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not require QoS are assigned to the best effort category, which receives a lower priority
than voice and video.

Note: We recommend that you do not disable the WMM settings. If you disable the
WMM settings for 2.4 GHz or 5 GHz, the maximum link rate your router can reach is 54
Mbps.

To disable the WMM settings:

1. Launch a web browser from a computer or mobile device that is connected to the

router network.

2. Enter http://www.routerlogin.net.

A login window opens.

3. Enter the router admin user name and password.

The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > QoS Setup.

The Quality of Service page displays.

5. Clear the Enable WMM (Wi-Fi multimedia) settings (2.4 GHz b/g/n) check box.

6. Clear the Enable WMM (Wi-Fi multimedia) settings (5 GHz a/n/ac) check box.

7. Clear the Enable WMM (Wi-Fi multimedia) settings Second Radio (5 GHz b/g/n)

check box.

8. Click the Apply button.

Your settings are saved.

User Manual

48

Optimize Performance

Nighthawk X6 AC3000 Tri-Band WiFi Router

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Summary of Contents for Nighthawk X6 AC3000 R7850

Page 1: ...User Manual Nighthawk X6 AC3000 Tri Band WiFi Router Model R7850 NETGEAR Inc 350 E Plumeria Drive September 2019 San Jose CA 95134 USA 202 12026 01 ...

Page 2: ... NETGEAR support resources Compliance and Conformity For regulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only 2...

Page 3: ...with the Nighthawk app 23 Change the language 23 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 26 Manually set up the Internet connection 26 Specify an Internet connection without a login 26 Specify an Internet connection that uses a login 28 Specify IPv6 Internet connections 29 Requirements for entering IPv6 addresses 30 Use auto config for an IPv6 Internet connection 30 ...

Page 4: ...ess control lists 58 Schedule when to block Internet sites and services 59 Set up security event email notifications 60 Chapter 6 Share USB Storage Devices Attached to the Router USB device requirements 63 Connect a USB storage device to the router 63 Access a storage device connected to the router from a Windows based computer 64 Map a USB device to a Windows network drive 64 Access a storage dev...

Page 5: ...g the NETGEAR USB Control Center 84 Chapter 9 Manage Network Settings View or change the WAN settings 87 Set up a default DMZ server 88 Change the Router s Device Name 89 Change the LAN TCP IP settings 89 Specify the IP addresses that the router assigns 91 Disable the DHCP server feature in the router 92 Manage reserved LAN IP addresses 93 Reserve an IP address 93 Edit a reserved IP address 94 Del...

Page 6: ...f the Internet port 121 Check the Internet connection status 122 View and manage logs of router activity 123 View devices currently on the network 124 Monitor Internet traffic 124 Manage the router configuration file 126 Back up the settings 126 Erase the settings 126 Restore the settings 127 Remote access 128 Set up remote management 128 Use remote access 129 Remotely access your router using the...

Page 7: ...rt Forwarding Rule 151 Port Triggering 151 Add a Port Triggering Service 152 Enable Port Triggering 153 Application Example Port Triggering for Internet Relay Chat port triggering 153 Chapter 13 Troubleshooting Quick tips 156 Sequence to restart your network 156 Check the power adapter and Ethernet cable connections 156 Check the WiFi settings 156 Check the network settings 156 Troubleshoot with t...

Page 8: ...Troubleshoot 404 Error Message When Trying to Log In to Plex Account 164 Chapter 14 Supplemental Information Factory Settings 166 Technical Specifications 168 8 Nighthawk X6 AC3000 Tri Band WiFi Router ...

Page 9: ...ng sections Unpack Your Router LEDs and Buttons on the Top Panel Rear Panel Label Position your router Extend the Antennas Cable Your Router For more information about the topics covered in this manual visit the support website at netgear com support 9 ...

Page 10: ...Unpack Your Router Your package contains the router power adapter and an Ethernet cable Figure 1 Package contents User Manual 10 Hardware Setup Nighthawk X6 AC3000 Tri Band WiFi Router ...

Page 11: ...Fi On Off button and WPS button are located on the top panel of the router Figure 2 Router LEDs and buttons The following table describes the LEDs and buttons on the top of the router User Manual 11 Hardware Setup Nighthawk X6 AC3000 Tri Band WiFi Router ...

Page 12: ...rating Blinking The router is sending or receiving WiFi traffic Off The 5 GHz 1 WiFi radio is off 5 GHz 1 WiFi Solid white The 5 GHz 2 WiFi radio is operating Blinking The router is sending or receiving WiFi traffic Off The 5 GHz 2 WiFi radio is off 5 GHz 2 WiFi Solid white A USB device is connected and is ready Blinking A USB device is plugged in and is trying to connect Off No USB device is conn...

Page 13: ...are shown in the following figure Figure 3 Rear panel Viewed from left to right the rear panel contains the following components USB 2 0 port One USB 2 0 port to connect USB storage devices LED On Off switch If this switch is in the Off position all the router s LEDs except the Power LED are turned off The Power LED stays lit even if the LED On Off switch is in the Off position Ethernet ports Four...

Page 14: ...your WiFi connection can vary significantly depending on the physical placement of your router In addition position your router according to the following guidelines Place your router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wi...

