NETGEAR DM111PSP - ADSL2+ Ethernet Modem User Manual Download Page 15 | Manualshive

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v1.0, December 2008

Chapter 1

Configuring Your Internet Connection

This chapter describes how to configure your ADSL2+ Modem Router Internet connection. When
you perform the initial configuration of your modem router using the

Resource CD

as described in

the

ADSL2+ Modem Router Setup Manual,

these settings are configured automatically for you.

This chapter provides further details about these settings, as well as instructions on how to log in to
the modem router for further configuration.

This chapter includes:

•

“Installation Requirements

in the following section

•

“Using the Smart Wizard to Set Up Your Modem Router” on page 1-2

•

“Logging In to the Modem Router” on page 1-2

•

“Setting Up Your Modem Router Manually” on page 1-4

•

“How the Internet Connection Works” on page 1-8

Installation Requirements

Before installation, please have your DSL log in user name and password available. If not
available, please obtain them from your Internet Service Provider (ISP) at the numbers below and
IMMEDIATELY FOLLOW NETGEAR INSTALLATION PROCEDURES located in the Smart
Wizard installation CD.

•

For Earthlink customers, please call 1-800-EARTHLINK.

•

For AT&T customers, please call 1-877-722-3755.

•

For Qwest customers, please call 1-877-348-9005.

•

For Verizon customers, please call 1-800-567-6789.

Note:

NETGEAR recommends using the Smart Wizard™ Installation Assistant on the

Resource CD

for initial configuration, as described in the

ADSL2+ Modem Router

Setup Manual

.

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Summary of Contents for DM111PSP - ADSL2+ Ethernet Modem

Page 1: ...202 10449 01 December 2008 v1 0 NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 USA ADSL2 Modem Router DM111PSPv2 User Manual ...

Page 2: ...interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television re...

Page 3: ... Modem Router DM111PSPv2 cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Ελληνική Greek ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc ΔΗΛΩΝΕΙ ΟΤΙ ADSL2 Modem Router DM111PSPv2 ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999 5 ΕΚ Français French Par la présente NETGEAR Inc déclare que l appareil ADS...

Page 4: ... VCCI Statement This equipment is in the second category information equipment to be used in a residential area or an adjacent area thereto and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas Magyar Hungarian Alulírott NETGEAR Inc nyilatkozom ...

Page 5: ...interference Read instructions for correct handling Product and Publication Details Model Number DM111PSPv2 Publication Date December 2008 Product Family Modem Router Product Name ADSL2 Modem Router DM111PSPv2 Home or Business Product Home Language English Publication Part Number 202 10449 01 ...

Page 6: ...v1 0 December 2008 vi ...

Page 7: ...nually 1 4 Using the Setup Wizard to Auto Detect the Internet Connection 1 5 Using Quick Setup to Configure the Modem Router 1 6 How the Internet Connection Works 1 8 Chapter 2 Managing Your Modem Router Changing the Password 2 1 Backing Up Restoring or Erasing Your Settings 2 2 Backing Up the Configuration to a File 2 2 Restoring the Configuration from a File 2 3 Resetting the Configuration to th...

Page 8: ...Universal Plug and Play UPnP 3 11 Chapter 4 Advanced Configuration LAN IP Setup 4 1 Understanding the LAN IP Settings 4 3 Reserved IP Addresses 4 4 Static Routes 4 5 IGMP Proxy 4 7 Internet Time Settings 4 8 Enabling VoIP Connections 4 9 Chapter 5 Advanced WAN Configuration WAN Setup 5 1 Selecting Your Domain Name Server DNS 5 7 Static DNS 5 8 Dynamic DNS 5 8 Quality of Service QoS Settings 5 10 T...

Page 9: ...figuration Changes 6 6 Troubleshooting the Internet Connection 6 6 Troubleshooting PPPoE or PPPoA Connection 6 7 Troubleshooting Internet Browsing 6 7 Restoring the Default Configuration and Password 6 8 Using the Reset Button 6 8 Problems with Date and Time 6 8 Appendix A Technical Specifications Appendix B Related Documents Index ...

Page 10: ...ADSL2 Modem Router DM111PSPv2 User Manual x v1 0 December 2008 ...

