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Chapter 5: Troubleshooting Your NEUTON Battery-Powered Chain Saw
Troubleshooting Tips
Most difficulties are easy to fix. Consult the Troubleshooting Table for common problems and their solutions. If you continue to experience
problems or need repairs beyond these minor adjustments, visit our website at
www.neutonpower.com
or call Neuton Power Equipment Toll
Free at:
1-866-NEUTON1 (638-8661)
for assistance.
Always remove the Battery Pack before performing any adjustments, maintenance, or repairs to your Chain Saw.
Troubleshooting Table
P
ROBLEM
C
ORRECTIVE
A
CTION
The Saw Motor fails
to start.
⇒
Check that you installed the Battery Pack correctly and that the Battery Pack is fully charged.
⇒
Make sure that you fully push in the Lock-Off Button before squeezing the ON/OFF Trigger Switch.
The Battery Pack will
not charge.
⇒
Check to see if the Battery Pack is all the way into the Charger. Insert the Battery Pack until the RED LED
Light illuminates.
⇒
The Charger Power Supply is not in a working outlet. Check the outlet with a lamp or other appliance.
⇒
Check to see if the outlet that you are using for the Charger Power Supply is controlled from a wall switch.
⇒
The surrounding air temperature is too hot or too cold. Move Charger and Battery Pack to a location
where the surrounding air temperature is between 32ºF (0ºC) and +80ºF (+26.7ºC).
The Saw runs, but
the Chain speed Is
low.
⇒
The Battery Pack was probably not at full charge prior to cutting. Charge the Battery Pack, if necessary.
⇒
The Chain is too tight
re-tension.
The Battery loses its
charge quickly.
⇒
The Battery Pack was probably not at full charge prior to cutting. Charge the Battery Pack, if necessary.
NOTE:
You will need to charge a new Battery Pack 2-3 times to achieve maximum cutting time.
⇒
The Battery Pack may be getting old. After some time, you will need to replace the Battery Pack.
Bar and Chain
running hot and
smoking.
⇒
The Chain tension is too tight, re-tension.
⇒
The Chain Oil Tank is empty, refill.
⇒
The lubrication holes are plugged, clean them out.
The Saw Motor runs,
but the Chain is not
turning.
⇒
The Chain tension is too tight, re-tension.
⇒
The Guide Bar or Chain is damaged, inspect and replace the damaged part.