Page 15: ...s Brick Concrete The following factors might limit the range of your WiFi The thickness and number of walls the WiFi signal passes through can limit the range Other WiFi access points in and around your home might affect your router s signal WiFi access points are routers repeaters WiFi range extenders and any other devices that emit a WiFi signal for network access User Manual 15 Hardware Setup N...

Page 16: ...WiFi performance To extend the antennas Position all of the antennas vertically as shown Cable Your Router Power on your router and connect it to a modem 90 90 Figure 5 Cable your router User Manual 16 Hardware Setup Nighthawk X6 AC3000 Tri Band WiFi Router ...

Page 17: ...your modem If your modem uses a battery backup put the battery back in 3 Connect your modem to the Internet port of your router with the Ethernet cable that came with your router 4 Connect the power adapter to your router and plug the power adapter into an outlet 5 Press the Power On Off button on the rear panel of the router User Manual 17 Hardware Setup Nighthawk X6 AC3000 Tri Band WiFi Router ...

Page 18: ...Ethernet connection This chapter explains the ways you can connect and how to access the router and log in The chapter contains the following sections Connect to the network Types of logins Use a web browser to access the router Install and manage your router with the Nighthawk app Change the language 18 ...

Page 19: ...to the local area network LAN Find and connect to the WiFi network To find and select the WiFi network 1 Make sure that the router is receiving power its Power LED is lit 2 On your computer or WiFi device find and select the WiFi network The WiFi network name is on the router label 3 Join the WiFi network and enter the WiFi password The password is on the router label Your device connects to the W...

Page 20: ...gin The free NETGEAR account that you need to register your router and manage your subscriptions If you do not own a NETGEAR account you can create one Router login The router login password that you need to log in to the router with the admin user name when you use a web browser to access the router Use a web browser to access the router When you connect to the network either with WiFi or with an...

Page 21: ...ernet cable wired or over WiFi with the preset security settings listed on the label Note If you want to change the router s WiFi settings use a wired connection to avoid being disconnected when the new WiFi settings take effect 3 Launch a web browser The page that displays depends on whether you accessed the router before The first time you set up the Internet connection for your router the brows...

Page 22: ...ter When you first connect to your router and launch a web browser the browser automatically displays the router web interface If you want to view or change settings for the router later you can use a browser to log in to the router web interface To log in to the router 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net ...

Page 23: ...n the router s WiFi network 3 Launch the Nighthawk app on your mobile device 4 Follow the prompts on the app to install your router and connect to the Internet Change the language By default the language that displays when you log in to the router web interface is set to Auto To change the language 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 En...

Page 24: ...The page refreshes with the language that you selected User Manual 24 Connect to Network and Access the Router Nighthawk X6 AC3000 Tri Band WiFi Router ...

Page 25: ...r to detect the Internet connection automatically when you first access the router web interface You can also customize and manually specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard Manually set up the Internet connection Specify IPv6 Internet connections Change the MTU size 25 ...

Page 26: ...SIC Home page displays 4 Select ADVANCED Setup Wizard The Setup Wizard page displays 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manually set up the Internet connection on page 26 6 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration Manually set ...

Page 27: ...utomatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects 9 Select a Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers I...

Page 28: ...login section select the Yes radio button 6 From the Internet Service Provider menu select the encapsulation method PPPoE L2TP or PPTP 7 In the Login field enter the login name that your ISP gave you This login name is often an email address 8 In the Password field type the password that you use to log in to your Internet service 9 If your ISP requires a service name type it in the Service Name if...

Page 29: ... uses the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use 15 Click the Apply button Your settings are saved 16 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see You cannot access the Internet on page 159 Specify IPv6...

Page 30: ...e zero or omit it The following errors invalidate an IPv6 address More than eight groups of hexadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row Use auto config for an IPv6 Internet connection To set up an IPv6 Internet connection through auto configuration 1 Launch a web browser from a computer or mobile device that is connected to the router netwo...

Page 31: ...in name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name 8 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN device...

Page 32: ...ter s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicate...

Page 33: ...he router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu sel...

Page 34: ...dress 9 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 10 Click the Apply button Your settings are saved Set up an IPv6 6rd Internet connection The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider s IPv4 network 6rd uses the ser...

Page 35: ...ys 5 From the Internet Connection Type menu select 6rd The page adjusts The router automatically detects the information in the following sections 6rd IPv6 Rapid Development Configuration The router detects the service provider s IPv4 network and attempts to establish an IPv6 6rd tunnel connection If the IPv4 network returns 6rd parameters to the router the page adjusts to display the correct sett...

Page 36: ...ackets Open In open mode the router inspects UDP packets only 10 Click the Apply button Your settings are saved Set up an IPv6 pass through Internet connection In pass through mode the router works as a Layer 2 Ethernet switch with two ports LAN and WAN Ethernet ports for IPv6 packets The router does not process any IPv6 header packets To set up a pass through IPv6 Internet connection 1 Launch a w...

Page 37: ...e displays 5 From the Internet Connection Type menu select Fixed The page adjusts 6 Configure the fixed IPv6 addresses for the WAN connection IPv6 Address Prefix Length The IPv6 address and prefix length of the router WAN interface Default IPv6 Gateway The IPv6 address of the default IPv6 gateway for the router s WAN interface Primary DNS Server The primary DNS server that resolves IPv6 domain nam...

