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I cannot get onto the Internet with a computer

You may not have restarted the computer or the network to have TCP/IP changes take effect.

Restart the computer.

Unplug the router, and then restart the network. See 

Restarting the Network

on page 9.

Your computer may not recognize any addresses.

If you typed in addresses of one or two DNS servers when you configured the router,
restart your computer. Open the router’s 

Settings

pages and verify that the DNS addresses

appear. See instructions on page 10 to view the router’s 

Basic Settings

page.

Your computer may not have the correct TCP/IP settings to recognize the router.

Restart the computer and check that you have TCP/IP set up properly on your computer.
For Windows, the 

Network Properties

should have 

Obtain an IP address automatically

selected (see page 8). For Macintosh computers, the 

TCP/IP

or 

Network

control panel

should be set to 

Using DHCP Server

(see page 9).

You may also verify that the gateway address or the router’s local IP address is 192.168.0.1.
The computer’s IP address should be between 192.168.0.2 and 192.168.0.254.

Your router might not be able to obtain a IP address from the ISP.

1.

Start your browser, type the address for an external site (like www.NETGEAR.com), 
and press 

Enter

(Windows) or 

Return

(Macintosh).

2.

Go to the router’s 

Settings

pages by going to 

http://192.168.0.1

.

3.

In the 

User ID

box type 

admin,

in the 

Password

box type 

password,

and click 

OK

.

4.

Under the 

Maintenance

heading, click 

Router Status

.

5.

Check that an IP address is shown for the WAN Port. 
If you see 

0.0.0.0

, contact your ISP to get current configuration information.

Your wireless connection settings may be incorrect.

Verify the computer’s Wireless Network Name (SSID) and Secure Encryption (WEP)
settings match the router’s settings.

You may be out of range of the wireless broadcast.

Try to move the computer closer to the wireless router.

14

NETGEAR MR814_QCard-final.qxd  7/11/02  10:58 AM  Page 16

Summary of Contents for MR814 - 802.11b Cable/DSL Wireless Router

Page 1: ...Installation Guide Cable DSL Wireless Router MODEL MR814 ...

Page 2: ...et access Setup is easy Follow the instructions in this guide and your system will be up and running quickly If you have problems there is a troubleshooting section on pages 13 15 to help you You can also get more detailed troubleshooting information from the Reference Manual on the CD online from www NETGEAR com or by phone There is a short glossary available on page 16 to help answer any questio...

Page 3: ... the computer and modem 4 Configure the router and go online to test the connection 5 Connect other computers configure them and restart each optional 6 Configure for content filtering or port forwarding optional On the MR814 GearBox CD you ll find the MR814 Installation Assistant which supplements the instructions in this installation guide by animating the step by step procedures given here For ...

Page 4: ...4 GearBox CD including a full Reference Manual and Installation Assistant MR814 Installation Guide this document Warranty and registration card Support information card NETGEAR Router ISP Guide also available online and on the CD If the support information card is missing you can get contact information at www NETGEAR com in the Customer Service area 3 Wireless Router MR814 MR814 Wireless Router G...

Page 5: ... a network interface card NIC installed in the computer OR a 2 4 GHz wireless adapter Wi Fi 802 11b at 11Mbps Note If you have a built in modem or a modem card the telephone jack for the modem looks very similar to an RJ 45 Ethernet port but the RJ 45 port is larger TCP IP networking installed Windows computers Client for Microsoft Networks software installed Note TCP IP and Client for Microsoft N...

Page 6: ...ork Connection and click Properties Macintosh Open the TCP IP or Network control panel Host and Domain Names Some ISPs use a specific host or domain name like CCA7324 A or home If you haven t been given specific information about host or domain names then use the following examples as a guide If your main e mail account with your ISP is aaa yyy com then use aaa as your host name Your ISP might cal...

Page 7: ...S Server Address Information If you were given specific Domain Name System DNS server addresses fill in the following DNS Server IP address es Wireless Settings Wireless Network Name called a Service Set Identifier or SSID This can be anything up to 32 characters as long as you can use the same name with all devices in your wireless network The default is Wireless Wireless Network Name Security En...

