60
Troubleshooting
Please check and confirm the following points before calling Customer
Service.
1. Is there fuel supplied to the grill?
2. Is the main shut-off valve open?
3. Are you using the correct type of fuel for the grill? ( Propane gas grill or Natural Gas grill)
4. Is your propane cylinder empty? Have you recently refilled the propane cylinder? If so, is
the connection tight?
5. Is the grill plugged in to a live electric circuit?
6. Attempt to match light the burner (see page 43). Check to see that other burners on the
unit operate. Clean electrode tip of any debr
is.
PROBLEM
POSSIBLE CAUSES
1. Low heat/ Low flame when
control knob turned to
“High”
For propane - improper lighting procedure.
Ensure lighting procedure is followed carefully. All gas grill valves must
be in the off position when the tank valve is turned on. Turn tank on
slowly to allow pressure to equalize. See lighting instructions.
Low Fuel
Check to see if propane tank is empty
2. Uneven heat
Ceramic briquette trays installed incorrectly.
Ensure briquette trays are installed with the hole patterns running
front to back. See assembly instructions.
Pre-heat grill with main burners on high for 10minutes.
Excessive grease and ash build on Ceramic briquette trays and in
drip pan.
Clean Ceramic briquette trays and drip pan regularly. Do not line pan
with aluminum foil. Refer to cleaning instructions.
3. Burners burn with yellow
flame, accompanied by the
smell of gas.
Possible spider web or other debris, or improper air shutter adjust-
ment.
Thoroughly clean burner by removing. See general maintenance in-
structions.
Open air shutter slightly according to combustion air adjustment
instructions.