Page 38: ...TCP and UDP packets Open In open mode the router inspects UDP packets only 10 Click the Apply button Your settings are saved Set up an IPv6 DHCP Internet connection To set up an IPv6 Internet connection with a DHCP server 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin use...

Page 39: ...me for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name 8 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but...

Page 40: ...ated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 6 I...

Page 41: ...cify the interface ID to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 11 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 12 Click the Apply button Your s...

Page 42: ...AN Setup The WAN Setup page displays 5 In the MTU Size field enter a value from 64 to 1500 6 Click the Apply button Your settings are saved User Manual 42 Specify Your Internet Settings Nighthawk X6 AC3000 Tri Band WiFi Router ...

Page 43: ...h definition video streaming and VoIP communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to optimize Internet traffic management Improve network connections with Universal Plug and Play Wi Fi Multimedia Quality of Service 43 ...

Page 44: ... window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Dynamic QoS The Dynamic QoS page displays 5 Select the Enable Dynamic QoS check box 6 Specify your Internet bandwidth Let Speedtest detect my Internet ban...

Page 45: ...outer network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Dynamic QoS The Dynamic QoS page displays 5 Select or clear the Automatically update performance opt...

Page 46: ...sal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network If you use applications such as multiplayer gaming peer to peer connections or real time communications such as instant messaging or remote assistance enable UP...

Page 47: ...o 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly it might be necessary to increase this value 8 Click the Apply button The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports internal and external that dev...

Page 48: ...ens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup The Quality of Service page displays 5 Clear the Enable WMM Wi Fi multimedia settings 2 4 GHz b g n check box 6 Clear the Enable WMM Wi Fi ...

Page 49: ...trusions from the Internet This chapter contains the following sections Enable Circle With Disney Enable access control to allow or block access to the Internet Use keywords to block Internet sites Manage network access control lists Schedule when to block Internet sites and services Set up security event email notifications 49 ...

Page 50: ... After you enable Circle you can do the following with the Circle app Set time limits for daily Internet usage Set individual filter levels for each family member Set a bedtime for your family member s devices Pause the Internet Manage your family s mobile devices across all networks with Circle Go For more information about Circle with Disney visit www netgear com circle User Manual 50 Control Ac...

Page 51: ...at you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Makes sure that your router is in router mode By default the router is in router mode 5 Make sure that your router is running the latest firmware 6 Select BASIC Parental Controls The Parental Controls page displays 7 Set Circle with Disney to Enabled Note You can only ena...

Page 52: ...ircle with Disney using the Nighthawk app 1 Launch the Nighthawk app The dashboard displays 2 Tap Parental Controls The Parental Control page displays 3 Move the Enable Circle slider to the right to enable Circle with Disney 4 Tap the Download and Install Circle App button 5 Download the Circle app You must use the Circle app to finish setting up your Circle account 6 Launch the Circle app and fol...

Page 53: ...ting With this setting a new device cannot access your router s Internet connection but can still access your router s local network Before a device accesses your router s Internet connection you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list The access rule does not affect previously blocked or allowed devices It applies only to...

Page 54: ...s 5 Select a keyword blocking option Per Schedule Turn on keyword blocking according to a schedule that you set For more information see Schedule when to block Internet sites and services on page 59 Always Turn on keyword blocking all the time independent of the Schedule page 6 In the Type keyword or domain name here field enter a keyword or domain that you want to block For example Specify XXX to...

Page 55: ...User Manual 55 Control Access to the Internet Nighthawk X6 AC3000 Tri Band WiFi Router ...

Page 56: ...ect the Per Schedule radio button For information about how to specify the schedule see Schedule when to block Internet sites and services on page 59 6 Click the Add button The Block Services Setup page displays 7 To add a service that is in the Service Type menu select the application or service The settings for this service automatically display in the fields 8 To add a service or application th...

Page 57: ...first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Do one of the following To delete a single word select it and click the Delete Keyword button The keyword is removed from the list To delete all keywords on the list click the Clear List button All keywords are removed from ...

Page 58: ...ddress of the trusted computer 7 Click the Apply button Your settings are saved Manage network access control lists You can manage network access control lists ACLs that block or allow access to the Internet through your router To manage devices that are allowed or blocked 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin n...

Page 59: ...routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Schedule The Schedule page displays 5 Specify when to block keywords and services Days to Block Select the check ...

Page 60: ...e user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security E mail The E mail page displays 5 Select the Turn E mail Notification On check box 6 In the Send to This E mail Address field type the email address to which logs and alerts are to be sent This email address is also used for the From address If this field is blank log and alert messages are not sent...

Page 61: ...blocked site 11 To send logs based on a schedule specify these settings a From Send logs according to this schedule menu select the schedule type b From the Day menu select the day c From the Time menu select the time and select the am or pm radio button 12 Click the Apply button Your settings are saved Logs are sent automatically according to the schedule that you set If the log fills before the ...

Page 62: ...rt This chapter contains the following sections USB device requirements Connect a USB storage device to the router Access a storage device connected to the router from a Windows based computer Map a USB device to a Windows network drive Access a storage device that is connected to the router from a Mac Back up Windows based computers with ReadySHARE Vault Back up Mac computers with Time Machine En...

