or button to increase the value The default value is 128 Sharpness Configures the shar...

Page 26: ...usts the white balance for indoor light Fluorescent Adjusts the white balance for fluorescent light Exposure Exposure Mode This option configures the anti flickering function of the camera If the image is suffering from flickering under fluorescent light selecting Auto will allow the camera to automatically adjust the light frequency to match the current fluorescent lighting condition and prevent ...

Page 27: ... amplification in the drop down list The options are 4x 8x 16x and 32x A higher value will produce brighter images but may also increase image noise Enable Backlight Compensation Enables or disables backlight compensation function enable this option if an image in the camera is too dark Day Night Configures the day and night mode of the camera Auto Allows the camera to automatically sense the curr...

Page 28: ... time on the bottom right corner Enable Text Enables or disables the Viewer to display text on the upper right corner The text displayed can be configured in the field box Display Camera Name Enables or disables the Viewer to display the camera s name on the upper left corner The name displayed can be configured in the Maintenance menu For information on Maintenance menu please refer to page 33 Sa...

Page 29: ...anual Chapter 2 Camera Configuration Privacy Mask This section configures which area of the live video in Viewer will be masked for privacy A total of 3 privacy masks can be configured Settings Privacy Mask Color Selects the color of the privacy mask The available colors are Black and White ...

Page 30: ...rea to mask by holding down the mouse button and drag to make a rectangular square release the button once the desired area is covered 3 Press the Setting Area button in Enable mask zone 1 to set this area as mask 4 You will see the selected area turn black or white depending on which color was chosen This example uses black as the mask color Rectangular square Mask area 5 To create the second and...

Page 31: ...h DHCP server Static IP Address To manually configure an IP address select this option and input the IP address subnet mask default gateway primary and secondary DNS server address Current Network Settings Displays the current IP address subnet mask default gateway primary and secondary DNS server address of the camera Save Save button to apply the configurations click on this button once all the ...

Page 32: ...ation Username Specify the login username for the FTP server Password Specify the login password for the FTP server Test Remote FTP Server Server Status Displays the status of the test connection FTP Test Tests the network connection between the camera and FTP server Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take ef...

Page 33: ...the login username for the SMTP mail server Password Specify the login password for the SMTP mail server Email Address From Specify the email address of the sender To Mail Address Mail Address Specify the email address to send the email when an event is triggered by motion detection Mail Test Status Displays the status of the test connection Mail Test Tests the network connection between the camer...

Page 34: ...uration menu RTSP Stream 1 to 3 RTSP Port Configures the RTSP port number of stream 1 to 3 and displays the URL of stream 1 to 3 The range is 1025 65535 Default URL of Stream 1 rtsp cameraIP 8557 live stream1 Default URL of Stream 2 rtsp cameraIP 8556 live stream2 Default URL of Stream 3 rtsp cameraIP 8555 live stream3 Save Save button to apply the configurations click on this button once all the ...

Page 35: ...e video in Viewer will be monitored for detecting motion Settings Enable Motion Detection Enables or disables motion detection function Sensitivity Configures the sensitivity of motion detection the sensitivity determines the amount of motion required to trigger an event the range is 1 to 100 with 1 being the least sensitive For more information on event please refer to Event Actions on page 27 ...

Page 36: ...n and specify the sensitivity level 2 In the live video screen below select the desired area for motion detection by clicking on the rectangular box The border of the box will turn red indicating that it is selected You can select multiple boxes up to 5x5 boxes can be selected 3 Press the Save button once all the desired areas are selected for the changes to take effect Highlighted box Area with m...

Page 37: ...are AVI and JPEG Upload Stream to FTP Server Check this option to upload the video stream to a FTP server Select the desired file format in the drop down menu the options are AVI and JPEG For information on configuring the FTP server please refer to FTP on page 22 Send Email Notification Check this option to send an email notifying the event for more information on configuring the email address pl...

Page 38: ... provide a description for the account under the User Information field Access Level Administrator Has full control read write over every configuration menu item Operator Has full control read write over every configuration menu item in Video and Event only Viewer Only has access read to the live view of the camera main screen User List Displays user accounts available on the camera to edit an acc...

Page 39: ...s installed this section will display information on the availability of the SD card and the percentage of the total storage used Format Formats the SD card all data stored on the SD card will be erased if this option is used SD Card Overwrite Enables or disables overwrite protection for the SD card Press the Save button to apply the setting File List Displays the information of the folders and fi...

Page 40: ...this option to synchronize the date and time with a NTP server Synchronize with Computer Time Select this option to synchronize the date and time to the computer connected to the camera Manually Setting Select this option to manually configure the date and time Time Zone Select the time zone relevant to your location in the drop down list Daylight Saving Select this option to enable daylight savin...

Page 41: ... and DD MM YYYY Time Format Configures the format that the time will be displayed in The options are 12Hrs and 24Hrs NTP Server NTP Server Address If Synchronize with NTP Server is selected as the time mode type in the host name or IP address of the NTP server Save Save button to apply the configurations click on this button once all the settings are confirmed for the new changes to take effect Re...

Page 42: ...lays the current firmware version Update Specify the Firmware Image File to Upgrade To update the camera s firmware click on the Browse button and locate the firmware image file once the file is selected press the Update button to begin CAUTION CAUTION CAUTION The firmware update process will take around 15 minutes to complete during this time do not disconnect the network cable reset or power off...