Page 11: ...ry utility to set up your ADSL2 Modem Router so that you can communicate with it Chapter 2 Managing Your Modem Router describes how to perform network management tasks Chapter 3 Security and Firewall Protection describes how to configure the firewall and security features Chapter 4 Advanced Configuration describes how to configure advanced features including LAN IP features Chapter 5 Advanced WAN ...

Page 12: ...se specifications Italic Emphasis books CDs file and server names extensions Bold User input IP addresses GUI screen text Fixed Command prompt CLI text code italic URL links Note This format is used to highlight information of importance or special interest Tip This format is used to highlight a procedure that will save time or resources Warning Ignoring this type of note may result in a malfuncti...

Page 13: ...ual chapters How to Print This Manual To print this manual you can choose one of the following options according to your needs Printing a page from HTML Each page in the HTML version of the manual is dedicated to a major topic Select File Print from the browser menu to print the page contents Printing from PDF Your computer must have the free Adobe Acrobat reader installed in order to view and pri...

Page 14: ... The PDF version of the complete manual opens in a browser window Click the print icon in the upper left corner of your browser window Revision History Tip If your printer supports printing two pages on a single sheet of paper you can save paper and printer ink by selecting this feature Part Number Version Number Date Description 202 10378 01 1 0 April 2008 Manual release 202 10436 01 1 0 December...

Page 15: ... on page 1 2 Logging In to the Modem Router on page 1 2 Setting Up Your Modem Router Manually on page 1 4 How the Internet Connection Works on page 1 8 Installation Requirements Before installation please have your DSL log in user name and password available If not available please obtain them from your Internet Service Provider ISP at the numbers below and IMMEDIATELY FOLLOW NETGEAR INSTALLATION ...

Page 16: ...ial configuration using the Setup Manual you can use the information in this manual to configure additional features of your modem router For installation instructions in a language other than English see the language options on the Resource CD Logging In to the Modem Router You can log in to the modem router to view or change its settings To log in to the modem router 1 On your PC open a Web brow...

Page 17: ...ns 2 Type admin for the user name password for the password and then click OK The Connect to Internet screen displays Figure 1 1 Note After you log in to the modem router you will have the option of changing the modem router s LAN IP address If you do so you will need to use the revised IP address to log in to the modem router in the future Figure 1 2 ...

Page 18: ...rs Multiplexing method Host and domain names ASDL microfilters as explained in the ADSL2 Modem Router Setup Manual Your computer must be set up to use DHCP to get its TCP IP configuration from a router This is usually the case For help with DHCP see the documentation that came with your computer or see the link to the online document in Preparing Your Network in Appendix B Your ISP should have pro...

Page 19: ...on the type of connection you are prompted to enter your ISP settings as shown in the following table Figure 1 3 Table 1 1 Auto Detected Internet Connection Types Connection Type ISP Information PPP over Ethernet PPPoE PPP over ATM PPPoA Enter the login user name and password These fields are case sensitive Dynamic IP Account Setup No entries are needed IP over ATM Classical IP assignment RFC1577 ...

Page 20: ...e Static IP Address or Use IP Over ATM IPoA RFC1483 Routed according to the information from your ISP If you select IPoA the modem router will detect the gateway IP address but you still need to provide the modem router IP address 3 Enter your assigned IP address subnet mask and the IP address of your ISP s gateway modem router This information should have been provided to you by your ISP 4 Enter ...

Page 21: ...ter the following settings VPI The Virtual Path Identifier VPI identifies the virtual path between endpoints in an ATM network The valid range is from 0 to 255 VCI The Virtual Channel Identifier VCI identifies the virtual channel endpoints in an ATM network The valid range is from 32 to 65535 1 to 31 is reserved for well known protocols Configure Internet Connection Connection Type Enter the follo...

Page 22: ... to log on These fields are case sensitive Specify how the session must be established Always On Enables the connection to be active continuously Dial on Demand Activates the connection when there is demand Enter a value in the minutes field to deactivate the connection when there is no activity This mechanism is also known as the PPP idle timer Manually Connect Requires you to press the Connect h...

Page 23: ...ection Backing Up Restoring or Erasing Your Settings on page 2 2 Upgrading the Modem Router s Firmware on page 2 3 Network Management Information on page 2 5 Setting up the System Log on page 2 9 Diagnostic Utilities and Rebooting the Modem Router on page 2 11 Remote Access on page 2 13 Changing the Password To keep your modem router configuration settings secure you can change the user name and p...