Page 63: ...Ext2 Ext3 Ext4 HFS HFS Connect a USB storage device to the router ReadySHARE lets you access and share USB storage devices that are connected to a USB port on the router If your USB storage device uses special drivers it is not compatible To connect a USB device 1 Insert your USB storage device into a USB port on the router 2 If your USB storage device uses a power supply connect it You must use t...

Page 64: ...automatically opens and displays the files and folders on the USB storage device Map a USB device to a Windows network drive To map the USB storage device to a Windows network drive 1 Connect a USB storage device to a USB port on your router 2 If your USB storage device uses a power supply connect it You must use the power supply when you connect the USB storage device to the router When you conne...

Page 65: ...ses a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 On a Mac that is connected to the network select Go Connect to Se...

Page 66: ...y when you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Download ReadySHARE Vault from netgear com readyshare and install it on each Windows based computer 4 Launch ReadySHARE...

Page 67: ...D to the router When you connect the USB HDD to the router s port it might take up to two minutes before it is ready for sharing By default the USB HDD is available to all computers on your local area network LAN 3 On your Mac go to Spotlight or the magnifying glass at the top right of the page and search for Disk Utility 4 Open the Disk Utility select your USB HDD click the Erase tab and click th...

Page 68: ...references page select Security Privacy The Security Privacy page displays b Click the Advanced button at the bottom of the page If the Advanced button is grayed out click the lock icon so that you can change the settings c Clear the Log out after minutes of inactivity check box d Click the OK button Your settings are saved Use Time Machine to back up onto a USB hard disk You can use Time Machine ...

Page 69: ... Connect button A list of USB devices connected to your router displays 8 From the Apple menu select System Preferences The System Preferences window displays 9 Select Time Machine The Time Machine window displays 10 Click the Select Backup Disk button and select your USB HDD from the list 11 Click the Use Disk button Note If you do not see the USB partition that you want in the Time Machine disk ...

Page 70: ... USB Storage Advanced Settings page displays 5 Select the FTP check box 6 Click the Apply button Your settings are saved View network folders on a storage device You can view network folders on a storage device that is connected to the router To view network folders 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A lo...

Page 71: ...pace and Free Space The current utilization of the storage device Add a network folder on a USB storage device You can add network folders on a USB storage device connected to a router USB port To add a network folder 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user na...

Page 72: ...nly the admin user is allowed access to the network folder The password for admin is the same one that you use to log in to the router 11 Click the Apply button The folder is added on the USB storage device 12 Click the Close Window button The window closes Edit a network folder on a USB storage device You can edit network folders on a USB storage devices connected to a router USB port To edit a n...

Page 73: ...1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Stora...

Page 74: ...to access USB devices attached to the router s USB ports when you re not home This chapter contains the following sections Set up and manage Dynamic DNS Set up FTP access through the Internet Your personal FTP server Access USB storage devices through the Internet Remotely access a USB device using ReadyCLOUD 74 ...

Page 75: ...vate WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Set up FTP access through the Internet To set up FTP access 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and pass...

Page 76: ...se FTP 1 Get your NETGEAR Dynamic DNS domain name For more information see Set up a new Dynamic DNS account on page 77 2 Make sure that your Internet connection is working Your router must use a direct Internet connection It cannot connect to a different router to access the Internet 3 Connect a storage device to the router 4 If your USB storage device uses a power supply connect it You must use t...

Page 77: ...ox 6 From the Service Provider menu select NETGEAR You can select another service provider 7 Select the No radio button 8 In the Host Name field type the name that you want to use for your URL The host name is sometimes called the domain name Your free URL includes the host name that you specify and ends with mynetgear com For example specify MyName mynetgear com 9 In the Email field type the emai...

Page 78: ... the Show Status Cancel and Apply buttons 8 In the Host Name field type the host name sometimes called the domain name for your account 9 Depending on the type of service specify either the user name of the email address No IP account or DynDNS account In the User Name field type the user name for your account NETGEAR account In the Email field type the email address for your account 10 In the Pas...

Page 79: ...USB storage devices through the Internet You can access USB storage devices through the Internet when you re not home To access devices from a remote computer 1 Launch a web browser on a computer that is not on your home network 2 Connect to your home router To connect with Dynamic DNS type the DNS name To use a Dynamic DNS account you must enter the account information on the Dynamic DNS page See...

Page 80: ...dycloud netgear com The ReadyCLOUD Welcome page displays 3 Click the Sign In link The Sign In page displays 4 Click the Create Account link The Create a MyNETGEAR account page displays 5 Complete the fields to set up your account and click the Create button You are now ready to register your router with your ReadyCLOUD account Register your router with ReadyCLOUD After you create a ReadyCLOUD acco...

Page 81: ...adyCLOUD page displays 7 Enter your ReadyCLOUD user name and password and click the Register button If you did not yet create a ReadyCLOUD account see Create a ReadyCLOUD account on page 80 The router is registered with ReadyCLOUD Note If the router s Internet connection mode is set to Dial on Demand the router automatically changes the connection mode to Always On This change is required for Read...

Page 82: ...our network For more information about the features available in the NETGEAR USB Control Center see the ReadySHARE Printer User Manual which is available at http downloadcenter netgear com This chapter contains the following sections Install the printer driver and cable the printer Download the ReadySHARE printer utility Install the ReadySHARE printer utility Print using the NETGEAR USB Control Ce...

