19
TROUBLESHOOTING CHART
Problem Cause Solution
Scoreboard will not turn ON when control
is turned ON
Control continues to search after an
unusually long time
Data won’t change on control
Control display shows incorrect
information
Cannot turn the time ON
Receiver not working or
receiver/scoreboard not powered up
Cycle power to receiver/scoreboard
Control signal weak
Check signal
strength (see
Options menu)
Out of Range
Battery level low
Replace batteries
Control in a poor
location
Make sure the control is in clear line of
sight of the scoreboard
Move closer to scoreboard
Control is linked to extra unwanted
receivers or wanted receivers are not
powered ON.
Use the Options Menu to check the
receivers the control is linked to and
the receivers on its list.
Control is not linked to this scoreboard
Find and use the control for this
scoreboard.
Link the control to this scoreboard or
group (see Options Menu)
Didn’t sync up
Power control OFF, then ON
Control is ON but scoreboard/timer is
OFF (data is changing on control)
No power to scoreboard
Check all switches, breakers, and fuses
Bad connection between Receiver and
scoreboard module
Check all cables and connections
Scoreboard/timer is ON but does not
respond to control
Control and receiver are not communicating
Turn control OFF, then ON to establish
communications
My control will not operate scoreboard
(Out of Range)
Poor connection with bad line of sight to
the scoreboard or distance is too great.
Return to a closer location with direct
line of sight and verify Signal Strength
and run Network Analyzer to
determine and document connection
integrity. If that does not work then
cycle power to controller.
I cannot set the time
The time is running
Stop the time first
Cannot turn the time ON
Time at 0.0 and set to count down
Set some time on the clock
Scoreboard is ON – Control is OFF
Batteries were removed while scoreboard
ON
Batteries were completely discharged while
scoreboard is on
Install batteries -- power ON
Cycle power at scoreboard
Not all controls of a multi-control
scoreboard system will operate the
scoreboard
Multiple controllers were powered on at the
same time and not all connected
Power cycle the controllers that are not
operating the scoreboard.
Scoreboard connected to MPCX2 is
displaying data in the wrong places,
incorrect data, or horn constantly sounds.
Control is not configured for correct
scoreboard model series
Reconfigure the control (see options
menu)
If the problem persists please contact the Nevco Service Department.
800-851-4040
or
https://support.nevco.com/contact/
