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NETGEAR CVG834G, Reference Manual

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NETGEAR CVG834G Reference Manual Download Page 1

202-10306-02 
v2.0
November 2007

NETGEAR

, Inc.

4500 Great America Parkway 
Santa Clara, CA 95054 USA

Wireless Cable Voice 
Gateway Model CVG834G 
Reference Manual

Summary of Contents for CVG834G

Page 1: ...202 10306 02 v2 0 November 2007 NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA Wireless Cable Voice Gateway Model CVG834G Reference Manual...

Page 2: ...and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver...

Page 3: ...est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE slenska Icelandic H r me l sir NETGEAR Inc yfir v a Radiolan er samr mi vi grunnkr fur og a rar...

Page 4: ...series for compliance with the regulations Voluntary Control Council for Interference VCCI Statement This equipment is in the second category information equipment to be used in a residential area or...

Page 5: ...VG834G Reference Manual Product and Publication Details Model Number CVG834G Publication Date November 2007 Product Family Gateway Product Name Wireless Cable Voice Gateway Home or Business Product Ho...

Page 6: ...v2 0 November 2007 vi Wireless Cable Voice Gateway Model CVG834G Reference Manual...

Page 7: ...USB Connection 1 5 Logging In to the Wireless Voice Gateway 1 6 Connecting to the Internet and VoIP 1 7 Chapter 2 Wireless Configuration Wireless Placement and Range Guidelines 2 2 SSID and Wireless...

Page 8: ...iggering 3 12 Setting Up a DMZ Host 3 13 Chapter 4 Managing Your Network Gateway Status 4 1 Connection Status 4 2 Viewing and Emailing Event Logs 4 3 Restoring Factory Default Configuration Settings 4...

Page 9: ...v2 0 November 2007 Testing the LAN Path to Your Gateway 5 4 Testing the Path from Your PC to a Remote Device 5 5 Appendix A Default Settings and Technical Specifications Factory Default Settings A 1 T...

Page 10: ...Wireless Cable Voice Gateway Model CVG834G Reference Manual x v2 0 November 2007...

Page 11: ...e following typographical conventions Formats This manual uses the following formats to highlight special messages Scope This manual is written for the Voice Gateway according to these specifications...

Page 12: ...ledge base for the product model Links to PDF versions of the full manual and individual chapters How to Print this Manual To print this manual you can choose one of the following several options acco...

Page 13: ...pens in a browser window Click the print icon in the upper left of the window Revision History Tip If your printer supports printing two pages on a single sheet of paper you can save paper and printer...

Page 14: ...Wireless Cable Voice Gateway Model CVG834G Reference Manual xiv v2 0 November 2007...

Page 15: ...e Voice Gateway contains status LEDs You can use the LEDs to verify connections The following table lists and describes each LED on the front panel of the Voice Gateway Figure 1 1 Table 1 1 LED Descri...

Page 16: ...d A USB device is connected to the USB port Off No USB device is connected Voice ports 1 and 2 Green solid Registered with the Call Agent Green blink There is an active call Green slow blink Phone is...

Page 17: ...ters Reset button Resets the gateway to its factory defaults Coaxial cable connector Attach coaxial cable to the cable service provider s connection Two Voice Phone ports With VoIP service connect one...

Page 18: ...gs to connect the gateway to the Internet Host and Domain Names ISP Domain Name Server DNS Addresses Fixed or Static IP Address Each computer that will connect to the gateway must have either an insta...

Page 19: ...USB Connection To connect a computer to the USB port on the gateway 1 You must install the USB driver Insert your NETGEAR CD into the CD drive of your computer a Connect the USB cable to your gateway...

Page 20: ...ss Voice Gateway To log in to the gateway 1 Using the computer that you first used to access your cable modem Internet service connect to the gateway by typing http 192 168 0 1 in the address field of...

Page 21: ...y is the ISP router to which your gateway will connect A DNS server is a host on the Internet that translates Internet names such as http www netgear com to numeric IP addresses Typically your ISP tra...

Page 22: ...atic IP address for your PC select Static IP Enter the IP address that your ISP assigned Also enter the static IP mask also known as netmask Gateway IP address and Domain Name Server DNS Address 3 Cli...

Page 23: ...Chapter 1 Installing the Gateway The wireless voice gateway should be working on your LAN before you set up the wireless features 2 Plan the location for the wireless voice gateway based on considera...

Page 24: ...ght access even if through walls Away from sources of interference such as PCs microwave ovens and 2 4 GHz cordless phones Away from large metal surfaces Put the antenna in a vertical position to prov...

Page 25: ...Circle one Open System or Shared Key Choose Shared Key for more security To use Shared Key all devices in the network must be set to Shared Key and have the same keys in the same positions as those i...

Page 26: ...onnecting the Wireless Voice Gateway on page 1 4 2 Enter http 192 168 0 1 in the address field of your Internet browser 3 From the main menu select Wireless Settings The Wireless Setting screen appear...