Page 83: ... get started link to download the ReadySHARE Printer utility setup file to your Windows based computer 4 Follow the instructions on the page to download the ReadySHARE Printer utility Install the ReadySHARE printer utility You must install the ReadySHARE Printer utility on each computer that will share the printer After you install it the utility displays as NETGEAR USB Control Center on your comp...

Page 84: ...ages the printing queue By default the utility starts automatically whenever you log on to Windows and runs in the background To print a document using the NETGEAR USB Control Center 1 Click the NETGEAR USB Control Center icon The NETGEAR USB Control Center page displays 2 Select a printer and click the Connect button The printer status changes to Manually connected by Mycomputer Now only the comp...

Page 85: ...The status changes to Available Now any computers on the network can use the printer 6 To exit the utility select System Exit User Manual 85 Share a USB Printer Nighthawk X6 AC3000 Tri Band WiFi Router ...

Page 86: ...CP IP settings Specify the IP addresses that the router assigns Disable the DHCP server feature in the router Manage reserved LAN IP addresses Use the WPS Wizard for WiFi connections Specify Basic WiFi Settings Change the WiFi Mode Change the WiFi password or the WiFi security Enable or disable Smart Connect Set up a guest WiFi network Control the WiFi radios Set up a WiFi schedule Specify WPS set...

Page 87: ...MZ Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective Respond to Ping on Internet Port This feature allows your router to be discovered Use this feature only as a diagnostic tool or for a specific reason MTU Size in bytes The normal MTU maximum transmit unit value for most Ethernet networks is 1500 bytes...

Page 88: ...The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured on the Port Forwarding Port Triggering page Instead of discarding this traffic you can specify that the router forwards the traffic to one computer on your network This computer is called the default DMZ server To set up a default DMZ ser...

Page 89: ...p The LAN Setup page displays 5 In the Device Name field type a new name 6 Click the Apply button Your settings are saved Change the LAN TCP IP settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The router s default LAN IP configuration is as follows LAN IP address 192 168 1 1 Subnet mask 255 255 255 0 These addresses are part of the design...

Page 90: ...ed through a gateway or router 7 Change the RIP settings Router Information Protocol RIP allows a router to exchange routing information with other routers a Select the RIP direction Both The router broadcasts its routing table periodically and incorporates information that it receives Out Only The router broadcasts its routing table periodically In Only The router incorporates the RIP information...

Page 91: ...t the router assigns 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Sele...

Page 92: ...your computers To disable the DHCP server feature in the router 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case se...

Page 93: ...d password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Address Reservation section click the Add button 6 In the IP Address field type the IP address to assign to the computer or server Choose an IP address from the router s LAN subnet such as 192 168 1 x 7 Type the MAC address of the computer or server Tip If the computer ...

Page 94: ...dress that you want to edit 6 Click the Edit button The Address Reservation page displays 7 Change the settings 8 Click the Apply button Your settings are saved Delete a reserved IP address entry To delete a reserved address entry 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router ...

Page 95: ... one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED WPS Wizard A note explaining WPS displays 5 Click the Next button The WPS page displays 6 Select a setup method Push button Click the WPS button on this page PIN Number The page adjusts Enter the client security PIN and click the Next button 7 Withi...

Page 96: ...h a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Set...

Page 97: ...sconnected from the network 10 Make sure that you can connect wirelessly to the network with its new settings If you cannot connect wirelessly check the following Is your computer or mobile device connected to another WiFi network in your area Some WiFi devices automatically connect to the first open network without WiFi security that they discover Is your computer or mobile device trying to conne...

Page 98: ...e menus Up to 289 Mbps This mode allows 802 11ac 802 11n and 802 11a devices to join the selected WiFi network in the 5 GHz band of the network but limits 802 11ac and 802 11n devices to functioning at up to 289 Mbps Up to 600 Mbps This mode allows for reduced interference with neighboring WiFi networks This mode allows 802 11ac 802 11n and 802 11a devices to join the selected WiFi network in the ...

Page 99: ...rd enter a new password in the Password Network Key field You must enter a phrase of 8 to 63 characters The Password Network Key field displays if the WPA2 PSK AES or WPA PSK TKIP WPA2 PSK AES security radio button is selected 6 To change the WiFi security for the 2 4 GHz or 5 GHz WiFi network select a Security Options radio button None An open WiFi network that does not provide any security Any W...

Page 100: ...t means that when you connect to the router with WiFi you see only one 5 GHz SSID that connects to both 5 GHz radio bands Note If you enable Smart Connect and the SSID and passwords for both 5 GHz radio bands do not match the WiFi settings for 5 GHz radio 1 overwrite the WiFi settings for 5 GHz radio 2 To enable or disable Smart Connect 1 Launch a web browser from a computer or mobile device that ...

Page 101: ... the channel selection of the main WiFi network The router provides two default guest networks with the following names SSIDs 2 4 GHz guest WiFi network SSID NETGEAR Guest 5 GHz 1 guest WiFi network SSID NETGEAR 5G Guest 5 GHz 2 guest WiFi network SSID NETGEAR 5G 2 Guest By default these networks are configured as open networks without security but are disabled You can enable one or both networks ...

