13
Troubleshooting Tips
Power LED is off.
Make sure that power is supplied to the electrical
outlet, and that the PowerLINE devices are not plugged
into an extension cord, power strip, or surge protector.
Power LED is amber.
Power saving mode occurs when the Ethernet LED is
off. This can occur in the following circumstances:
•
The Ethernet cable is unplugged.
•
The device that is connected through the Ethernet
cable is turned off.
•
The adapter is idle for 10 minutes.
It returns to normal mode within two seconds
after the Ethernet link is established.
Pick A Plug LED is off.
•
If you already set network security, make sure
that all PowerLINE devices are using the same
encryption key; for informtion see the online user
manual.
•
Press the
Factory Reset
button on each device
for one second to return the PowerLINE adapter to
its factory default settings
.
Pick A Plug LED is
amber or red.
Something is interfering with communication between
adapters. To resolve this, do the following:
•
Move the adapters to other outlets.
•
Unplug devices that might be causing interference
such as surge suppressors and items with motors.