Page 8: ... this step if you are using a wireless computer Use the Ethernet patch cable to connect the computer to one of the four numbered Ethernet ports on the router See Cable B in the illustration 4 Connect the power adapter s cord into the back of the router and then plug the adapter into a power source such as a wall socket or power strip Note If you want to connect other computers to the router don t ...

Page 9: ...Network icon 3 Click the Configuration tab 4 In the list of installed network components select the TCP IP entry for the computer s Ethernet adapter or NIC 5 Click Properties 6 Click the IP Address tab 7 If not selected select Obtain an IP address automatically 8 Click the Gateway tab 9 Select and remove any IP Gateway addresses that are listed 10 Click OK and click OK again to close the Network c...

Page 10: ...IX Operating System If you re installing the router with a Linux based or UNIX based computer see your system documentation to set up TCP IP networking to obtain IP addresses automatically using DHCP Restarting the Network Once you ve set up your computer to work with the router you must reset the network for the devices to be able to communicate 1 Turn off or unplug the DSL or cable modem and rou...

Page 11: ...ick Yes click Next and follow the instructions on screen To configure it yourself click No then click Next and continue with the steps listed here 7 Fill in the form on the Basic Settings page Refer to the information on pages 5 6 above you filled in previously Note Helpful information appears on the right side of the page to assist you as you fill in the form You may also find pertinent informati...

Page 12: ...st each computer s connection by going to NETGEAR s Web site www NETGEAR com from each computer Note If you have more than 4 computers to connect to this router you must connect them to a hub or switch such as the NETGEAR 5 port or 8 port Fast Ethernet Switch and then connect the hub or switch to the router By using hubs or switches you may connect up to 253 computers to the router although a maxi...

Page 13: ...ur changes Note For more information about content filtering and reporting features see the Reference Manual on the MR814 GearBox CD Internet Services and Gaming To have a Web server e mail server or other server on your network accessible from the Internet to play Internet enabled games or to use Internet communication features such as chat you ll have to allow access to those computers from the ...

Page 14: ...e and then plug it in again Contact NETGEAR if this doesn t solve the problem The Internet light doesn t light up The Power light and at least one numbered light is lit but the Internet light isn t lit You have the wrong cable between the router and the modem Use the cable that came with the modem There is no numbered light lit for a connected device There s a hardware connection problem Make sure...

Page 15: ...TCP IP or Network control panel should be set to Using DHCP Server see page 9 You may also verify that the gateway address or the router s local IP address is 192 168 0 1 The computer s IP address should be between 192 168 0 2 and 192 168 0 254 Your router might not be able to obtain a IP address from the ISP 1 Start your browser type the address for an external site like www NETGEAR com and press...

Page 16: ...All and then Renew All 6 Verify that you got a valid address and click OK 4 Type ipconfig release 5 Type ipconfig renew 6 Verify that you got a valid address and close the window Windows 2000 1 Click the Start button and then click Run 2 Type CMD and click OK 3 Type ipconfig all Windows XP 1 Open My Network Places 2 Click View network connections Network Tasks 3 Click your enabled LAN connection 4...

Page 17: ...The technical term for the Wireless Network Name Each device in a wireless network must use the same SSID May also be called ESSID Wide Area Network WAN A long distance link used to extend or connect remotely located local area networks for example connecting your home computer to the Internet Wired Equivalent Privacy WEP A way to encrypt data traveling over the wireless network to protect against...

Page 18: ...l MR814 Cable DSL Wireless Router does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications Règlement sur le brouillage radioélectrique du ministère des Communications Cet appareil numérique NETGEAR Model MR814 Cable DSL Wireless Router respecte les limites de bruits radioélectri...

Page 19: ... the support information card for the correct telephone number for your country Technical Support is available 24 hours a day 7 days a week NETGEAR INC Support Information Phone 1 888 NETGEAR US and Canada only E mail support NETGEAR com www NETGEAR com 2002 by NETGEAR Inc All rights reserved NETGEAR is a registered trademark of NETGEAR Inc in the United States and or other countries Other brand a...

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