Page 102: ...aximum case sensitive name in this field 6 Select a WiFi security option for the 2 4 GHz 5 GHz 1 or 5GHz 2 guest WiFi network None An open WiFi network that does not provide any security Any WiFi device can join the 2 4 GHz 5 GHz 1 or 5GHz 2 guest WiFi network This is the default setting for the guest WiFi network WPA2 PSK AES WPA2 provides a secure and fast connection but some older WiFi devices ...

Page 103: ...you can still use an Ethernet cable for a LAN connection to the router You can turn the WiFi radios on and off with the WiFi On Off button on the router or you can log in to the router and enable or disable the WiFi radios If you are close to the router it might be easier to press its WiFi On Off button If you are away from the router or already logged in it might be easier to enable or disable th...

Page 104: ...lect the Enable Wireless Router Radio check box 6 Click the Apply button Your settings are saved Set up a WiFi schedule You can turn off the WiFi signal from your router at times when you do not need a WiFi connection For example you might turn it off for the weekend if you leave town To set up the WiFi schedule 1 Launch a web browser from a computer or mobile device that is connected to the route...

Page 105: ... and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays The Router s PIN field displays the fixed PIN that you can use to configure the router s WiFi settings from another device t...

Page 106: ...ected to the router network 3 Enter http www routerlogin net A login window opens 4 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Wireless AP The Wireless AP page displays 6 Select the Enable ...

Page 107: ... NAS Smart TV Blu ray player and game consoles at gigabit WiFi speeds using a WiFi link Avoid the need for separate WiFi adapters for each device For example you can install the first router in a room like a home office where your Internet connection is located then set up the second router in bridge mode Place the router in bridge mode in a different room with your home entertainment center Cable...

Page 108: ...ted type the WiFi password network key that you use to connect wirelessly to the other router 9 Click the Apply button The settings for the other router are saved and the Router AP Bridge Mode page displays 10 Click the Apply button on the Router AP Bridge Mode page Your settings are saved Set up a bridge for a port group or VLAN tag group Some devices such as an IPTV cannot function behind the ro...

Page 109: ... first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VLAN IPTV Setup The VLAN IPTV Setup page displays 5 Select the Enable VLAN IPTV Setup check box The page expands 6 Select the By bridge group radio button The page expands 7 Select a Wired Ports check box or a Wireless check box If your device is connected to a...

Page 110: ... bridge 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED A...

Page 111: ...N router for connecting to the company where you are employed This router s address on your LAN is 192 168 1 100 Your company s network address is 134 177 0 0 When you set up your router two implicit static routes were created A default route was created with your ISP as the gateway and a second static route was created to your local network for all 192 168 1 x addresses With this configuration if...

Page 112: ...c route for identification purposes only 7 To limit access to the LAN only select the Private check box If the Private check box is selected the static route is not reported in RIP 8 To prevent the route from becoming active clear the Active check box In some situations you might want to set up a static route but keep it disabled until a later time By default the Active check box is selected and a...

Page 113: ...rd The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the table select the radio button for the route 6 Click the Edit button The Static Routes page adjusts 7 Edit the route information 8 Clic...

Page 114: ...ter or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireles...

Page 115: ...password View information about the router and the Internet and WiFi settings Display the statistics of the Internet port Check the Internet connection status View and manage logs of router activity View devices currently on the network Monitor Internet traffic Manage the router configuration file Remote access Remotely access your router using the Nighthawk app Disable LED blinking or turn off LE...

Page 116: ...at is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Router Update The Router Update page displays 5 Clic...

Page 117: ...m a computer that is connected to the router network 3 Enter http www routerlogin net A login window opens 4 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Administration Router Update The Router Update page ...

Page 118: ...assword are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password The Set Password page displays 5 Type the old password in the Old Password field 6 Type the new password in the Set Password and Repeat New Password fields 7 Click the Apply button Your settings are saved Enable admin password recovery The router admin password is used to log in to your router web...

Page 119: ...an recover your router admin password To recover your router admin password 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the router The serial number is on the router label 4 Enter the seria...

Page 120: ... and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays The information on this page uses the following color coding A green icon indicates that the Internet connection is fine and no problems exist For a WiFi network the network is enabled and secured A red icon indicates that configuration problems exist for the Internet connection o...

Page 121: ...m Up Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet port LAN Ethernet ports and WLANs For each port the window displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since the router was last started RxPkts The number of packets received on this port since the router was last st...

Page 122: ...ection Status window opens The information that displays depends on the type of Internet connection For example if your Internet connection does not require a login and the router receives an IP address automatically the window displays the following information IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The I...

Page 123: ...logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Logs The Logs page displays and shows information such as the following Action The action that occurred such as whether Internet access was blocked or allowed Source IP The IP address of the initiating device for the log entry Target address The name or IP address of the website or...

Page 124: ...ecified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Attached Devices The following information is displayed Connection Type Wired or the WiFi band for the connection Device Name If the device name is known it is shown here IP Address The IP address that the router assigned to this device when it joined the network This addre...

Page 125: ...d only The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic Select the Connection time control radio button and enter the allowed hours in the Monthly limit field 7 If your ISP charges for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for each connection ...

Page 126: ...ion settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVAN...

Page 127: ...rupting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting Restore the settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login win...

Page 128: ...browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Remote Ma...

Page 129: ... use remote access 1 Launch a web browser on a computer that is not on your home network 2 Type your router s WAN IP address into your browser s address or location field followed by a colon and the custom port number For example if your external address is 134 177 0 123 and you use port number 8443 enter http 134 177 0 123 8443 in your browser Remotely access your router using the Nighthawk app Y...