Page 24: ...gs Backing Up Restoring or Erasing Your Settings The configuration settings of the modem router are stored in a configuration file in the modem router This file can be backed up to your computer restored or reverted to factory default settings The procedures below explain how to do these tasks Backing Up the Configuration to a File 1 In the Maintenance section of the main menu select Backup Settin...

Page 25: ...ter or use the Reset button on the Backup Settings screen To reset from the Backup Settings screen 1 On the Backup Settings screen click Reset 2 The modem router reboots automatically and returns to its factory default settings After a reset the modem router s password will be password the LAN IP address will be 192 168 0 1 and the modem router s DHCP client will be enabled Upgrading the Modem Rou...

Page 26: ...the binary bin or img upgrade file 4 Click Firmware Upgrade Note NETGEAR recommends that you back up your configuration before doing a firmware upgrade After the upgrade is complete you may need to restore your configuration settings Figure 2 3 Warning When uploading software to the modem router do not interrupt the Web browser by closing the window clicking a link or loading a new page If the bro...

Page 27: ... 2008 Network Management Information The modem router provides a variety of status and usage information which is discussed below Viewing the Router Status To view the router status select Router Status in the Maintenance section of the main menu The following screen displays Figure 2 4 ...

Page 28: ...odem router If no address is shown the modem router cannot connect to the Internet Network Type The network type depends on your ISP IP Subnet Mask The IP Subnet Mask used by the Internet ADSL port of the modem router Gateway IP Address The gateway that is associated with the Internet IP address Primary DNS Server The primary DNS server IP address that is used by the modem router This address is u...

Page 29: ... The following screen displays Router Router Status The connection status of the modem router Downstream Connection Speed The speed at which the modem router is receiving data from the ADSL line Upstream Connection Speed The speed at which the modem router is transmitting data to the ADSL line VPI The Virtual Path Identifier setting VCI The Virtual Channel Identifier setting Figure 2 5 Table 2 1 R...

Page 30: ...me which indicates the time elapsed since the last reset or power cycle The lower table in Figure 2 6 provides information about the quality of upstream and downstream data These statistics will be of interest to your technical support representative if you are having problems obtaining or maintaining a connection Table 2 2 explains these statistics Figure 2 6 Table 2 2 Statistics Fields Field Des...

Page 31: ...og based on the type of messages that are logged and displayed To set up the system log 1 In the Maintenance section of the main menu select System Log to display the following screen Noise Margin This is the signal to noise ratio and is a measure of the quality of the signal on the line The higher the margin the better the quality Line Attenuation The line attenuation will increase the further yo...

Page 32: ...y Alert Critical Error Warning Notice Informational Debugging Display Level Specify the type of logged messages that are displayed The selections are the same as the ones listed under Log Level above Mode Local Remote or Both Local and Remote 3 Click Apply so that your changes take effect To view the system log select System Log in the Maintenance section of the main menu and then click View Syste...

Page 33: ...to identify what other modem routers the modem router is communicating with Reboot the modem router to enable new network configurations to take effect or to clear problems with the modem router s network connection In the Maintenance section of the main menu select Diagnostics From this screen you can run diagnostics tests display the routing table or reboot the router Running Diagnostics Tests O...

Page 34: ...m Router DM111PSPv2 User Manual 2 12 Managing Your Modem Router v1 0 December 2008 Routing Table On the Diagnostics screen click Display The following figure shows a typical routing table Figure 2 10 Figure 2 11 ...

Page 35: ... Browser Select this check box to configure remote control through HTTP The default port number is 8080 Choose a number between 0 and 65534 but do not use the number of any common service port To access the modem router type the modem router s WAN IP address into your browser s address field followed by a colon and then the custom port number For example if your external address is 10 0 0 123 and ...

Page 36: ...ze Internet hosts for remote for remote access a Select the Internet connection for which you want to allow remote access from the drop down list b Select a radio button to specify how you want Internet hosts to access your modem router All Internet hosts can access your router Only authorized Internet hosts can access your router c Click Apply in the Authorized Host IP Address List screen to acti...