Page 27: ...ings Settings Description Wireless Network Name SSID The SSID is also known as the wireless network name The default SSID is Wireless Any wireless device that will connect to this wireless voice gatew...

Page 28: ...mends that you also enable wireless security Wireless Station Access List Turn Access Control On Access control is disabled by default so that any computer configured with the correct SSID can connect...

Page 29: ...ys enter them These values must be identical on all computers in your network There are two ways to enter the keys Passphrase Enter a word or group of printable characters in the Passphrase field and...

Page 30: ...less adapter hardware and driver must also support WPA Consult the product document for your wireless adapter and WPA client software for instructions on configuring WPA settings To configure WPA PSK...

Page 31: ...nd WPA client software for instructions on configuring WPA setting To configure WPA 1 On the Wireless Settings screen select Security Option WPA 2 Enter the Security Encryption WPA settings These sett...

Page 32: ...re and driver must also support WPA2 Consult the product document for your wireless adapter and WPA client software for instructions on configuring WPA settings To configure WPA2 PSK 1 On the Wireless...

Page 33: ...e settings are required for communication and authentication from a Radius server A secondary Radius server can be configured which is used if the primary Radius server fails Primary Radius Server IP...

Page 34: ...ettings screen displays as shown in Figure 2 1 on page 2 4 3 Scroll down to the Wireless Card Access List and select the Turn Access Control On check box When you turn on access control the gateway on...

Page 35: ...e Connected Wireless Devices table click the radio button of that computer to capture its MAC address Specify the MAC address of the device to be added in the Add Access Filter fields The MAC address...

Page 36: ...Wireless Cable Voice Gateway Model CVG834G Reference Manual 2 14 Wireless Configuration v2 0 November 2007...

Page 37: ...ange the amount of time for the administrator login timeout NETGEAR recommends that you change this password to a more secure password The ideal password should contain no dictionary words from any la...

Page 38: ...ord of the denial of service DoS attacks directed at your network You can view the logs here or you can use e mail notification to view the logs see Viewing and Emailing Event Logs in Chapter 4 From t...

Page 39: ...only Web sites domains that you specify as allowed You can also block access to the Internet by a specific computer based on the hardware MAC address of that computer Blocking access to the Internet...

Page 40: ...ection 2 Add keywords by entering them into the Add Keyword List An example of some Keyword applications are If the keyword XXX is specified the URL http www badstuff com xxx html is blocked If the ke...

Page 41: ...either the Keyword List or Domain List field 1 Select it from the list and click Remove Keyword or click Remove Domain 2 Click Apply to save your settings Blocking Access by Time of Day The default bl...

Page 42: ...s VPN Pass Through Enabled by default IPSec and PPTP traffic will be forwarded When it is disabled this traffic will be blocked Multicast Enabled by default The gateway can pass multicasting streams t...

Page 43: ...pears The Trusted Devices table is at the top of this screen It shows devices that are currently connected to the wireless voice gateway To add a device to the Trusted Devices table 1 Select a device...

Page 44: ...termine what outside resources local users can have access to A firewall has two default rules one for inbound traffic and one for outbound The default rules of the gateway are Inbound Block all acces...

Page 45: ...Enter the range of ports that you want to block and select whether the ports are TCP UDP or Both 4 Enter the Local IP Address for the computer to which this rule will apply 5 Click Add The selected s...

Page 46: ...d by DHCP it may change when the PC is rebooted To avoid this you can assign a static IP address to your server outside the range that is assigned by DHCP but in the same subnet as the rest of your LA...

Page 47: ...e the suggested port numbers enter a new Start Port and End Port 3 From the drop down Protocol list select the protocol TCP UDP or Both 4 Enter the IP address of the computer on your network to which...

Page 48: ...ries to connect back on the port to do an Ident lookup Unless you have configured Port Forwarding to open that port the traffic will be blocked In this example the initial login to the server in the r...

Page 49: ...The gateway is programmed to recognize some of these applications and to work properly with them but there are other applications that may not function well In some cases one local PC can run the appl...

Page 50: ...e DMZ Address field enter the IP address of the computer that you want to assign as a DMZ host 3 Click Apply To disable the DMZ host enter 0 zero and then click Apply If you want the gateway to respon...

Page 51: ...to which the gateway s cable interface is compatible Hardware Version The hardware version of the gateway Software Version The software version of the gateway Cable MAC Address The MAC address used by...

Page 52: ...gateway goes through these steps to be provisioned 1 Acquire and lock Downstream Channel 2 Acquire upstream parameters and range 3 Lock Upstream Channel 4 Acquire IP Address through DHCP Status Syste...

Page 53: ...Log entries are described in the following table To receive logs and alerts by e mail you must provide your e mail information in the Email section of the Event Logs screen From the main menu select E...

Page 54: ...y Default Configuration Settings The configuration settings are stored in a configuration file in the gateway You can use Erase to restore the factory default configuration settings The default settin...

