14
LOST OR STOLEN
REPLACEMENT
THANKS FOR CHOOSING
VIRGIN MOBILE USA
If your device breaks or is lost or stolen, Virgin
Mobile’s got you covered so don’t panic. Take
another look around and try to find your device.
(It’ll always be in the last place you look, right?)
If you still can’t locate it, let us know right away
and we’ll freeze service for your account. That
way, once your service is frozen, no one can
use up your remaining balance. We can offer
you a replacement device at a really low price
and can usually have it to you in just a few days.
We’ll also transfer any remaining balance in
your account to your replacement device. So,
no worries.
The services described in this guide may
require a subscription to a service plan and/or
may incur additional charges. Not all services
will work on all devices. See
virginmobileusa.
com
for more details.
©2013 Virgin Mobile USA, L.P. All rights
reserved. The Virgin Mobile name and
signature and the Virgin Mobile name and
logo are registered trademarks of Virgin
Enterprises Ltd. and used under license by
Virgin Mobile. Other marks are property of
their respective owners. Screen images
simulated. Appearance of device may vary.
Printed in U.S.A.
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