Page 37: ...rt Port triggering is an advanced feature used for gaming and other Internet services The following are considerations for inbound firewall and port forwarding rules If your external IP address is assigned dynamically by your ISP the IP address may change periodically as the DHCP lease expires Consider using the Dynamic DNS feature in the Advanced menu so that external users can always find your n...

Page 38: ...rs to access specific resources Outbound rules LAN to WAN determine what outside resources local users can have access to The default inbound and outbound rules of the modem router are Inbound Block all access from outside except responses to requests from the LAN side Outbound Allow all access from the LAN side to the outside You can define additional rules that will specify exceptions to the def...

Page 39: ...were set up When you click Add you can create a new outbound firewall rule See Outbound Firewall Traffic Rules in the following section Inbound Traffic The table displays the inbound traffic rules if any were set up When you click Add you can create a new inbound firewall rule See Inbound Firewall Traffic Rules on page 3 5 To edit a rule in the outbound traffic rules or inbound traffic rules table...

Page 40: ... Rule screen Figure 3 2 Table 3 1 Outbound IP Filtering Rule Settings Settings Description Allow Traffic Select a radio button Yes The new rule is used to allow outbound traffic No The new rule is used to prevent outbound traffic Protocol Make a selection from the drop down list TCP The rule applies to Transmission Control Protocol TCP traffic UDP The rule applies to User Datagram Protocol UDP tra...

Page 41: ...ource IP address in the IP addr field and the subnet address in the NetMask field Destination IP Address Make a selection from the drop down list ALL The rule applies to all destination IP addresses SINGLE Enter the destination IP address in the IP addr field SUBNET Enter the destination IP address in the IP addr field and the subnet address in the NetMask field Port Range You can specify a port r...

Page 42: ...tocol Make a selection from the drop down list TCP The rule applies to Transmission Control Protocol TCP traffic UDP The rule applies to User Datagram Protocol UDP traffic ICMP The rule applies to Internet Control Message Protocol ICMP traffic AH The rule applies to Authentication Header AH protocol traffic ESP The rule applies to Encapsulating Security Payload ESP traffic GRE The rule applies to ...

Page 43: ...riggering rule Select the Pre defined radio button Select a type of application from the drop down menu om the left Select an application from the drop down menu on the right To define a rule Select the User defined radio button The screen adjusts to enable you to add rules see Figure 3 5 on page 3 8 Note Some residential broadband ISP accounts do not allow you to run any server processes such as ...

Page 44: ...or applications manual or the product s support website 4 When you are finished making changes click Apply so that your changes take effect Port Triggering Outbound Rules Port Triggering monitors outbound traffic When the modem router detects traffic on the specified outbound port it remembers the IP address of the computer that sent the data and triggers the incoming port Port Triggering opens an...

Page 45: ...riggering rule Select the Pre defined radio button Select an application from the drop down menu on the right To define a rule Select the User defined radio button The screen adjusts to enable you to add rules see Figure 3 7 on page 3 10 Note If you use applications such as multi player gaming peer to peer connections real time communications such as instant messaging or remote assistance a featur...

Page 46: ...d from the game or applications manual or the product s support website 3 When you are finished making changes click Apply so that your changes take effect Configuring a DMZ Host A demilitarized zone DMZ host is a computer on your local network that can be accessed from the Internet regardless of firewall protection In the Advanced section of the main menu select DMZ Host to display the DMZ Host s...

Page 47: ...lps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network On the main menu select UPnP The UPnP screen displays UPnP can be enabled or disabled for automatic device configuration The Enable UPnP check box is selected by default If you clear th...

Page 48: ...ADSL2 Modem Router DM111PSPv2 User Manual 3 12 Security and Firewall Protection v1 0 December 2008 ...

Page 49: ...r log in to the modem router as described in Logging In to the Modem Router on page 1 2 This chapter includes LAN IP Setup in the following section Static Routes on page 4 5 IGMP Proxy on page 4 7 Internet Time Settings on page 4 8 Enabling VoIP Connections on page 4 9 LAN IP Setup If you intend to connect your modem router to a router configure the local area network Internet Protocol LAN IP sett...

Page 50: ...of the address are the same as the two left most numbers of the router s LAN IP address and the third number in the modem router s address is different from the third number in the router s address For example if the router s LAN IP address is the same as the modem router s default address 192 168 0 1 change the LAN IP address of the modem router to 192 168 1 1 Figure 4 1 Tip If you change the LAN...