Page 130: ...ed Setup LED Control Settings The LED Control Settings page displays 5 To disable blinking select the Disable blinking on Internet LED LAN LED Wireless LED and USB LED when data traffic is detected radio button 6 To turn off all LEDs except the Power LED select the Turn off all LEDs except Power LED radio button 7 Click the Apply button Your settings are saved Set your time zone To set your time z...

Page 131: ...me is admin the password is password the LAN IP address is 192 168 1 1 which is the same as www routerlogin net and the DHCP server is enabled Tip If the router is in access point mode or bridge mode and you do not know the IP address that is assigned to it first try to use an IP scanner application to detect the IP address IP scanner applications are available online free of charge If you can det...

Page 132: ...uter admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Backup Settings The Backup Settings page displays 5 Click the Erase button The configuration is reset to factory default settings When the reset is complete t...

Page 133: ...PN This chapter explains how to set up and use VPN access The chapter contains the following sections Set Up a VPN Connection Specify VPN Service in the Router Install OpenVPN Software Use a VPN Tunnel on Your Windows Computer Use VPN to Access the Router s USB Device and Media Use VPN to Access Your Internet Service at Home 133 ...

Page 134: ...count the VPN can use that IP address to connect to your home network Specify VPN Service in the Router You must specify the VPN service settings in the router before you can use a VPN connection To specify the VPN service 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router user nam...

Page 135: ...software on your Windows computer 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays...

Page 136: ...the Open VPN software on your computer click the openVPN install xxx exe file 11 Click the Next button 12 Read the License Agreement and click the I Agree button 13 Leave the check boxes selected as shown and click the Next button User Manual 136 Use VPN to Access Your Network Nighthawk X6 AC3000 Tri Band WiFi Router ...

Page 137: ...lled on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default 18 For a client device with Windows modify the VPN interface name to NETGEAR VPN a On your computer go to the Networks page If you are using Windows 10 select Control Panel Network and Sharing Center Change adapter settings b In the local area connection list ...

Page 138: ...logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VPN Service The VPN Service page displays 5 Make sure that the Enable VPN Service check box is selected 6 Specify any VPN service settings on the page For more information see Specify VPN Service in the Router on page 134 7 Click the For non Windows button to download the OpenVPN c...

Page 139: ...k box is selected 6 Specify any VPN service settings on the page For more information see Specify VPN Service in the Router on page 134 7 Click the For Smart Phone button to download the OpenVPN configuration files 8 On your iOS device download and install the OpenVPN Connect app from the Apple app store 9 On your computer unzip the configuration files that you downloaded and send the files to you...

Page 140: ...our Android device download and install the OpenVPN Connect app from the Google Play Store 9 On your computer unzip the configuration files that you downloaded and send the files to your Android device 10 Open the files on your Android device 11 Open the ovpn file using the OpenVPN Connect app For more information about using OpenVPN on your Android device visit http www vpngate net en howto_openv...

Page 141: ...Launch the OpenVPN application with administrator privileges The OpenVPN icon displays in the Windows taskbar Tip You can create a shortcut to the VPN program then use the shortcut to access the settings and select the run as administrator check box Then every time you use this shortcut OpenVPN automatically runs with administrator privileges 2 Right click the OpenVPN icon 3 Select Connect The VPN...

Page 142: ...re sections 3 To access the USB device click the ReadySHARE icon 4 To access media on the router s network click the remote router icon Use VPN to Access Your Internet Service at Home When you re away from home and you access the Internet you usually use a local Internet service provider For example at a coffee shop you might be given a code that lets you use the coffee shop s Internet service acc...

Page 143: ...n 6 Scroll down to the Clients will use this VPN connection to access section and select the All sites on the Internet Home Network radio button When you access the Internet with the VPN connection instead of using a local Internet service you use the Internet service from your home network 7 Click the Apply button Your settings are saved 8 Click the For Windows or For Non Windows button and downl...

Page 144: ... only to your home network not to the Internet service for your home network 7 Click the Apply button Your settings are saved 8 Click For Windows or For Non Windows button and download the configuration files for your VPN clients 9 Unzip the configuration files and copy them to the folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client...

Page 145: ...4 When the VPN connection is established launch your Internet browser User Manual 145 Use VPN to Access Your Network Nighthawk X6 AC3000 Tri Band WiFi Router ...

Page 146: ... You can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter contains the following sections Manage Port Forwarding to a Local Server Port Triggering 146 ...

Page 147: ... server computer a reserved IP address See Manage reserved LAN IP addresses on page 93 4 Launch a web browser from a computer or mobile device that is connected to the router network 5 Enter http www routerlogin net A login window opens 6 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and pas...

Page 148: ... admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 6 Leave the Port Forwarding radio button selected as the service type 7 Click the Add Custom Service button The Ports Custom S...

Page 149: ...ork 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Leave th...

Page 150: ...b server on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your router always gives your web server an IP address of 192 168 1 33 2 On the Port Forwarding Port Triggerin...

Page 151: ... Port triggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than one local computer but not simultaneously An application must open incoming ports that are different from the outgoing port With port triggering the router monitors traffic to the Internet from an outbound trigger port that you specify For outbound traffic f...