Page 55: ...rget field enter the IP address of the PC that you want to ping 2 If you want to specify additional details you can set the Ping Size No of Pings and the Ping Interval 3 Click Start Test to begin the...

Page 56: ...he main menu under the Setup heading select MTA Status The MTA Status screen appears Guest Network The guest network feature allows you to set up an additional wireless guest network From the main men...

Page 57: ...a lower priority than voice and video From the main menu under the Setup heading select Wi Fi Multimedia The Wi Fi Multimedia screen appears The default setting is Auto You can change the setting to O...

Page 58: ...gateway The MAC address of the PC IP address assigned and the expiration time of the DHCP lease are listed You can manually revoke the DHCP leases by clicking Clear DHCP Leases Using the Gateway as a...

Page 59: ...gateway The default is 192 168 0 1 Subnet Mask The subnet mask for your network IP address The default is 255 255 255 0 Unless you are implementing subnetting use the default subnet mask DHCP Server T...

Page 60: ...n parameters for your LAN 1 Enter the MAC address of the PC for which you want to reserve an IP Address 2 Enter a free IP Address for the PC 3 CLick Add To remove a reserved IP from the DHCP Reservati...

Page 61: ...ed Choose a number between 1024 and 65535 but do not use the number of any common service port The default is 8080 which is a common alternate for HTTP 5 To make sure that you can use remote managemen...

Page 62: ...d is for 30 minutes Shorter durations will ensure that control points have current device status at the expense of additional network traffic Longer durations may compromise the freshness of the devic...

Page 63: ...P The UPnP screen displays 2 Select the Turn UPnP On check box and then click Apply To save cancel or refresh the table To save the new settings to the gateway router click Apply To disregard any unsa...

Page 64: ...Wireless Cable Voice Gateway Model CVG834G Reference Manual 4 14 Managing Your Network v2 0 November 2007...

Page 65: ...way but I cannot access the Internet Go to Troubleshooting the ISP Connection on page 5 3 I cannot remember the gateway s password I want to clear the configuration and start over again Go to Restorin...

Page 66: ...LEDs are off when your gateway is turned on Make sure that the power cord is properly connected to your gateway and that the power supply adapter is properly connected to a functioning power outlet Ch...

Page 67: ...to click Apply before moving to another menu or page or your changes are lost Click the Refresh or Reload button in the Web browser The changes may have occurred but the Web browser may be caching the...

Page 68: ...e ping 192 168 0 1 3 Click OK You should see a message like this one Pinging IP address with 32 bytes of data If the path is working you see this message Reply from IP address bytes 32 time NN ms TTL...

Page 69: ...igned by DHCP this information will not be visible in your PC s Network Control Panel Verify that the IP address of the gateway is listed as the default gateway as described in Preparing a Computer fo...

Page 70: ...Wireless Cable Voice Gateway Model CVG834G Reference Manual 5 6 Troubleshooting v2 0 November 2007...

Page 71: ...configuration settings shown in the table below Pressing the reset button for a shorter period of time will simply cause your device to reboot Feature Description Smart Wizard Enabled Gateway Login Ga...

Page 72: ...y It is printed on the product label SSID Broadcast Enabled Turn Radio On Enabled Default Channel 6 Operating Mode 802 11g and 801 11b Country Region Default is United States in US selectable in ROW W...

Page 73: ...IPSec PPTP Power Adapter North America input North America input 120V 60 Hz input All regions output 15 V DC 1 2A output 15W maximum Physical specifications Dimensions 6 9 by 4 5 by 1 2 in 175 by 114...

Page 74: ...Wireless Cable Voice Gateway Model CVG834G Reference Manual A 4 Default Settings and Technical Specifications v2 0 November 2007...

Page 75: ...and TCP IP Addressing http documentation netgear com reference enu tcpip index htm Wireless Communications http documentation netgear com reference enu wireless index htm Preparing a Computer for Net...

Page 76: ...Wireless Cable Voice Gateway Model CVG834G Reference Manual B 2 Related Documents v2 0 November 2007...

Page 77: ...tions leases 4 10 DHCP server 4 8 4 9 configuring reservation parameters 4 10 default use 4 8 reservation parameters 4 10 DMZ Host 3 13 DMZ Server as Host 3 13 DNS Address 1 4 DNS Relay 4 9 DNS server...

Page 78: ...5 location of 2 13 restricting access 2 12 MAC filtering 3 6 Multicast 3 6 N Network Access about B 1 network configuration Dynamic IP Address 1 8 Static IP Address 1 8 NIC See Ethernet Network Interf...

Page 79: ...5 3 LAN to gateway 5 4 PC to remote device 5 5 ping command 5 4 power LEDs 5 1 U Universal Plug and Play See UPnP UPnP 4 12 USB driver install 1 5 gateway connection to 1 5 host port 1 4 operating sys...

Page 80: ...Wireless Cable Voice Gateway Model CVG834G Reference Manual Index 4 v2 0 November 2007...

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