Page 51: ...ess field to log in to the modem router Table 4 1 LAN IP Settings Settings Description LAN IP Address Configuration Primary IP Address The LAN IP address of the modem router Subnet Mask The LAN subnet mask of the modem router Combined with the IP address the IP Subnet Mask allows a device to know which other addresses are local to it and which must be reached through a gateway or modem router Host...

Page 52: ... subnet as the router s LAN IP address You can specify to following settings Start IP The first of the contiguous addresses in the IP address pool 192 168 0 2 is the default start address End IP The last of the contiguous addresses in the IP address pool 192 168 0 254 is the default ending address Lease Time The period that the DHCP server grants to the DHCP clients to use the assigned IP addresse...

Page 53: ...the following case Your primary Internet access is through a cable modem to an ISP You have an ISDN router on your home network for connecting to the company where you are employed This router s address on your LAN is 192 168 0 100 Your company s network is 134 177 0 0 When you first configured your router two implicit static routes were created A default route was created with your ISP as the mod...

Page 54: ... display the Add New Static Route screen 3 In the IP Address field enter the IP address of the final destination 4 In the Netmask field enter the subnet mask of the final destination 5 Specify how the packets must be forwarded by selecting a radio button Gateway IP Address Forward packets to a gateway which must be a router on the same network segment as the modem router Enter the IP address of th...

Page 55: ...o adjacent routers The hosts interact with the system through the exchange of IGMP messages When you configure IGMP proxy the router interacts with other routers through the exchange of IGMP messages However when acting as the proxy the router performs the host portion of the IGMP task as follows When queried the router sends membership reports to the group When one of the hosts joins a multicast ...

Page 56: ...Time by Time Server or Manual The default setting is Manual With this settings you can enter the date and the time If you select the Time Server radio button and click Apply the router time is automatically set via the time server Primary Time Server Secondary Time Server You may select the preferred time servers from the drop down list The time will be adjusted by the time servers Time Zone Choos...

Page 57: ...allow simultaneous VoIP phone calls To specify the NAT ALG configuration 1 In the Advanced section of the main menu select NAT ALG to display the following screen 2 Select the Enable SIP ALG check box to allow VoIP clients to make two or more simultaneous VoIP phone calls through the modem router 3 Click Apply to save the settings 4 Reboot the modem router so that the new settings take effect Figu...

Page 58: ...ADSL2 Modem Router DM111PSPv2 User Manual 4 10 Advanced Configuration v1 0 December 2008 ...

Page 59: ...s described in Logging In to the Modem Router on page 1 2 This chapter includes WAN Setup in the following section Selecting Your Domain Name Server DNS on page 5 7 Quality of Service QoS Settings on page 5 10 TR 069 Client Configuration on page 5 12 WAN Setup You can view or change the WAN settings for the modem router In the Advanced section of the main menu select WAN Setup to display the follo...

Page 60: ... 1 x to LAN connected devices On NAT is enabled Off NAT is disabled Disable NAT only if you are sure that you do not require it For example if the modem router is on the same network as a router that is using NAT QoS Quality of Service The modem router supports QoS applications See Quality of Service QoS Settings on page 5 10 WAN IP Address The method that the ISP uses to assign the WAN IP address...

Page 61: ...m 0 to 255 VCI The virtual channel identifier specifies the virtual channel between endpoints in an ATM network The valid range is from 32 to 65535 1 to 31 is reserved for well known protocols Service Category The size and rate for the packets of the data is different depending on the service type UBR without peak cell rate PCR is the default setting Your ISP will advise you which service category...

Page 62: ...will advise you which settings to use Figure 5 3 Table 5 3 Internet Connection Type Settings Setting Description Protocol PPP over ATM PPPoA PPP over Internet PPPoE IP over ATM IPoA Bridging Encapsulation Type LLC SNAP the default setting VC MUX Enable QoS Quality of Service QoS support is enabled by default Enable 802 1Q VLAN Tagging This settings which is available only in PPPoE and bridged mode...

Page 63: ...AT Select this check box to enable NAT which automatically assigns private IP addresses 10 1 1 x to LAN connected devices PPP IP extension Select this check box to enable the modem router to function in semi bridge mode This option is available only when the IP address is obtained automatically and when NAT is disabled Add Default Route Select this check box to set the current PVC as the default r...

