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MAKING CALLS
Making Calls
Making phone calls with Optus Local is simple and the same as you are used to.
The Optus network has been built to comply with national standards, which means you can use most phones,
faxes and modems with Optus Local.
No matter what sort of phone you’re using, here are some helpful hints to always bear in mind.
1.
Always wait for a dial tone before you start dialling the number you wish to call.
2.
During thunderstorms, any electrical appliance may cause personal injury
(or in extreme cases, a fatality).
With your safety in mind:
•
Avoid using your phone during thunderstorms.
•
If you need to make an urgent call, keep it short.
3.
If you hear fax or computer tones, hang up immediately and check that you have dialled
the right number. Sometimes these tones (if not expected) can be high pitched and
therefore alarming.
4.
In rare cases you may receive unwelcome calls. If this should happen, hang up immediately. Calls
that threaten you or your property should always be reported to the police.
If unwelcome calls continue, contact Optus Customer Service.
5.
Optus Local calls disconnect as soon as you put the receiver down.
So to avoid over billing, if you receive a call and want to use another phone in your house, leave the
first phone off the hook until you have picked up the second phone.
6.
Hearing aid compatibility – A corded standard touch tone phone provides magnetic coupling from
the handset receiver suitable for use with hearing aids having a T switch. Some cordless phones do
not provide this feature and you need to check with your phone supplier.
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