FAQ
Problem
Cause
Solution
No response
from keypad
Low Battery
Please connect the power adapter to charge the
battery.If the problem is no solved, please contact
the distributer for more help.
Wearing Gloves
Take off the glove and try pressing the keypad
again.
Keypad can’t
be paired with
the system
No response from the alarm
system.
Make sure the alarm system is power ON and the
App or PC client has already connected to the
system.
If you were using the scanning QR code to pair
with, try using Learn Mode to see if there’s any
error in the QR code.
Always make sure the location the keypad
installed can be covered by the RF signal sent
from the alarm system. You can use a paired
remote controller to do some tests.
Can’t disarm by
the RFID tag.
The RFID tag hasn’t paired
with the alarm system.
Using the App/PC client to pair the RFID tag with
the system.
Keypad is in power saving
mode.
Touch any button of the keypad to wake it up.
[Arm]
[Disarm]
[Home Arm]
error
Wrong operation password
Please input the right code. Users can modify the
operation code in App or PC client
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Technical Specifications
System Preference
Working Humidity
<=96%
Working Temperature
(0- 60)
℃
Power IN
DC Jack. 5V2A
Battery
Lithium-ion Battery, 890mAH
Wireless Frequency
433.92MHz
Wireless Range
200m without obstacle
Standby Time
6 months for daily use(8 times a day, Every times 30 seconds)
Weight
162.3g with backup battery
Size
H-145mm, W-92.1mm
Status Bar
1 bar, 3 color(RED/GREEN/BLUE), upon the button area.
Power Switch
X1, in battery cover.
Reset Button
X1, pin hole, in battery cover.
Buttons
13 Touch buttons
RFID Area
All area around the buttons in front.
Materials
FRONT : PC
BACK : Non glassy surface to avoid scratches
WALL BRACKET : Non glassy surface to avoid scratches
Wall Mounting
Using Mounting Bracket
Features
Power Saving
Supported, in battery only mode, the realtime status would be updated
only when keypad is activated.
Pairing
Supports scanning QRCode or Learn Mode for pairing new one.
Low Battery Warning
Supported. Color indicated, send signal to main box.
Tamper Alarm
Supported
RFID Disarm
Supported, up to 99 RFID tags.
Reset
Supported
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