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NeuroSky MindWave Mobile 2, User Manual

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NeuroSky MindWave Mobile 2 User Manual Download Page 9

Wireless Connection Troubleshooting 

Problem 

Problem 

Solution 

Unable to find or 
connect to MindWave 
Mobile 2 headset, or 
headset disconnects 
unexpectedly 

Low battery 

Replace the battery in the 
MindWave Mobile 2 with a new 
AAA alkaline battery. 

 

MindWave Mobile 2 is not 
turned on 

Turn the MindWave Mobile 2 on. 

 

MindWave Mobile 2 is not 
paired to this computer. 

Make sure that you use your 
computer/device's Bluetooth 
software to pair the headset. 

 

MindWave Mobile 2 headset 
is too far from the receiver 
device (e.g. your 
computer/phone/tablet) 

Check that your headset stays 
within 10 feet of the receiver 
device. 

 

ThinkGear Connector is not 
running (only Windows and 
Mac). 

Make sure the ThinkGear 
Connector (TGC) is running and 
enabled. 

Other 

Strong radio interference. 

Move the headset closer to the 
Bluetooth on your computer/device. 

 

Note:

​

 If problems still persist, please visit http://support.neurosky.com or email 

[email protected]. 

 
 
 
 

 

 

May 14, 2018

​

 | © 2018 

​

NeuroSky, Inc.

​

 All Rights Reserved. 

 

9 

Summary of Contents for MindWave Mobile 2

Page 1: ...MindWave Mobile 2 User Guide May 14 2018 1...

Page 2: ...NTABILITY NONINFRINGEMENT OF INTELLECTUAL PROPERTY INCLUDING PATENTS COPYRIGHTS OR OTHERWISE OR FITNESS FOR ANY PARTICULAR PURPOSE IN NO EVENT SHALL NEUROSKY OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES...

Page 3: ...uetooth Configuration Bluetooth Connection Wireless Connection Troubleshooting Using Your MindWave Mobile 2 Fitting the MindWave Mobile 2 NeuroSky Technology Overview ThinkGear eSense eSense Meter Gen...

Page 4: ...uroSky MindWave Mobile 2 can be used with supported video games education software and many other applications For any technical information updates and additional support questions not answered by th...

Page 5: ...greater Hard disk 2 5GB free disk space 2GB free disk space Wireless Bluetooth Bluetooth Important On 32 bit Windows 7 systems the system must have at least Windows 7 Service Pack 1 SP1 applied Minimu...

Page 6: ...in alkaline voltage levels under load Please DO NOT use batteries labeled as Zinc Carbon nor Heavy Duty as their voltage levels quickly drop below usable levels during usage loads which will result in...

Page 7: ...actively sending or receiving data and information You must first pair each of your computers tablets phones to your MindWave Mobile 2 headset in order for them to connect to each other To do so Turn...

Page 8: ...ease visit mwm2 neurosky com and follow the on screen guide to download install and run the MindWave Mobile Tutorial location in Tutorial Setting Page If you travel to another country please reconfigu...

Page 9: ...computer device s Bluetooth software to pair the headset MindWave Mobile 2 headset is too far from the receiver device e g your computer phone tablet Check that your headset stays within 10 feet of th...

Page 10: ...is more than your average headset It has the ability to use your mental state for exciting new applications IMPORTANT In order to take full advantage of these functions and features of the MindWave M...

Page 11: ...bstructions such as jewelry out of the way Readjust the earclip as necessary to make proper contact with the skin of your ear You may need to squeeze the ear clip against your ear for a few seconds 5...

Page 12: ...te If you are having problems with the signal quality carefully re check all the instructions above and then try sitting still for a few seconds Be aware that talking can sometimes interfere with the...

Page 13: ...ncentration or Meditation similar to relaxation Like exercising an unfamiliar muscle it may take some time to gain full proficiency with each of the eSense meters In many cases people tend to be bette...

Page 14: ...The reason for the somewhat wide ranges for each interpretation is that some parts of the eSense algorithm are dynamically learning and at times employ some slow adaptive algorithms to adjust to natur...

Page 15: ...s long been an observed effect that closing one s eyes turns off the mental activities which process images from the eyes So closing the eyes is often an effective method for increasing the Meditation...

Page 16: ...find new and exciting ways to unlock the full potential of you MindWave Mobile 2 visit the NeuroSky Store for additional software and applications http store neurosky com May 14 2018 2018 NeuroSky Inc...

Page 17: ...aligned with the top of the headset Be careful not to overextend the maximum range of the boom by adjusting it beyond the natural stopping point Do not expose the MindWave Mobile 2 to temperatures abo...

Page 18: ...conds make sure the sensor rests on the skin of the forehead and the contacts are on the skin of the left ear The sensor and contacts must always make firm and consistent contact with your skin I don...

Page 19: ...in the market contains hazardous waste and should be properly disposed of Contact your local government for disposal or recycling practices in your area FCC This device complies with Part 15 of the FC...

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