Page 64: ...assword Session establishment Enter the PPP user name and password that you use to log on These fields are case sensitive Specify how the session must be established Always On Enables the connection to be active continuously Dial on Demand Activates the connection when there is demand Enter a value in the minutes field to deactivate the connection when there is no activity This mechanism is also k...

Page 65: ... DNS By default the domain name server DNS is enabled and the modem router accepts the first received DNS assignment from the PVCs when the Internet connection is established To view or change the DNS server settings in the Advanced section of the main menu select DNS Server The following screen displays If you want to manually specify the DNS primary and secondary server IP addresses each time th...

Page 66: ...lic Domain Name Servers DNS However if your Internet account uses a dynamically assigned IP address you will not know in advance what your IP address will be and the address can change frequently In this case you can use a commercial dynamic DNS service to register your domain to their IP address and forward traffic directed at your domain to your frequently changing IP address The modem router co...

Page 67: ...namic DNS service providers whose names appear in the Dynamic DNS Provider drop down list and register for an account For example for dyndns org go to www dyndns org 4 Select the name of your dynamic DNS service provider from the Dynamic DNS Provider drop down list 5 Select the Internet connection for which you want to configure dynamic DNS from the Internet Connection drop down list Warning If yo...

Page 68: ...HostName DomainName Enter the host name that the dynamic DNS service provider gave you The dynamic DNS service provider may call the host name a domain name For example if your URL is myName dyndns org then your host name is myName 7 Click Apply to save your settings Quality of Service QoS Settings You can use QoS settings to prioritize data transmission for upstream traffic To prioritize users ba...

Page 69: ... traffic rule f rom the IP QoS table select the check box to the right of the traffic rule then click Delete Figure 5 10 Table 5 6 IP QoS Traffic Rule Settings Settings Description Traffic Class Name Enter a name for the traffic rule Traffic Conditions LAN Ports Select one check box Ethernet Traffic arrives through the Ethernet port USB Traffic arrives through the USB port for models with a USB po...

Page 70: ...rce IP Address and Subnet Mask Enter the source IP address and if applicable the subnet mask address of the traffic source Source Port Start End Enter the start IP address and end IP address of the source ports Destination IP Address and Subnet Mask Enter the destination IP address and if applicable the subnet mask address of the traffic destination Destination Port Start End Enter the start IP ad...

Page 71: ...on screen displays 2 Use one of the following methods to enter the setting values for each field Click Get RPC Methods to automatically download the settings values for each field RPC stands for remote procedure call This option functions only when the without SSL radio button is selected Manually enter the setting values for each field as described in Table 5 7 on page 5 14 3 Click Apply to save ...

Page 72: ...t Password is identical to the password that you specified in Changing the Password on page 2 1 The ACS uses this password to communicate with the modem router Periodic Transmission of Inform Request Select to enable or disable the periodic transmission of inform requests Disabled The modem router will frequently report its status to the ACS Enabled The modem router will report its status to the A...

Page 73: ... router s configuration with my browser Go to Cannot Log in to the Modem Router on page 6 4 The configuration changes are not saved Go to Modem Router Does Not Save Configuration Changes on page 6 6 I ve configured the modem router but I can t access the Internet Go to Troubleshooting the Internet Connection on page 6 6 I can t remember the modem router s management utility password Go to Restorin...

Page 74: ...s does not occur refer to the appropriate following section Power LED Is Off or Never Turns Green The following table provides troubleshooting tips for situations when the Power LED is off or never turns green Note If the Internet LED is off it might not mean that you do not have an Internet connection It means that you do not have an Internet connection through the PPP When you connect the Intern...

Page 75: ...er was just installed and the LED has never been solid on Disconnect all telephones on the line If this solves the problem reconnect the telephones one at a time being careful to use a microfilter on each telephone If the microfilters are connected correctly you should be able to connect all your telephones If disconnecting telephones does not result in a green Internet LED there may be a problem ...

Page 76: ...uter and the computer or router as described in the previous section If your computer is directly connected to the modem router make sure your computer s IP address is on the same subnet as the modem router If you are using the recommended addressing scheme your computer s address should be in the range of 192 168 0 2 to 192 168 0 254 The ADSL light was solid on but is now blinking Switch off the ...

