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Contents
Chapter 1 Hardware Setup
Unpack Your Cable Modem....................................................................................5
Front Panel and LEDs............................................................................................6
Rear Panel.............................................................................................................8
Label......................................................................................................................9
System Requirements............................................................................................9
Install and Activate Your Cable Modem................................................................10
Activate Your Internet Service With Comcast XFINITY...................................10
Connect Your Cable Modem to a Computer....................................................11
Perform a Speed Test......................................................................................12
Connect Your Cable Modem to a Router After Installation and Activation.......12
Chapter 2 Monitor Voice Telephone Lines
Connect a Telephone Line...................................................................................15
View Voice Status.................................................................................................15
View the MTA Call List.........................................................................................16
View the EMTA Event Log....................................................................................16
Chapter 3 Manage Your Network
Log In to the Cable Modem..................................................................................19
Change the admin Password...............................................................................19
View Cable Modem Initialization..........................................................................20
View Cable Modem Status...................................................................................20
View and Clear Event Logs..................................................................................21
Specify the Cable Connection Starting Frequency..............................................21
Reboot the Cable Modem....................................................................................22
Reset the Cable Modem to Factory Default Settings...........................................22
Use the Reset Button on the Back Panel.............................................................23
Use the Factory Reset Software Button...............................................................23
Chapter 4 Troubleshooting
Use LEDs to Troubleshoot...................................................................................26
Cannot Log In to the Cable Modem.....................................................................27
Troubleshoot the Cable Internet Connection........................................................28
Troubleshoot Voice Connectivity..........................................................................28
Chapter 5 Technical Specifications
Technical Specifications.......................................................................................30
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