Page 152: ...tton 7 In the Service Name field type a descriptive service name 8 From the Service User menu select a user option Any the default allows any computer on the Internet to use this service Single address restricts the service to a particular computer 9 From the Service Type menu select TCP or UDP or TCP UDP both If you are not sure select TCP UDP 10 In the Triggering Port field enter the number of t...

Page 153: ...d enter a value up to 9999 minutes This value controls how long the inbound ports stay open when the router detects no activity This value is required because the router cannot detect when the application terminates 8 Click the Apply button Your settings are saved Application Example Port Triggering for Internet Relay Chat Some application servers such as FTP and IRC servers send replies to multip...

Page 154: ... server sends a return message to your router using the NAT assigned source port for example port 33333 as the destination port and sends an identify message to your router with destination port 113 6 When your router receives the incoming message to destination port 33333 it checks its session table to see if a session is active for port number 33333 Finding an active session the router restores ...

Page 155: ...etgear com support for product and contact information The chapter contains the following sections Quick tips Troubleshoot with the LEDs You cannot log in to the router You cannot access the Internet Troubleshoot Internet browsing Changes are not saved Troubleshoot WiFi connectivity Troubleshoot your network using the ping utility Troubleshoot 404 Error Message When Trying to Log In to Plex Accoun...

Page 156: ...s are connected to the router by an Ethernet cable the corresponding numbered router LAN port LEDs light Check the WiFi settings Make sure that the WiFi settings on the WiFi enabled computer or mobile device and the router match exactly The WiFi network name SSID and WiFi security settings of the router and the computer or mobile device must match exactly WiFi passwords are case sensitive If you s...

Page 157: ...uter for troubleshooting Power LED is off or blinking This could occur for a number of reasons Check the following Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet Make sure that you are using the power adapter that NETGEAR supplied for this product If the Power LED blinks slowly and continuously the router firmware is corrupted...

Page 158: ...ff If the WiFi LED stays off check to see if someone pressed the WiFi On Off button on the router This button turns the WiFi radios in the router on and off If someone disabled the WiFi radios by using the router web interface the WiFi LED also stays off The WiFi LED is lit when the WiFi radios are turned on You cannot log in to the router If you are unable to log in to the router from a computer ...

Page 159: ... IP address to 192 168 1 1 Tip If the router is in access point mode or bridge mode and you do not know the IP address that is assigned to it first try to use an IP scanner application to detect the IP address IP scanner applications are available online free of charge If you can detect the IP address you don t need to reset the router to factory default settings If you are attempting to set up yo...

Page 160: ...es a login the login name and password might be set incorrectly Your ISP might check for your computer s host name Assign the computer host name of your ISP account as the account name on the Internet Setup page If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer s MAC address do one of the following Inform your ISP that you bought a new network dev...

Page 161: ...net that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration restart your computer Alternatively you can configure your computer manually with a DNS address as explained in the documentation for your computer The router might not be con...

Page 162: ...to the router and select BASIC Wireless Note Be sure to click the Apply button if you change settings If your WiFi device finds your network but the signal strength is weak check these conditions Is your router too far from your computer or too close Place your computer near the router but at least 6 feet 1 8 meters away and see whether the signal strength improves Are objects between the router a...

Page 163: ...vices If your router and computer are connected to a separate Ethernet switch make sure that the link LEDs are lit for the switch ports that are connected to your computer and router Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your router and your computer are correct...

Page 164: ...t access to the MAC address of a single computer connected to that modem If your ISP does this configure your router to clone or spoof the MAC address from the authorized computer Troubleshoot 404 Error Message When Trying to Log In to Plex Account Plex Media Server helps you to manage your photos videos and audio files that are stored on an external USB hard drive that is attached to your router ...

Page 165: ...14 Supplemental Information This chapter includes technical information about your router The chapter covers the following topics Factory Settings Technical Specifications 165 ...

Page 166: ... login admin User name case sensitive password Login password case sensitive Use default hardware address WAN MAC address Internet connection 1500 WAN MTU size AutoSensing Port speed 192 168 1 1 LAN IP Local network LAN 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to 192 168 1 254 DHCP range Pacific time Time zone 192 168 1 2 DHCP starting IP address 192 168 1 254 DHCP ending IP addre...

Page 167: ...eed United States in the US otherwise varies by region Country region Auto for 2 4 GHz CH 44 for WW SKU and CH 153 for North America SKU RF channel Up to 450 Mbps at 2 4 GHz Up to 1300 Mbps at 5 GHz 1 Up to 1300 Mbps at 5 GHz 2 Operating mode 1 Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors inclu...

Page 168: ...um relative humidity noncondensing Operating humidity FCC Part 15 Class B VCCI Class B EN 55022 CISPR 22 Class B C Tick N10947 Electromagnetic emissions 10BASE T or 100BASE TX or 1000BASE T RJ 45 LAN 10BASE T or 100BASE TX or 1000BASE T RJ 45 WAN Maximum WiFi signal rate complies with the IEEE 802 11 standard 2 Wireless Auto Rate Sensing Radio data rates IEEE 802 11b g n 2 4 GHz IEEE 802 11a n ac ...

Page 169: ...d from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate 3 NETGEAR makes no express or implied representations or warranties about this product s compatibility with any future standards User Manual 169 Supplemental ...

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