Page 77: ... browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to be sure the Java applet is loaded Try quitting the browser and launching it again Make sure you are using the correct login information The factory default login name is admin and the password is password Make sure that CAPS LOCK is off when entering this information If the modem router does not sav...

Page 78: ...dem router is able to obtain an IP address from the ISP Unless you have been assigned a static IP address your modem router must request an IP address from the ISP You can determine whether the request was successful using the browser interface To check the WAN IP address from the browser interface 1 Launch your browser and select an external site such as www netgear com 2 Access the management in...

Page 79: ... IP address but your computer is unable to load any Web pages from the Internet Your computer may not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP will provide the addresses of one or two DNS servers for your use If you entered a DNS address during the modem router s configu...

Page 80: ...he rear panel of the modem router 1 Press and hold the reset button until the Power LED turns red about 10 seconds 2 Release the reset button and wait for the modem router to reboot Problems with Date and Time In the main menu under Advanced select Internet Time to display the current date and time of day The modem router uses the Network Time Protocol NTP to obtain the current time from one of se...

Page 81: ...RFC 1577 Classical IP over ATM Optional Power Adapter North America 120V 60 Hz input United Kingdom Australia 240V 50 Hz input Europe 230V 50 Hz input Japan 100V 50 60 Hz input All regions output 12 V AC 1 0A output Physical Specifications Dimensions 5 8 x 3 8 x 1 4 147 mm x 95 5 mm x 34 4 mm Weight 0 42 lbs 0 19 kg Environmental Specifications Operating temperature 0 to 40 C 32º to 104º F Operati...

Page 82: ...1PSPv2 User Manual A 2 Technical Specifications v1 0 December 2008 Interface Specifications LAN 10BASE T or 100BASE Tx RJ 45 WAN ADSL ADSL2 Dual RJ 11 pins 2 and 3 T1 413 G DMT G Lite ITU Annex A or B Annex B unit is DM111PB ...

Page 83: ...logies used in your NETGEAR product Document Link TCP IP Networking Basics http documentation netgear com reference enu tcpip index htm Preparing Your Network http documentation netgear com reference enu wsdhcp index htm Virtual Private Networking Basics http documentation netgear com reference enu vpn index htm Glossary http documentation netgear com reference enu glossary index htm ...

Page 84: ...ADSL2 Modem Router DM111PSPv2 User Manual B 2 Related Documents v1 0 December 2008 ...

Page 85: ...st DMZ host 3 10 dynamic DNS 5 9 IGMP proxy 4 7 Internet connection 1 1 1 2 IP QoS 5 10 LAN IP settings 4 1 modem router settings 1 6 port forwarding 3 7 port triggering 3 9 static routes 4 6 connection session establishment always on 5 6 connecting manually 5 6 dial on demand 5 6 speed 2 7 types 1 5 customer support 1 1 D data protocols A 1 date and time troubleshooting 6 8 daylight saving time 4...

Page 86: ...nterface specifications A 2 interference harmful ii Internet browsing troubleshooting 6 7 Internet connection configuring 1 2 1 8 session establishment 5 6 troubleshooting 6 6 types 1 5 Internet games port triggering for 3 8 Internet Group Management Protocol IGMP 4 7 Internet LED troubleshooting 6 4 Internet Service Provider ISP configuration automatic detection by the Setup Wizard 1 5 required i...

Page 87: ...al specifications A 1 pinging the modem router 2 14 port numbers 2 13 3 6 power adapter specifications A 1 Power LED troubleshooting 6 2 PPP idle timer 1 8 5 6 PPP over ATM PPPoA configuring 1 5 troubleshooting 6 7 PPP over Ethernet PPPoE configuring 1 5 troubleshooting 6 7 PPP settings 5 6 protocols data and routing A 1 Q Quality of Service QoS adding IP QoS traffic rules 5 11 viewing IP QoS traf...

Page 88: ...e access 2 13 time and date troubleshooting 6 8 time servers and time zones 4 8 trademarks ii traffic rules adding for IP QoS 5 11 inbound IP filtering 3 5 outbound IP filtering 3 4 port forwarding inbound rules 3 6 port triggering outbound rules 3 8 Trivial File Transfer Protocol TFTP using for remote access 2 13 troubleshooting ADSL LED 6 2 6 3 basic functioning 6 2 configuration changes 6 6 dat...

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