Page 43: ...Camera Name Settings Camera Name Specify a name for the camera The name will be displayed in the upper left corner on the live video stream of the camera To enable this make sure the option Display Camera Name in the Overlay Settings menu is checked For information on the Overlay Settings menu please refer to page 18 Save Save button to apply the configurations click on this button once all the se...

Page 44: ... Settings This section is used to configure advanced settings of the IP camera The following are the advanced settings available on the left hand side Video Camera Settings ROI AE Weights Network DDNS SNMP Multicast Events Ethernet Lost Detection Face Detection Tampering Detection Event Actions System Schedule Recording Basic Settings ...

Page 45: ...light captures Manual White Balance Note To adjust the white balance manually please set the White Balance Mode to Off in Basic Settings R G Gain Adjusts the warm white balance the range is 0 0 4 0 from yellow to red B G Gain Adjusts the cold white balance the range is 0 0 4 0 from green to blue Manual Exposure Gain Note To adjust the exposure and gain manually please set the Exposure Mode to Lock...

Page 46: ... exposure time when operating in Auto Exposure mode the range is 1 7 1 1000 with 1 1000 being the shortest exposure length Maximum Sens Up Gain Specifies the maximum gain when operating in Auto Exposure mode the range is 1 512 with 1 being the lowest gain Gamma Control Default Activates the default gamma state Gamma Adjusts the gamma manually the range is 0 01 1 00 with 0 01 being the lowest value...

Page 47: ...e The instructions below illustrate how to setup 5 ROI zones 1 To create ROI zone 1 check the Enable ROI zone 1 and on the live video screen select the area to set the ROI by holding down the mouse button and drag to make a rectangular square release the button once the desired area is covered 2 Press the Setting Area button in Enable ROI zone 1 to set this area as the ROI 3 Repeat the above steps...

Page 48: ...hting 1 2 On the live video screen select the area by holding down the mouse button and drag to make a rectangular square release the button once the desired area is covered 3 Press the Setting Area button in Enable Regional weighting 1 4 Configure the weighting value in the corresponding textbox the range is 0 10 5 Repeat the above steps to create auto exposure weightings for zones 3 to 5 To dele...

Page 49: ...the DDNS service provider from the drop down list the available providers are Dyn NO IP dnsExit and DtDNS Web Site URL link to the selected DDNS service provider s web site Username Username of the DDNS account Password Password of the DDNS account Hostname Hostname of the DDNS account Internet IP Address Displays the IP address assigned when the connection is established Manual Used to manually s...

Page 50: ...le SNMP v1 v2 Enables or disables SNMPv1 and SNMPv2 support Read Community Used to configure the read community string Write Community Used to configure the write community string Traps for SNMP v1 v2 Enable Traps Enables the IP camera to send SNMP trap messages Trap Address Specifies the IP address of the trap server to receive the trap messages Trap Community Used to configure the trap community...

Page 51: ...ss of the multicast group RTP Port Configures the RTP port of the multicast address this port is used for streaming video and audio data RTCP Port Configures the RTCP port of the multicast address this port is used for controlling RTP streams Path Configures the URL address of the video stream Always Multicast Check this option to enable the video stream to start multicast streaming without using ...

Page 52: ...Events Ethernet Lost Detection This page is used to configure link failure detection for Ethernet Settings Enable Ethernet Lost Detection Enables link failure detection of the Ethernet connection Alarm Output Enables the camera to trigger the device connected to the alarm output upon detecting failure of the Ethernet connection ...

Page 53: ...lease the button once the desired area is covered 2 Press the Setting Area button to set this area for face recognition To delete the area press the Remove button Threshold Configures the sensitivity of the face recognition the range is 1 9 with 1 being the least sensitive Detect Direction Configures the direction to detect faces Up Detect faces on the top 90 degrees from the front Right Detect fa...

Page 54: ...his section is used to configure tamper detection settings Settings Enable Tampering Detect Enables or disables tamper detection When enabled the camera will trigger actions enabled in the Event Actions menu upon detecting image blurs Sensitivity Configures the sensitivity of the tamper detection the range is 1 100 with 1 being the least sensitive ...

Page 55: ...l notifying the event for more information on configuring the email address please refer to SMTP on page 24 Alarm Output Check this option to activate the device connected to the alarm output when face detection is triggered When Tampering Detection Triggered Save Stream to SD Card Check this option to store the video stream onto the SD card Select the desired file format in the drop down menu the...

Page 56: ...ing Setting Enable Schedule Recording Enables or disables recording of the video stream Daily Configures the camera to record at the specified Start Time and End Time Weekly Configures the camera to record on the specified day and time of the week S Select this to set full day recording D Select this to cancel full day recording E Displays the end time of the recording clicking E will allow you to...

Page 57: ...ayer through the network please follow the instructions below 1 Locate and open VLC media player 2 Go to Media Open Network Stream 3 Enter the following RTSP URL rtsp 192 168 1 168 554 live stream1 Note RTSP URL of stream 1 similarly you can view stream 2 and 3 of the camera by entering their corresponding URLs Please refer to Ports on page 25 for more information on the URL link 4 Press the Play ...

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